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N
4 years ago

Ok

R
4 years ago

Nice

D
4 years ago

gorgeous hotel comparing with the money I paid , i...

gorgeous hotel comparing with the money I paid , it s really 5 stars , room service, breakfast, and the huge spaces and the lovely pool , but one point if they train the receptionist for no lying and be kind it s will be really 5 stars
all the photo on the booking. com is real
not like other hotels, post photos that not exactly what you will see!

n
4 years ago

Excellent staff. Very courteous and polite. Had lo...

Excellent staff. Very courteous and polite. Had lost my ring during my stay. The staff went out of the way to find it. After I had checked out and left, they called back to report it found. The breakfast buffet is excellent.

R
4 years ago

What has happened to this 5 star resort, it used t...

What has happened to this 5 star resort, it used to be the best in Al Ain but now you have a better choice with other 5 star that gives you 5 star service. The gardens leading up to it are all over grown and in some area's dieing, no flowers in the beds, this used to be the focal point and the managers in the hotel have no customer service, I think I will go elsewhere in future.

e
4 years ago

My goodness this hotel is struggling to survive. P...

My goodness this hotel is struggling to survive. Poor service all the way thru right from your valet parking. Rooms are smelly and outdated and staff are least bit bothered. Never to this dump hole again.

K
4 years ago

Went for sheesha on ladies night. The sheesha was ...

Went for sheesha on ladies night. The sheesha was a disaster. I felt bloated for two days. Changed the flavor twice but felt like as if smoking charcoal. The staff is unhelpful. Nobody bothers to come and check if you need something.

m
4 years ago

It's good resort with nice swimming pool for child...

It's good resort with nice swimming pool for children. But they need to keep the pool a bit clean. Standard room was spacious but bathroom size was not satisfactory. Breakfast is amazing with very friendly staff. Must try for vacation if you want to enjoy pool.

J
4 years ago

Dated hotel, food was not the great either. We got...

Dated hotel, food was not the great either. We got checked into a rundown room, having requested for an upgrade, it was immediately met with. Good service but need a little more TLC. Would still recommend though.

M
4 years ago

This hotel is a bit out of Al Ain you definitely n...

This hotel is a bit out of Al Ain you definitely need a car to go out or taxi. The rooms are very big and comfortably. You have a nice view from the 6th floor. Bad think is that you need wait until you will get hot water in the bathroom.

A
4 years ago

I stayed with family for one night as we had 3 roo...

I stayed with family for one night as we had 3 rooms. After midnight AC's stoped cooling. No matter what settings I changed but AC won't work. Our rooms were just above the main entrance of the resort and it was very noisy outside. Someone stated yelling after midnight for like 5 minutes straight. In short we couldn't sleep well & felt very bad the next morning as we really needed that sleep. No matter how much facilities you provide in a hotel/resort, if it's not comfortable, it ain't worth anything.

Intercontinental Al Ain Resort

Intercontinental Al Ain Resort

4.1