Interstate Toyota and Scion Reviews

Working with Anthony was easy and painless. He explained everything in a clear and patient manner. It was obvious that he would only be satisfied if I was.

Excellent service. I went in for an oil change and it was super fast. I brought a book to read it and did not get a chance to read, it was so quick. I went on a Saturday.

Everyone is so friendly and cooperative it s just a great feeling. I was buying my first car and they couldn t have made it a more enjoyable experience.

Shepherd McClellan, Was an awesome salesman, couldn t have asked for a better experience. I selected a vehicle which obviously was way out of my financial range Mr. McClellan not only brought out 2 keys, keys to the vehicle of my choice, then a vehicle which he felt would ve been more reasonable for my financial responsibility. Not only was he informative of the make and model of the vehicle all its features and it s financial responsibility ( A guesstimation of coarse ), he was surprisingly knowledgeable and did a great job not pushing but rather guided me into the right vehicle which I LOVE and is just as beautiful as the one of choice but rather this is more reasonable to my financial ability. All I knew is that I was going to interstate Toyota. Every once in a while I would pass by and look at this white Lexus, all I knew is that I wanted that white lexis Instead, I drove off in a silver 2016 IS 350 Lexus
I Love my Lexi
Glenn Reggio, in the financial department was great too, He gave me information about my credit history my financial obligations to fix my credit so that I can get a better interest rate, he too was informative and assisted me in such a way where I am so grateful that I came to this dealership , overall My experience at interstate Toyota was absolutely awesome!!!!

I am Blessed!
Love Simon

Great and professional service! I couldn't believe how well they cleaned the car...

Service was friendly and excellent. Very attentive and customer-centric. I was very pleased and I ll be back again.

We were pleasantly surprised by every aspect of our vehicle shopping experience at Interstate Toyota. There were no hard sell tactics and they crushed two other high volume dealers with the lowest initial quote on down payment and monthly payment. A thoroughly enjoyable experience from start to finish. See Joseph in sales, you won't be disappointed.

Joseph at interstate Toyota was a great, he helped me find my new Toyota Camry. He took his time to and helped me find a car that fully suited all my needs. After I purchased the car he even went out of his way to call me every month just to make sure everything with the car was going well.

Overall, my experience at interstate Toyota was very good. The customer service was great and the personal assistanance from Bill Bullock and all those in the service/repair department were excellent.

I went into the dealership at 4pm on New Years eve and met with John and Glenn both men were true professional and took care of me as if I was family, I left the dealership 2 hours later with my new truck, I highly recommend Interstate Toyota, they made getting a car an absolute pleasure.

IST OIL CHANGE FOR NEW CAR. REASONABLY QUICK. STAFF VERY POLITE.

I would've giveb them a 5 star but 2 yrs ago my best was stolen and never recovered after I took my car here to be serviced. However, the service today was pleasant.

Everything worked out great. Came in expecting less than I got. Had a great sales person.

I wonder if I can get another year maintnence for my car Honda fit 2009 ?

John Ramos , Great Service & Customer service thank you for your help very knowledgeable will keep buying cars from him

They must be serving some type of new kool aid to the staff at Interstate toyota! A big turn around from last year! though there under going cunstruction, can't wait to see the improments!

I see online they are have a brand new 2017 Toyota Camry but when I called they are saying we don t have a brand new Camry!

The staff at interstate Toyota are the best.
We got taken care of by Irene Fernandez who guided us step by step to resolve our situation. Attentive all the way with our needs. She introduced to us a beautiful top of the line 2018 Highlander that was love at first sight. Along side with her we also met finance director Glenn Reggio who was straight forward with what was the best way to go with our lease. I will be recommending my colleagues and friends that are looking forward on getting a new car to come to these guys. You guys are the best. Once again thanks for everything.

I would highly recommend coming here if you are in the market for a excellent experience in purchasing a new/used/certified preowned vehicle. Joseph welcomed me with open arms and was very personable when it came to purchasing a vehicle. When you come in just ask for him and your experience will be professional, entertaining and straight to the point.

My sister recommend your dealership very highly and your sales man Joseph was very thank you

There's so much to say about the help I received from Mike and Juan. All I can say is what service! They treated me like family.
As a first timer, when it came to purchasing a new vehicle, they were very patient and answered all my questions to my liking.
I am a very satisfied customer.

Thank you Toyota, Mike, and Juan!

Hi

Service was great and friendly. However I do have complaints. Inside the waiting area were reality shows on TV that had lots of cursing/ inappropriate language which were definitely not rated G or PG. The volume was pretty loud. I would have been very upset if I had brought my kids with me. Same goes for a few staff members. Their use of the F_word and S_word could be heard. We all use it but know when and where.

Also .. Over 3/4 of the staff were not wearing mask. Unacceptable. For everyone's safety PLEASE put one on.

Anyway... that was my first impression of your service center. Great friendly staff but lost a lot of points in waiting area, the constant use of profanity and most importantly the lack of use of personal protective equipment around customers .

I needed an OEM windshield replacement and a recall repair. It took many phone calls to get the windshield repaired. Problem seemed to be in the overworked service manager and technical issues with their emails. Also their administrative staff isn't great: they don t speak clearly, zero enthusiasm, no ability to convey the messages from the service department personnel to me the customer. I clearly asked to schedule both repairs on same day to minimize time without my car and trips to the dealership. They promised parts and personnel were on hand for both repairs. On day of the repair, they said they had the wrong parts for the recall repair and Id have to come back. They had my VIN number and could ve checked if everything was there ahead of time. But they did promise a loaner during the recall repair whenever that occurs. Windshield replacement went well. Overall their issues lie in customer service (courtesy, transparency, call etiquette, etc.) and workflow management.

Excellent service wonderful management and absolutely beautiful car ! VERY HAPPY WITH MY PURCHASE

My car had a lot of problems but they talked to me about the procedure; offered me a comfortable welcoming stay in their waiting area with great options of beverages; they also provided me a ride home and back to their location no charge when they figured it would take some time. I had an overall great experience. THANK YOU

If you are looking for a place that will take care of you from the scheduling thru pick up after the service 100% this is the place. Had a wonderful experience.

An awesome place to go to, when looking for a new vehicle. Everyone's really friendly and helpful. I definitely recommend everyone to go there. If you're looking for a great experience at a dealership then this would be it.

Friendly, courteous and professional service. Waiting area was clean and functional. A pleasure to wait while having my vehicle serviced!

Great service, very personable, Anthony rocks and is on top of his game, Steve the general manager is a rockstar. Highly recommend this service center

Do NOT buy a car here
They will RIP you off

Anthony was very professional and explained all required repairs thoroughly. Thank you Interstate!

Excellent and fast service.
Anthony was very helpful polite and professional

I would never ever go back to this dealer to buy a car. All they did was lie and hustle you for your money! Pathetic car dealership

Had a good experience at the dealership, felt very welcomed and was catered to my needs in a friendly professional manner. Definitely would recommend taking your business here.

The best the best managers keep it up your doing gr8

Great service, these days care for you, drive you back and forth, very satisfied.

Excellent service and experience at Interstate Toyota!!!! very customer friendly and business oriented. keep it up!

Interstate Toyota is the best dealer around! Many vehicle to choose from. All of them are at amazing prices.

Two weeks ago after driving for almost 50 years, I had my 1st accident. I was very distressed when I dead told my RAV4 which I owned from 2007 was totaled and I had to get a new car.
I was now looking for a car without cash.
The only place I could think of going was Interstate Toyota.

I was so impressed from I drove into the parking lot until I drove out.
Lou Gashi was there to welcome us with such professionalism, warmth and respect.
He listened to what my needs and my concerns were.
He was very engaged not just for a sale but to make sure I was satisfied with his offers.
I ve been a customer since 2007, and as a result of all my experiences I recommend my son and sister to purchase cars from Interstate Toyota.
Lou also got his manager,Alex involved who sold my my 2006 RAV4, and the Financial Director was just as professional and helpful in going over details of sale.
Thanks to everyone who made this seamless and expedient. Lou, Alex ,and Glenn thanks and I wish you all success in what you re doing.

Brought my new car from interstate . It was great experience and also great service , thank you guys

Amazing service! Plus jeff susman went above and way beyond for us!! Five stars for interstate!!!

FAKE REVIEWS - I doesn't take a genius to notice that THEY WRITE the reviews from different gmail accounts. WORST DEALERSHIP EVER

I use this place ever since I bought a car from here. It's good service. Convenient and staff are friendly.

Tom and the service dept. did a fine professional job.
Thanks very much.

Great service! They were very attentive, never felt pressured to make a decision just so they can get a sale. It was like dealing with family!

Jason and Juan were awesome and got me exactly what I wanted. Your customer service is amazing. My experience was the best I ever had at any dealership I ve dealt with. Thank you

I dealt with the service department at interstate Toyota , specifically Mitch, who gave me the best service I have ever experienced. When getting my car serviced this is the only place I will go. The staff was friendly and the service was done around my busy schedule at my convenience. Thank u to Mitch and the rest of the Interstate service crew!

So happy with my new tundra lease thank you Irene Fernandez your the best

Happy with their service for the past 6 years. Waiting room is ok with outlets to charge your phone.

I have used interstate for all my services
Ricky Boullette is an excellent employee. He is honest, helpful, and always in a cheerful mood. I will not go anywhere else

It was Quick and easy, The service was Great and the people were nice.

I recently leased a new Tacoma had an excellent experience with Airmont dealership. The sales team, Kyle was very informative on the vehicle and very accommodating to getting me the best deal. The finance manager, Glenn was extremely efficient and easy to work with. The entire process was very fast from start to finish. I highly recommend this dealership.

My wheel rims arived badly damaged I picked up my vehicle pm I realized the second I got home it was damaged !!
No one to talk to brand new with 90 miles

Extremely satisfied. George Gabr, our salesman, and Steven, the sales manager, were friendly, patient, and offered us an excellent deal on our Highlander purchase. We saved literally thousands of dollars by buying from Interstate over another dealership with the same year, make, and model vehicle.
The financing manager, Juan Carlos, was also great. And anytime I had to call, the folks who picked up the phone were polite and professional.

We are very grateful to the whole Interstate Toyota team.

From the adviser to Orlando the shop Forman, everyone was very professional, knowledgeable and kind. Thank you all for the excellent service.

Parts overpriced and I scheduled an appointment for an oil change took 3 hours.

Outstanding car buying experience from first contact to driving off the lot. This is my 5th Toyota truck and by far the best customer service. Highest recommendation!

The staff were very pleasant and efficient when meeting my appt and follow up call on my desired time to pick up my Camry.
Very Happy with their service

There are at least five Toyota dealerships within 30 min drive from my house. This one is one of them. It was easy to visit five dealerships for me and compare the service. Interstate Toyota sales rep and manager were simply unprofessional and pushy. I left quickly and would not even consider buying from them.
Check out Toyota of Hackensack, East Coast Toyota, or Prestige. All three provided good service (showing cars that were available and discussing the price) and I bought from one of them.

This was my first time at Interstate Toyota. Irene Fernandez was honest and very professional. Will be going back to see her for my next vehicle.

Mike at Interstate Toyota was pleasant, attentive, and responsive to my car shopping needs. My initial thought of a car salesman is a pushy person just trying to make a buck. Mike was the complete opposite. He explained in detail the features of the various models of the Camry and helped ensure I was comfortable with the decision I was making without being aggressive. After the purchase was made, he took the time to fully explain every feature of the car. In addition, the financing process was quick and smooth with the help of Fabio. Needless to say, I was extremely pleased with my experience at Interstate Toyota and recommend anyone looking for a cost-effective, reliable vehicle to visit their location.

Great place but I was just picking up a vehicle for my job

Amazing place. Thanks Ricky for everything! Your the best!!!

Really depends on who is there, can be a good experience and can be bad.

Greg was a great sales merci for all the help. CALL him if you ever need a great deal

Very poor you service 6 hours only for change the tire

The best place to change your car or buy one! I felt confident about what I was doing. Now I have a good vehicle and with the best financing!