![Jumeirah Zabeel Saray](/api/images/company-pic/0-37430-company.jpg)
Plage is very nice place to spend some time drinki...
Plage is very nice place to spend some time drinking fronting the beach.
Everything was perfect started with a rapid and ef...
Everything was perfect started with a rapid and efficient check in thanks to NALEEM where we were given our room at 10am. Our room was big, clean, had enough towels and toiletries for us three and excellent tea and coffee making facilities. The breach, pool and the spa were the best I have ever been in Dubai. They even give out complimentary ice lollies at the beach. The breakfast was excellent, delicious food, beverages, venue and great staff. I particularly want to mention OLIVER and JEAN and the chef at the fruit counter. They were exceptionally friendly and wanted to make sure that we are having a good experience. We also had a free entry to Wild Wadi water park which was an extra perk!. We'de love to go back. Thank you the staff at Zabeel Saray. I am sure you work hard to make our stay special and safe as well during the pandemic.
The beautiful rooms
The beautiful rooms
The perfect breakfast nothing to say about reception and the kindness of the staff
Pool VERY clean ice and water bottle wills
Very pleasant atmosphere,
Very pleasant atmosphere,
freshly prepared buffet
Hotel room larger than average
Staff courteous
Amazing rooms. Well planned interiors. Good views....
Amazing rooms. Well planned interiors. Good views. And very relaxing complimentary spa. Also do try the afternoon tea at sultans lounge. Worth every penny..
This hotel one of the best for staying with family...
This hotel one of the best for staying with family or your self, yearly we stay there for more than a month, and specially the ottoman spa is best spa in dubai which is in Jumeirah Zabeel Saray
It's a great place to stay, the room is very clean...
It's a great place to stay, the room is very clean and the spa is very nice including the swimming pools. The breakfast buffet is amazing
Outstanding experience. Great place and great ser...
Outstanding experience. Great place and great service.
Went there for an award ceremony. The atmosphere a...
Went there for an award ceremony. The atmosphere and the ambience is great and the venue is superb. Catering service at the event was a bit lacking in that it appeared they event quite organisd. For example the time difference between the serving of main course on our table between the first to receive and the last was about 40 minutes! By the time mine arrived and we started eating my colleagues' were stone clod!
Nice hotel with 7 restaurants to choose from. The ...
Nice hotel with 7 restaurants to choose from. The spa area and the pool area is great
Excellent hotel, a little old but the service is e...
Excellent hotel, a little old but the service is exemplary and the food at Amala is just superb
Omg! You live a different life there. You experien...
Omg! You live a different life there. You experience something you have never felt before. I love every single restaurant and tried them all. I love the cafes and seriously the people are welcoming there. The place is so sophisticated and full of like. The spa is my next goal!
The third trip to Dubai also took us to a hotel be...
The third trip to Dubai also took us to a hotel belonging to the Jumeirah Group.
Almost at the end of the palm tree and so a little far from the city. Very impressive from the outside and beautiful to look at. In the inner, public area, too, everything is splendid - like from 1001 nights.
In the room, however, chipped furniture and bathrooms with yellowed joints. Even the pool would have had its quirks. In some places the tiles were chipped.
A lot of children, therefore terribly noisy. Even a small, separated pool area without swimming animals doesn't help.
Service, however, excellent. Great friendly service. All requests will be implemented as quickly as possible. No matter in which area, everything was wonderful here.
Food was not very varied. Even if there was a different national motto every day. Only the desserts were unbeatable.
At the price we would have expected better or not so badly renovated rooms.
The volume at the pool and in the hotel were just too high.
We would not book here again.
I recently went on vacation in the UAE, and I stay...
I recently went on vacation in the UAE, and I stayed at this hotel in a great location, I liked it because it was clean, tidy, and there was good service, space for every taste, I love luxury. In addition, when I was at the hotel, I was offered a tour with the company "SHAN TOURS", and it was great, they took me to see beautiful places, friendly and responsible staff, always attentive, prepared for everything, I had very good impression, I recommend
The hotel is very beautifull, characterized by the...
The hotel is very beautifull, characterized by the high Ottoman decor .. The staff are very sophisticated and experienced in dealing with guests and guests .. The lobby session is pleasant and quiet .. There is a variety of restaurants and some of them offer a buffet at certain times .. I would recommend to visit even if you are not a guest of this hotel
Nice a place hotel, excellent terrace and pool are...
Nice a place hotel, excellent terrace and pool area.
Service is bad, nobody shows up after calling Room...
Service is bad, nobody shows up after calling Room Service or House Keeping, you have to call several times.
There will always be a guy standing by the elevator and will randomly ask you which room you are staying in and upon telling the room number he will start enquiring your name and other credentials which is really annoying, and when you get mad at them they will tell you its for your security, never seen such thing anywhere in the world. Happened to me 3 times in 2 nights.
Would not prefer to stay here again.
loved it ..awesome hotel everything perfect...exce...
loved it ..awesome hotel everything perfect...except there restaurant staff is v rude
Stylish hotel... with beautiful architecture. The ...
Stylish hotel... with beautiful architecture. The lobby is spectacular.
The pool and beach are very big with separate places for kids and adults.
The hotel has everything for everyone.
Amazing staycation. Loved the food and our upgrade...
Amazing staycation. Loved the food and our upgraded room. Great staff.
One of the best outlet, you will enjoy beach, swim...
One of the best outlet, you will enjoy beach, swimming pool and private pool in villas. The food is also awesome, the rooms are available for a couple and also 5 bedroom villa
Lovely place, it was amazing to see this place whi...
Lovely place, it was amazing to see this place while being in the plane.
Excellent place. Worth a visit to relax and pictur...
Excellent place. Worth a visit to relax and pictures
Jumeirah Zabeel Saray will be very breathtaking an...
Jumeirah Zabeel Saray will be very breathtaking and gorgeous place if you want to find relax and to be immersed in Ottoman epoch! Nice disign and restaurants and memorable place!
The hotel is fine. Beach and swimming pools are go...
The hotel is fine. Beach and swimming pools are good. Special plus warm watery outdoor shower. Of course, the area lacks nature.
Absolutely incredible place. Will leave you speech...
Absolutely incredible place. Will leave you speechless.
A beautiful place and guidance is recommended for ...
A beautiful place and guidance is recommended for families housing, especially for new grooms there is a note that there is no Shattaf water cycles
perfect place .. good beach ... good pool and real...
perfect place .. good beach ... good pool and real good service
A magnificent family friendly hotel. One of the mo...
A magnificent family friendly hotel. One of the most beautiful properties in Dubai. The staff are so amazingly friendly. We are eternally grateful to Regie in the kids club and her team who helped us organise the most beautiful birthday party for our son. We can speak enough how wonderful the resort and staff are. A big must for anyone visiting Dubai.
Fantastic hotel, perfect service. I can absolutely...
Fantastic hotel, perfect service. I can absolutely recommend the hotel. The cleanliness and the wonderful area is only surpassed by the friendliness of the staff.
Great hotel ... but expensive. before only Russian...
Great hotel ... but expensive. before only Russians and foreigners were. Ukraine is now driving in, but so far without uhobo..v.
The hotel style and design are amazing
The hotel style and design are amazing
Imperium restaurant is astonishing ..
Amazing place. Stunning views, it's nice and quiet...
Amazing place. Stunning views, it's nice and quiet, great facilities (swimming pool, private beach, indoor swimming pool, spa, jacuzzi, hydrotherapy, massage, valet parking, lots of different restaurants within the hotel...)
Highly recommended.
The place is very nice and clean, staff are extremely kind and helpful. This is the place to stay when visiting Dubai
Greetings, well I haven t even finished my stay he...
Greetings, well I haven t even finished my stay here, and how am I doing what I am doing now... I m doing it with there amazing free wifi, it s not just there wifi that amazes me it s also the pool and the beautiful and delicious food. I recommend staying here.
A beautiful and wonderful place with beautiful ind...
A beautiful and wonderful place with beautiful indoor and outdoor views and a mini cinema for limited movies
Lovely hotel but full of children so don't stay he...
Lovely hotel but full of children so don't stay here if you are after a quiet week away. Lovely rooms though.
Very nice hotel with very good service. Nice SPA w...
Very nice hotel with very good service. Nice SPA with sauna, steam and snow room. Worth to try.
Amazingly rich and pompous! Visited Amala the Indi...
Amazingly rich and pompous! Visited Amala the Indian restaurant. Nice food.
Amazing atmosphere honestly and lovely staff. I lo...
Amazing atmosphere honestly and lovely staff. I loved the Turkish restaurant "Lalezar" had lunch with mum for her bday and they made her day so special by giving us delicious cake and also they sang for her bday. She was very happy. Thank you
Five star hotel nice to visit I like looking Arabi...
Five star hotel nice to visit I like looking Arabic style
Very peaceful ambience, With very good service, an...
Very peaceful ambience, With very good service, and a Wonderful Beach view..
Nice and comfortable hotel. Of course, it costs mo...
Nice and comfortable hotel. Of course, it costs more of a normal hotel.
We loved it. Our team enjoyed the pool and hospita...
We loved it. Our team enjoyed the pool and hospitality of the staff. We will be back definitely :-)
One of the main attraction in Palm Jumeirah other ...
One of the main attraction in Palm Jumeirah other than Atlantis.. They have beach access and beach side swimming pool too. Villa facility also available.
Amazing hotel! Staff friendly and helpful. Just wo...
Amazing hotel! Staff friendly and helpful. Just wow
The room and hotel is great, you can't complain ab...
The room and hotel is great, you can't complain about it, but there are also high hidden costs
Unfortunately, we forgot our credit card and should leave a deposit of 1000
For example, we arrived after 10 a.m. and were shown by the reception to the breakfast room and when we checked out we saw on the bill that the breakfast (buffet) from the first day was on the bill, which was just under 100 for 2 people ,
That was a small example.
Half board is not an advantage because a can of Coke costs 7, cocktail from 25, let alone a bottle of wine from 180.
The meat was not gold-plated
If you didn't put a tip in your billing folder one evening you immediately had the feeling of not being served so well the next day, although we otherwise put generous amounts into it
We go on high-quality vacations twice a year, but what the hotel imagines cannot be explained
Family vacation would be excluded
My fitness basement is bigger than your gym
Service staff are usually very arrogant, annoyed and aloof that you feel very underrated, although we are always very nice, well-groomed and inconspicuous, (shouldn't sound conceited) we are reluctant to go there again
The last day was paid in full, but dinner was no longer included in the price. Here you would pay per night and not per day
I don't want to badmouth the room, view is all around construction sites.
The beach was pretty empty on our first day but from the second day the beach was clogged with loungers just like the pool, where you sometimes couldn't get any loungers
If you are planning a short trip it might be nice to have seen, but for just under 350 a night you have much higher quality hotels on offer in Dubai or of The Palm
If I'm being completely honest, the hotel is similar to the hotels from Antalya, but they offer much cheaper and much better service
Business transparency
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- Did not replied to negative reviews
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