interpolis de meern Reviews

From pillar to post. Hassle with all those contracts. You can not just go to a healthcare provider what you want. They are super unclear when you call

Great place for conferences! Well designed and managed!

Unbelievable after more than a year I get told that I have lost my no claim because on the advice of Interpolis I had put my car insurance in the name of my partner 14 years ago. Because we moved to Germany we had to find an insurance company here. In January 2018 several times contact and everything would be arranged reported interpolis. Now I am told that they find it very annoying that I lost my 18 years of damage. I have never been told that because I put all insurance policies on 1 policy, I would lose my no claim when moving abroad. The most frustrating thing is that there was no knowledge in January 2018 that could have told me immediately that I was no longer entitled to my accumulated damage-free years. The conclusion is, therefore, that Interpolis has been a client for many years now. The advisors (sellers) do not give home if you have a problem now because of their advice.

Cancellation for my daughter's school camp was arranged very quickly. And also a nice and personal gift from Interpolis by mail for my daughter, very nice!

Unbelievable that a lot of things still have to be arranged through Rabobank.

Dear people, I understand you all very well, find a good person between you then you do not have these problems, intermediaries are in good contact with societies. As long as the internet companies can earn they do that, and also look at the management salaries these are ridiculous. As long as you say nothing, Interpolis is happy, but they are not there for complaints.

All insurance policies canceled with this company, You insure yourself for the rain, but as soon as it starts to rain, they are at the door to pick up your umbrella.

Telephone was not answered, after 2nd call notification 10 minutes waiting time. We do go to another insurer and there was quickly taken in and excellent help.

I have been a Interpolis customer for a number of years. I have not often had to use them, but the times it was necessary the handling was quick and neat. You can also choose whether you arrange a professional yourself or whether someone should be arranged by interpolis. Neatly assisted and helped. What is extremely annoying is that everything now runs through Rabobank. I wanted to take out travel insurance before the holiday, but this was only possible online if I have a Rabobank card or account. Tried by telephone, but after being on hold three times more than 15 minutes and still not able to reach anyone, the bii decided to arrange another insurer. Too bad, I wanted to insure everything at interpolis.

Storm damage reported yesterday.
I spoke very well.
Professional and very friendly.

Here they are always willing to think along with you as a customer. Even if they can't do much at that time.

Last holiday, our 6-month-old daughter became seriously ill. She ended up in the hospital for a few days. Fortunately, she has now recovered completely. But it was quite a shock, especially because it was our first child.
We finally flew back a week later, when it was allowed again. Fortunately, we were well insured, that's how we thought.
I have now been insured with Interpolis for 18 years. For everything, also my business insurance. Together more than 5,000 per year. I have always been well helped in the past. I called Rabobank every year to check my insurance policies. But since I can use the Rabobank app, I do it myself.
I thought that children up to 5 years of age are co-insured for free. Unfortunately this did not appear to be the case. Formerly, but now no longer. Because I was always well insured, and this was only the second time in 18 years that I reported damage, I had the hope that Interpolis would be lenient. I called the help desk and I would be called back within 10 days. After having heard nothing for 11 days, called again. The next day I was called back and I was told that people who are underinsured are not being called back, and that I would not receive anything because I had not taken out the right insurance. I received the same answer on an official complaint.
Now the fault lies with me, that's right. Yet I had hoped for a different outcome. The difference in premium amounts to 1.79, for 6 months. A fraction of what I pay every year. Call me naive, but I had hoped Interpolis would look at specific cases, at people. I always got that idea in the past. But apparently, 18 years of being a loyal customer is worth nothing. I do not feel heard and I am richer in illusion. You only get to know your insurance company when you report damage. In any case, I am going to look for another one.

Easily accessible. Friendly reception. Beautiful building.

Idd crystal clear, super service and you will be directly connected to the party they work with! I don't often suffer damage, but if I call, I will be helped immediately. I hope this stays that way.

Canceled our trip to the other side of the world due to corona. All the money has already been arranged back at 300.00 (total sum was 5000.00). They would not like to pay this amount because I do not have a cancellation confirmation + I have a credit. What good is a credit for a domestic flight on the other side of the world? Nothing at all. Outrageous how you are treated here. They may be quick to respond but receive compensation.

Best company that ever experienced was someone who is insured with Interpolis against me they have done super well finished highly recommended

Not a customer here, but damage by an Interpolis insured. Is not fun, but very nicely handled by Interpolis.

In my opinion this is the worst company I have worked with. I do not recommend this insurance company !!!

PAY ATTENTION!

Continuous travel insurance Interpolis:

Interpolis states that your luggage is (additionally) insured against loss and theft.
However, Interpolis believes that the term 'theft' means that your property is stolen in front of you. You must be able to see or touch your property.

Example: Is your coat stolen from the coat rack in a restaurant? You are not insured because you have not taken care of your coat. The jacket was not in front of you.

If you ask an employee to give an example of 'theft', they (all) indicate that pickpocketing or being robbed are the only forms of theft that are covered by the insurance.

The bait at both Interpolis and Rabobank are all debunked in the fine print.

"Insured against theft, but not if something is stolen!"

EDIT:

The webcare department that posted the comment below has no idea what is going on. After telephone contact I was immediately told that they could not do anything for me.
Still no solution.

Dutch modernist architecture is always so amazing and shocking.

Already 13 years at interpolis. Tried to help my friend but refused because he had a driving license a few years ago. Sudden letter received that my own insurance of the car is also terminated per end of contract date. Because my sister had a minor collision with my car 2 years ago I am in the min with damage-free years and I can not go anywhere else against a towering bill. Just called if they want me to pay that I pay back the damage and be in the plus again so that I can normally go to another society and they refuse to help me with anything, because it is more than a year ago. You have been sitting there for 13 years so get put aside while I only wanted to help someone. For no reason these people. You are therefore a number and not a person with this company.

Nice employees, promise everything but never call back as promised

What a strange insurer, the interpolis site states that you can take out insurance regardless of whether you are a customer at Rabobank. Then called the Rabobank and I was told that I could not take out insurance but must first open an account with the bank. Smart business but a worthless service. Please state it clearly and transparently on the website.

Always friendly and helpful. Its maybe not the cheapest but am very satisfied.

Poor customer service. No understanding at all for the customer's situation. Very short-sighted. Never go insuring here in any case.

Is the most corrupt ansurance company!!
They never respect the contract they sign!!

After 3 months of waiting still no response as excuse you hear colleagues are on vacation for a million company quite strange that there are only 2 employees only work on people what a cunt company collect money they can but pay is difficult because it only runs on 2 staff members

I never had camera insurance as a photographer.
Too many bad stories from colleagues
Still done on new expensive purchase.

Fortunately, a stupid mistake caused my new camera to drop.
Interpolis responded quickly and proactively and with compassion.

Thank you very much for that.

Good solid insurance company with people who know what they are talking about

Internal communication very bad. Would be called back because I would like to take out insurance with them, twice I would be called back but have not heard anything so far.

Poorly helped after 4eeken finally arranged everything

Am amazed after reading many bad comments here on Google about Interpolis insurance.
I have never had a bad experience with Interpolis about handling a claim.
The last contact with Interpolis was disappointing. But this was in the middle of the corona bustle (few months ago).

I had damaged stone chips on the windscreen of my passenger car and it has not been processed. Partly because I had overlooked the email I received from Interpolis myself. Could happen, but responded a few days later and had no more response from Interpolis.

Greetings,
Ali

Turns out that you need a bank account with the Rabo bank for building insurance, how do you form a cartage / tying?

For the first time a cancellation insurance, good service right away. My friend's father had been ill for several years, with insecurity on vacation. My boyfriend and I have been together for 3 years but don't live together because he had to help his father at home. Uncertainty about how long my friend's father could last. Called before the holidays and asked for information. I am not married and do not live together because this is not possible. Unfortunately my friend's father passed away during my vacation, but I got it insured. The employees showed understanding for my situation and I can only say that I want to give the interpolis 5 stars for their service. Thanks for everything! I got home safely on time!

Very hassle-free company. They collect premium with smart. They are very helpful .... Until you arrive with damage.
After that, they really go all out and even go so far as to classify you as a fraud. All evidence is questioned for one purpose only.
**DO NOT PAY***
Lousy company.

Had super contact and nicely reimbursed my sunglasses!
Even received a ticket

It will be busy. Reporting damage online gives: Sorry, something went wrong. We are working on a solution. Registering in the App is also not possible (via bank). IDIN has already been activated. It has also worked ... once. Calling will be a long queue. I don't even try.

Not always easily accessible, but customer-friendly and helpful

Sat with a question about health insurance for next year. Helped well.

I am very dissatisfied I hope to look good at this bag will open no qs 04503993

I am also leaving interpolis. They really do everything they can to get out of benefits
No empathy for hopeless employees with 0 know how

Bad insurance, I do not recommend anyone to take a pass at interpolis.
Unfriendly employee, disrespectful.

an online account that is not available 9 out of 10 times. WOW in 2019! really too sad for words

Open account with bank to send to be able to close.

It is true that idd interpolis is crystal clear, but crystal clear ways do not have to be handy ways, for example you can get your overviews either by email or by mail, crystal clear but not useful.
Always friendly help with contact.

For many years "my" insurer, short lines, quick settlement and changes

I was wonderfully helped by customer service in a great way and neatly

I received helpful answers to my questions and was helped quickly.

I have responded well to the damage that we have
And searched for and found solutions

Had 15 years here and had insurance and would like to give me a call once. And I immediately say made out for liar one then they also want the money back plus 500 euros extra and blacklisted for 8 years plus if that isn't enough they also check your private data without your permission

Tip grab another verzekernig

Modern insurer building with contemporary art and great views from above. Equipped with modern office facilities and meeting rooms.

Super good explanation and friendly people
Good service
Keep up the good work

My partner was in Egypt and had an accident there and ended up in hospital. After telephone contact with the emergency center nothing was arranged. Then you are a member for 30 years! Lousy service. I was told this morning that it will take a maximum of 10 days before you receive money from costs.

scandalous that after 1 hour you still have no one on the line,

Fantastic. We have recently taken out cancellation insurance due to my mother's illness and a trip to Turkey in the fall. Not expected to have to use the insurance soon, but my mother died on April 15. No problem. Interpolis reimburses our trip to Paris that we had before. The next day I received a very large box from Greetz! containing a bunch of flowers and a card.
That was a goose bumps moment.
Thanks Interpolis!

Perfectly helped today after a car accident !!! Thick 10 for service and process. Within an hour my claim form was processed digitally, I was connected to the nearest damage repair company where repair and replacement transport are planned immediately !! Humanity and automation for minimizing discomfort. Deeply impressed! Again thanks a lot!!

No, we will leave Interpolis after 14 years with all our insurance policies. Interpolis' slogan is crystal clear but unfortunately they are not. Only after 3 telephone calls it becomes clear what the insured amount is, to the detriment of us. So unclear and unrealistic. After calculating what we have transferred over the years, you are shocked. Then you are talking about more than 50,000. and when you need them they are unclear and you are made happy with the wrong amount. I will also advise my parents and possibly friends to leave Interpolis.

This company is terrible, a girl touched my car when she was leaving the parking lot, my car was parked next to it, I filled out the damage form with the girls and signed it and sent it to interpolis and I have been waiting for over 3 months now a reaction the only reaction I heard is that the girl's father so the owner put a question mark while he was not present. And that is why they will not reimburse me and when I call I will never get the therapist on the line .. The conclusion better driving without insurance than this insurance .. my story and all the evidence I have are shown everywhere I will do my best to you to unmask

Interpolis Crystal clear, quite true I have been in contact so often with regard to damage and whether it was insured and I have never had to pull a rope once, whether it was vehicle damage, damage to moisture in or in my home. I know no better than that everything is top-notch.

They put so much effort into helping, I reported damage to my home, a shower cubicle and ewrd called up to four times in one week. They took everything out of my hands while I had been messing around with it for two weeks whether I was or did not have to give up, they would reimburse and you name it. The most important thing: trust, know enough stories from other insurances and how things went, but at Interpolis, I have never had any troubles, I can recommend it to anyone. The worst thing about damage I think is all the hassle with giving up passing papers etc but they take it straight from your hands and really give you the feeling that you are insured by them. Stand behind you, be with you and against you.

And I can go on and on. Ten Interpolis points!

Greetings Paul van bommel

And with this again, I have found more listening by one of your experts than by my own psychologist! That is much more important to me than the question of whether damage is compensated yes or no!

Interpolis is indeed crystal clear .. Scammers, so never apply for insurance here because when you need them, they will only assess your application as if it was a year ago, and you also do not have to take their word for it when you request the tape 1 employee says that they do have a tape and the other that it is only kept for half a year, but says that the customer has said something but cannot prove it ... NEVER MORE INTERPOLIS

... CLEAR (not even worth 1 star it is that I had to click)

Worthless company had a number of damages, I am asked if you want to keep what is broken / damaged for 3 weeks then you do that well I will receive a letter later that they no longer trust me because of the damage, then send someone along with those things can view but they do not do a bunch of lighter t yuck !!! No more business with interpolis

They will do all that they can in order to not cover you with the insurance. Is not worth to have insurance you can not use when you need it after several years paying for it.

Good experience with this insurer. Helped several times to date and always by someone who thinks along. Easy to report claims for damage and we have already reimbursed and arranged matters for us out of leniency. Very nice!