4 years ago
I asked Jack Kane to renovate my well-worn 22-year...
I asked Jack Kane to renovate my well-worn 22-year-old Kestrel 200 SC. First impressions speaking by phone with Jack's helpful business manager, Zane Schweer, and (after making the drive from the NC Triangle area to Jacksonville) upon seeing the layout of the shop were very positive. I was particularly impressed by Jack's knowledge and attention to detail. He spent a couple of hours on a busy Saturday afternoon personally guiding me to choices of new drive train (SRAM Force 22), wheels and handlebar that have resulted in a very low weight setup with performance well exceeding that of the original bike. During the fitting stage Jack realized that, because of congenital spinal curvature (scoliosis), I would benefit from a taller handlebar stem. Without hesitation, he reached into a drawer and swapped in a stem that significantly improved my riding position (and also coordinated better with the paint job - see below). In fact, after having cycled fairly seriously for 4 decades, logging enough miles to get at least halfway to the moon, and frequenting a number of good bicycle shops in the US and UK, I am more comfortable on the upgraded Kestrel than any bike I've ever ridden. A main reason I searched out Jack Kane in the first place was his expertise with carbon repair and bicycle painting. I initially assumed that we would simply replicate the original "basic black" paint and Kestrel logos. I was pleasantly surprised to learn that for the same price Jack would offer a unique custom paint job. Working with his excellent business manager, Zane Schweer (who coincidentally got his MBA at Wake Forest University, where I work), we came up with a design that incorporated thematic elements I requested, including our Medical Center's logo, along with the "Demon Deacon" colors, black and gold. I was stunned by the final look and the quality of the workmanship. In many ways the bike is now better than new. And the project came in exactly on budget. A+ all around to Jack Kane and his team.