Infiniti of Baton Rouge Review

Eddie was awesome to work with. He is the most patient person I have ever dealt with purchasing a vehicle.

Jeremy Williams was an excellent salesman he was very knowledgeable of the used vehicle I was purchasing. I would 100% recommend him to anyone looking for a vehicle.

Iv been working here for 3 years, right out of high school. Grate experience and work environment

David Spikes did what a car sales person should do, showed us what we asked to see, answered technical questions on the vehicle without fluff, and gave us the best deal possible.

Hats off to Tom who helped him/us out to get the paper work done!

I just bought a car from Acura of Baton Rouge and was extremely impressed with their entire car buying experience. My sales associate was Julie Pizzalato. She went over and beyond to help make this my smoothest and most freindly car buying experience I have had. I am out the area and drove in to buy the vehicle. Julie was very knowledgable of the vehicle and took her time to answer all my questions. She did not rush me nor make me feel as if she was too busy. From start to finish and every where in between I can honestly say that you can see that this is a Family run business. Mike Hammack, the business manager, also came out to answer my questions and helped in addressing all my questions as well. At no time was I left hung out to dry. PJ the finance manager was just as welcoming as well. I will be passing on their good name and my positive business experience with them to all my friends and collegues, as I was truly happy with the entire process. Please give them a shot if you are looking to purchase a vehicle as you will see how well you are treated as I did.

Justin Smith was an awesome salesman from the moment I met him! Very friendly and professional, he was completely committed to making sure I got the best deal possible. I found the service to be above par and very communicative. We instantly spoke as if we were old friends. Kelly, in financing, was very courteous and went the extra mile to made sure that I was well taken care of. Thanks again to a superb team over at Infinit/Acura, I WILL be back! :-)

Overall the experience was great. I got the car I wanted for the price I wanted without too much hassle. The salesman Jerry was nice. Everything was fine until we got to the financing. I've never had to haggle for a lower interest rate at a dealership! The lady in financing tried to give us the higher interest rate until we questioned her. We told her we normally get a lot lower interest rate and she laughed and said "Good luck finding that rate!" Then she looked at her paper and said, "This bank has a lower rate. Do you want it?" Or course, we want it. The next day, I found an even lower rate at another bank. So now I have to go through the hassle of refinancing the car for a lower rate. Other than that, the experience was good and I love my car and I am happy with my purchase so far. I would go there again, but probably find my own bank to finance with.

Great salesman, selection and overall experience. I would buy and recommend them.

-1 Star because the car wash / detail shop needs some serious attention.
They cleaned the car twice including adding a fabric and paint protector and the vehicle was still dirty including dog treats under the seat from the previous owner.

I bought my "baby" from Kerry over a year ago and I still LOVE my car. Dealing with Kerry Lockett was SUPER easy and awesome. He was honest with us 100% of the time and we appreciated that. The service has been spectacular so far. I will never buy from another Infiniti Dealership but Baton Rouge Infiniti!

Very happy with our certified pre owned QX80. Our salesman, Jerry Amoroso, did an excellent job of explaining all of the benefits and options on this purchase. Would recommend.

Thanks again!

MLT

Purchasing my QX60 from Infiniti of Baton Rouge was a great experience. David and Quentin were extremely knowledgeable and helpful. I would definitely do business with them again!

Our salesman Vance was wonderful. He was very helpful, not pushy, and made our car buying experience fun. I would highly recommend him!

Eddie was very helpful. He and the finance guys did what it took to make me happy and ultimately make the sale. I came from Hammond and will come again in the future if I need to purchase another vehicle. I appreciate their patience and staying after hours in order to serve me.

Thank you Matt Hornsby for the help in purchasing my new Infiniti Q50. Your professional manner and friendly service you and your associates provided, made this a satisfying experience. My husband and I will refer others to you for new car purchases. Although we live in Kenner, LA, we will return to have the car serviced when needed. Thank you again for a wonderful experience.
Thaddeus and Deborah Claiborne

Kerry Lockett was extremely patient, upbeat and took the time to understand the needs of my new vehicle! Couldn't have asked for a better experience!

We purchased our second Infiniti on August 24, 2012. Our saleswomen was and always will be Kim Guidry, it was once again another Spectacular experience for us! She is knowledgeable, had patience while we decided what we wanted, she kept us informed during the process, and she went above and beyond to make sure we were happy with our purchase. We absolutely love our new QX56. We've purchased many luxury vehicles in the past and we can tell you hands down when it comes to customer service, selection, and price, Infiniti of Baton Rouge is committed to providing an excellent customer experience!

went to see our friend Ross Baon today and he helped me and my wife find the right vehicle for us at the right price. was honest and friendly, not pushy or overzealous to make a sale. just wanted to make sure we were satisfied and like he said happy wife happy life. thanks again for the great service and god bless.

Brian and Kristie

Get car serviced here very well with telling you about your vehicle

Found a vehicle online came to see it, went to visit the dealership and was told that it shouldn t of been listed online yet because it wasn t on the lot. Tried to follow up many times only to be told car wasn t ready for viewing. Follow up call for 3rd day in a row resulted in being told car was sold already online. Received no apology for being jacked around etc. Would not recommend dealing with their online manager or used car department unless you feel like wasting your time. Very unprofessional company

The guys there are hilarious. Great group of people

My experience at Infiniti of Baton Rouge was great! Salesman Eddie Egnew made the process real smooth.

Great service ,very nice.Eddie Egnew was very helpfull

Fabulous customer service and a great product! We shopped many other luxury automotive dealers including our local Infiniti dealer and Infiniti of Baton Rouge was the most attentive to our needs. David was great and made sure that we had the best buying experience possible from order to delivery to service. Great job! We wouldn't go anywhere else.

My husband and I had an all around great experience with Infiniti of Baton Rouge. The receptionist was very courteous and welcoming and the finance department was very personable. Our salesman, Bernie Hahn, was very knowledgeable about the vehicles, the different packages offered, his inventory, and financing options. He was able to answer our many questions and provide explanations and reasons for his answers. Mr. Hahn was extremely thorough, honest and mindful of our time. The entire experience, from the greeting to the purchase, to the one-on-one guided tutorial of the vehicle took about three hours. We left the dealership very happy customers due to our great new car and the wonderful buying experience.

Dealing with David Spikes and Infiniti of BR was probably the single most pleasant car buying experience my wife and I have ever had. David was very professional and attentive. Sold us just the car we were looking for NO MORE..NO LESS. What a breath of fresh air!

Highly impressed!! I had a premium experience the second I walked through the doors. I was there to purchase a used vehicle but was treated as if I was buying the top car on the lot. Tim Ward nocked it out of the park. I have not bought a car in 10 years but he made me feel comfortable about pricing, numbers, condition of the vehicle and so much more. I recommend this dealership and trust Tim Ward... he will guide you to a great deal and a great experience!

I bought an Infiniti QX80 from Kim Guidry. She has been in my contacts ever since, and I frequently call her for assistance and with questions about my vehicle. She is always very prompt and efficient in helping me with whatever I need. In addition, the staff at Infiniti of Baton Rouge is always very friendly and gives me first class service when I am there for any reason. I highly recommend Infiniti of Baton Rouge and Salesperson, Kim Guidry.

Tim is the guy to talk to. My experience with the whole dealership is a 5 but Tim took it beyond that. Spent half of my day here and it was not even a dull moment with Tim. He delivered what I asked for in a car and more. After all that Tim topped it off with Lunch . Highly recommend this Dealership and contact Tim for your next Buy

Infiniti of Baton Rouge is #1!! My salesman, Kerry Lockett, made the entire buying experience easy and hassle-free. Kerry worked tirelessly to find the best match for me, even showing me models and features I had not thought of. Kerry and the entire Infiniti of Baton Rouge staff are the BEST!

Kerry Locket is the best sales person I've ever meet.# 3 vehicle that I've purchased from Kerry Locket at Baton Rouge Infiniti the last one was a 2015 Qx60 and I love it. I've recommend others to stop by and ask for him because of his hard work, and loyalty to his customers.

Great experience, it was easy and quick. David Spikess was great, answered all my questions and was patient with me while I made my decision. I would recommend Infiniti BR and the QX60 to anyone. Thanks.

My husband recently purchased a preowned vehicle from your dealership. The sales person was extremely pleasant as was the finance person. After the purchase and after the 3 day return policy something changed not with the sales rep or finance agent, it was the manger. I will not publish on this forum what I witnessed and how I perceived things turned.
My four star rating is strictly for the sales rep, and finance agent. I would like to speak with you, the owner privately. So, let me know how that can be arranged.

Great service as usual from Infiniti of Baton Rouge! Thanks Eddie and Jeremiah

Yesterday at 11 am I was walking out the door to buy a car elsewhere when David Spikes called me (my husband had inquired on the site) I told him what i was doing, he quickly ran some numbers, gave me a great offer and within 10 minutes I had texted him my information. By 2 PM they had delivered the car to my home in New Orleans- we exchanged a check and signed paperwork. By 230 the car was mine and I love it! This morning, my first text was from David Spikes asking if everything was ok and did I need anything. Truly exceptional customer service!

Let me begin by saying I never write reviews and I mean never, but Ricky Williams, Mrs. Cookie and other folks at Infiniti Baton Rouge deserve this review and then some. Ricky not only was honest, forthcoming and transparent, but his follow through after I purchased the vehicle impressed me the most.

I had an issue with my windshield, which was not the dealerships fault, Ricky got the necessary parties involved at the dealership to put pressure on the glass installation company to ensure a fair resolution and to avoid the customer (me) being left out to dry.

After going back and forward with the glass company Ricky recently reached out to see the final resolution and assured me that Infiniti Baton Rouge will do right by me.

Mrs. Cookie in the finance department was also very pleasant to work with. I had an issue with the State of IL not logging my paperwork correctly (what a surprise) and she let me bug her every step of the way to find a remedy.

I will leave all of you potential buyers with this, I live in Chicago, IL which is a little under 1000 miles from Baton Rouge and over a 11 hour drive. I will without a second of hesitation make another trip to Infiniti Baton Rouge to buy another car from Ricky, because I know I can trust him and he will do what is best for the client in the long run. Ricky, let me know if you get a slightly used Corvette in stock, I'm on the next plane out. LOL.

Thanks to all the folks at Infiniti Baton Rouge.

While in Baton Rouge on business we had to unexpectedly visit this dealership. From the minute we pulled up they were helpful and professional. They made a stressful situation so much better. We appreciate all the staff who helped us but especially April and Cecil! Thanks again INFINITI of Baton Rouge y all are great!

First time at an Infiniti dealership and we were very pleased. Shopping for cars can be stressful, but my salesman Kendall Theunissen made the process super easy and so comfortable! The entire staff was really friendly. Highly recommend!

If you are looking for friendly, patient and knowledgeable you need to see Eddie! He helped me find the perfect car for my daughter! He worked with me for a couple of months until we found the perfect car!! He s the best!

My husband and I recently had a wonderful experience trading in our Yukon for a QX80 at Infiniti of Baton Rouge. Mike Kyle was an exceptional salesman, always helpful but never pushy and knowledgeable about the vehicle. I wanted a very specific vehicle and they went out and found it for us. The sales manager Chris was also great, always checking to see that we were being taken care of and even making friends with our youngest who was always tagging along when we visited the dealership. I would and will recommend this dealership, and specifically Mike, to anyone looking to purchase a vehicle. We know several people who have purchased Infiniti s from Infiniti of Baton Rouge, and they all say great things about the dealership and the vehicles. We agree...top notch thus far! Very pleased!

I bought a certified infiniti q50 today from Eddie and I was very impressed with his professionalism. He was very attentive and answered all my questions. Jessica was also a great help setting up my appointment and following up with me. I love my new car and and glad I chose this dealership. Thanks again eddie for a great shopping experience with no hassles.

My experience with Jerry Amoroso at Acura of Baton Rouge could not have been better. I came to trust him completely. He helped me negotiate a fair and equitable deal on a used car and went out of his way check out the car for me since it was a long distance purchase. He helped find a delivery service and helped negotiate a lower price. If you want to find a salesman you can trust and will go to bat for you contact Jerry at Acura of Baton Rouge.

We recently purchased a 2015 Infinit iQ50 from Infiniti of Baton Rouge. We live in Alexandria. Our salesman was Kerry Lockett. We have purchased many cars in the past but this car sale experience was by far the best one yet. Kerry treated us with such great respect. His compassion was evident through his care, patience and concern with us due to the misfortune of a recent head-on collission that Teresa Juneau Whitmore, my wife, experienced. Kerry proved to be knowledgable about the product we were purchasing and was able to answer all of our questions, and gave us a great price, also. He has been available for follow up questions and has been prompt in responding.

Yes, we had to purchase a new car at a time that we just dKerryidn't feel like shopping for one but Kerry changed our outlook on that the minute we met him. He accommodated us due to medical needs, he inspired us and he made us feel comfortable and safe with our new purchase. We are very proud to be a part of the Infiniti of Baton Rouge family.

Thanks,

Teresa Juneau Whitmore and Keith Whitmore

I would 100% recommend these guys for your next car purchase! Eddie was a pleasure to buy from, he made it easy. I will be back for all my future car purchases for sure.

It definitely was a positive experience. Kim and everyone were friendly and helpful. I look forward to dealing with them in the future.

Very poor staff. Chris Roger's. Sales manager. The staff are very harassing. Relationship to the driver for the transport of cars. I do not recommend to everyone.

The customer service was excellent and I appreciate the sales staff, with special thanks to Kerry Lockhart. I am trilled witu my new SUV. Thanks Infiniti of Baton Rouge.

Walked in with a preapproval from my bank. Now my salesman was amazing super sweet and friendly. We went through the entire process fairly easy. I knew coming in what vehicle I was interested in. Now we ve signed all documents at this point. But for some reason I felt a very unwelcoming vibe from the manager. Now we ve went through the entire process all the way up to me signing the paperwork to me buying my insurance. Then to be told it s a no go. also was very unwelcoming hearing the manager discuss things on my credit across the hall and laughing. Someone told me don t go there because I didn t fit the general sales criteria. But I went against everything because I loved the Q50. Just very sad with my experience. Again, Mr.Jerry was wonderful. It s the management team that needs some revamping.

Love my new Q50 Luxe Sport and thoroughly enjoyed the car shopping experience with my sales rep, Bernie. I highly recommend Infiniti of Baton Rouge if you are in the market for a vehicle!

Eddie is the most coolest guy ever! He made this whole process easy and fun! That s my homeboy!! Jessica is wonderful also and nice!

A great car buying experience! Sammy Russo is a great salesman who answered all my questions and even calls to make sure all is going well with my MDX.

Just purchased my second car from Bernie Hahn! Bernie and the Infiniti/Acura of Baton Rouge dealership are so easy to deal with. Thanks a bunch! When it is time for another car, I will be back.

Jerry Amoroso was just wonderful to deal with. Everyone at INFINITI of Baton Rouge was friendly and professional. Thank you for treating us with such great customer service

My experience with Jerry Amoroso was great. The entire staff was friendly and involved with the car buying experience. Fair, informed, and cooperative management. If you're looking to buy new or used check out Jerry and the rest of the Acura and Infinity staff of Baton Rouge. It was worth the drive!

I just purchased a Q50 with Tim Ward and had the most amazing experience. I drove in from out of town to just look and drove off in a new car. Love Love It!! Thanks Tim!!

I have been getting my oil changed at this location for the past two years. My experience each time is exceptional. Mr. Mike is always so kind, informative, and professional. I always enjoy when he takes care of me. Thanks!

Infiniti of Baton Rouge gave me the best price on a QX60 which was priced better than New Orleans, Mobile and Lafayette dealers. Best if all, they allowed me to breathe - no constant calls and emails. Every question was answered, sometimes many ways, to ensure I was completely satisfied. My salesman, Mike Kyle, even had his manager (Chris Rogers) and the Internet Sales person (Jessica Schexnayder) come in and provide explanations. I love the fact that they use a team approach to sales since that serves as a learning experience for everyone.

My vehicle was in transit to the dealership and was expected in 2-3 days but actually came in early and Mike surprised me by bringing it around. It had just been loaded off the truck and needed to be prepped. Since I wasn't in a hurry, I opted to pick it up the next day. So that I wouldn't need to arrange transportation, Chris and Mike assigned me a QX60 to drive home. That worked out well because it enabled me to actually see the vehicle options and become accustomed to a vehicle that was larger than what I was accustomed to. I call that great customer service.

Every vehicle option was explained either by Mike or by viewing video on his IPAD. Mike even assisted me with adding my vehicle to my insurance, gave me a tour of the customer area of the dealerhip and introduced me to service personnel. The Finance Manager, Jonathan Hutchens, was also a no-rush and no-pressure type person who took time to provide full explanations.

At pickup, my vehicle was cleaned to perfection and even had a 1 year brake tag on the window. That was an unexpected $10 monetary savings but also a time savings by eliminating my need to locate a brake tag station. Mike emailed me a couple days after the sale to see if I had any problems or needed an explanation of any vehicle functions.

My experience with Infiniti of Baton Rouge was fabulous in every aspect and they are well deserving of more than 5 STARS.

I purchased my second Infinity from Mr. Kerry Lockett on Monday. Kerry, I appreciate your hard work and kindness, your customer service skills was on point. I know you wanted me to be satisfied with what I wanted and needed. I had an awesome experience with your expertise in helping me to find a vehicle that I would like and be excited with. I am so satisfied and excited about riding in my 2016 QX70S its as sweet as a honeycomb , SWEET. Thanks for the help Kerry Lockett and Jonathon. I will be back.

Brought my car to the service dept. to get fixed for an issue I've been having. I was charged $600+ total, including $330 for what I was told was the main reason for the issue. Immediately after paying $600 for them to fix the issue the same problem existed, I called INFINITI back to tell them & they decided to place blame elsewhere. I was told to replace a part with an official INFINITI part. I already replaced the exact part they told me & the problem STILL EXISTS. Their service dept. is suppose to have knowledge on fixing their own vehicles, instead they took $600 from me, still haven't fixed the issue I've been having, & refuse to try to fix it. Save yourself from visiting this place, they'll just give you the run-around to take your money.

Just bought my Q60S. Great buying experience. David Spikes was the best. All my questions were answered promptly. The car was delivered as promised at the appointed time. I highly recommend Infinity of Baton Rouge.

Jeremy, Vic and Kim were fantastic! We had a wonderful experience! Highly recommend! Thank you for a great experience.

The middle aged over paid commission sales ladies in the service department ruin the Infiniti service department, especially the lady named Tina, and the other one is just as bad. Their sole purpose is to OVER SELL you to make money for themselves. No one spends the time to check the with the under paid mechanics are doing in the back. I paid $1200 for a break job, got my car back and realized nothing had really been done. Useless

Everyone is nice on every visit. Tim is great as service manager.

I saw a used 2019 Mazda CX-3 online that I was really hoping to get. The staff members were incredible in making sure I got to know each feature of the vehicle before purchase. Specifically, my car salesman was Bernie Hahn. Bernie cut through no corners and was very straightforward as it came to pricing and perks I would receive with the vehicle. Not only that, but he was very easy to talk to and he even stayed an hour after closing to make sure we had everything we needed before taking my new car home! Everyone had a great sense of humor and showed great personality throughout my time at Infiniti of Baton Rouge. I highly recommend it even if you're just looking around.

Eddie and Chauncey were very helpful. Very happy with my experience at Infiniti of Baton Rouge.

Horrible service department that recommends work that doesn't need to be done as well as lied during "bad gas" issue several years back. I would suggest finding an honest local mechanic in your area that isn't about making most money they can with each visit.

I purchased a vehicle from Infiniti of Baton Rouge about a month ago and I couldn't be more pleased with the experience.

Vance was a delight to work with. We live outside of the state and most of our communication was done via email and over the phone. He was very professional, friendly and made sure we got the car we had our eye on. We couldn't get down there right away; it was several days from the time we initiated communication until we could finally make it there.

The finance department (Kim Guidry) is also deserving of recognition- I have never had the process go so smoothly and swiftly. I'd like to also give props to Cookie for expediting the tag/registration process, for my local tax collector made matters slightly complicated.

I have dealt with other reputable dealerships in the past but they don't even come close to this one! I absolutely recommend checking Infiniti of Baton Rouge out if you're in the market for a new or used vehicle. A+++!!

We stopped by Infinity of Baton Rouge today to look at a Buick Enclave and we were greeted by the friendliest most professional salesperson that I have ever had the pleasure of doing business with Kerry Lockett. Kerry was professional, respectful, and made the experience comfortable and stress free.
The rest of the staff was friendly and professional as well. The whole experience was stellar! Highly recommended!

I arrived at the service department at closing time. Tim had my car brought out and let me check out even though the register was closed. As if this wasn t enough, he noticed a plastic piece sticking out from under my car and secured it with a special clip. My door was making a squeaking noise when he opened it so he brought out a tool to secure a bolt which to stoped the noise. Meanwhile, the young lady checking me out noticed that the battery in my key was running low so she replaced it. The service at this place is always outstanding and never disappoints.

My experience at Infiniti of BR was GREAT!! My salesman Brandon Varnado was phenomenal, I couldn't ask for a better experience. I will definitely recommend him and this company to anyone looking to purchase a new/used car.

We had a wonderful experience with our purchase of our Q70L! Tim Ward found the exact car that we wanted and gave us a wonderful deal. We live about two hours away from the dealership, and our experience was well worth the trip. We highly recommend Tim and Infiniti of Baton Rouge!

We will back to this dealership. After spending some time working with Eddie and Paul, we are very pleased with the top notch service from these two. Even after the sale, they have called to check on how we were doing and how things were going with the vehicle. Excellent service!!!!!!!

Jerry was very helpful with the purchase of our new vehicle.

My wife and I recently bought a QX60. Our salesperson was Jessie Wirski; she was very patient and knowledgeable about each of the 4 cars we considered buying. I highly recommend her. No pressure and no hassle. Infiniti of BR was very fair on the new car price and the trade in.

Had service visit with Shelley. Service is always above and beyond and this was no different. Wouldn t shop anywhere else. Thanks Shelley!!

Over the last 12 months I have been looking to buy a new mid sized SUV and have done the rounds of car dealerships in Baton Rouge and further afield looking at options. I first visited Infiniti of Baton Rouge about a year ago and looked at various models and met Bernie Hahn for the first time. He was not at all pushy, I felt no pressure to buy, and Bernie provided me with the documentation I wanted and offered me whatever help I needed in my search. We exchanged contact details and I went on my way. Delighted to report there were no daily follow up telephone calls unlike some of the other dealers .In fact I wanted some vehicle data which I could not find and I emailed Bernie requesting the data and he provided it within a few hours.

A few months after my initial contact, I had compiled a short list of vehicles one of which was the QX 60. Passing the dealership one day my wife and I decided to call in a see if we could test drive a car.I had no appointment but Bernie was there and the test was set up after completing the usual formalities I was given the keys and invited to drive off unaccompanied which gives you a great opportunity to discus with your wife the pros and cons without worrying about offending anyone. In fact we later test drove a second model and both events were enjoyable and informative.

A few months elapsed and this week we decided to buy a QX 60. I emailed a spec to Bernie who had an almost perfect match in inventory exterior color was not our first choice but the one available was perfectly acceptable. We returned to the dealership in person to look at the actual vehicle we would buy and after some deliberation decided to buy it and within 24 hours I drove the vehicle home.

I have bought many new vehicles in my time and have to admit I do not look forward to the experience which usually involves many hours at the dealership, sometimes hassling over specifications & finances and endless paperwork all often in far from pleasant surroundings. This Infiniti experience was undoubtedly the best car buying experience I have had. The Baton Rouge showroom/offices are tastefully arranged and decorated and an endless supply of drinks are always on offer. Most importantly Bernie played a important and patient role throughout my lengthy review process and in the end made sure that once I decided to proceed , the buying process was painless with all of the mandatory steps covered with total professionalism

Overall a very good experience and after 100 miles we are delighted with our new Infiniti QX 60 thank you Bernie

What a great experience!! The most straightforward dealership I dealt with while looking for a new vehicle. Eddie and Vic were great and made my buying experience a very positive one. I would drive all the way to Baton Rouge again just for the service I received. Thanks guys!!

Thank you Eddie, for being very helpful and understanding. But more importantly patient!! Customer service was awesome! Today was a wonderful experience.

Infiniti/Acura of Baton Rouge defiantly made me and my family feel at home. Everyone was absolutely polite and welcomed us with open arms. Never were we pressured or pushed into buying a vehicle. My family and I drove from Lafayette and ended up making a deal we couldn't pass. A huge thanks to Mr. Vic Dees and Kimberly Guidry for helping us each step of the way. Hopefully they will still be there for our next purchase in years to come!

My experience with Infiniti of Baton Rouge was one of the greatest experience I have ever had at a car dealership. Everyone there is very friendly and finds ways to help you in any way possible. I used John O'neil to purchase my car from and he was amazing. I highly recomend Infiniti of Baton Rouge!!!!! And I am loving my new Q50 :-)

My husband and I had the best experience here. Brandon Varnado was incredibly helpful in helping us find the perfect SUV for our growing family. He was friendly, laid back, easy to work, and never left us feeling pressured! We got an amazing deal on the perfect Infiniti for us. Very happy!!

Jerry Amoroso is an AWESOME salesman. He went the extra mile to make us happy and we were able to purchase the car that we love. Jerry was truly a blessing for us. Thanks Jerry! We will never forget you. :-)

I recently purchased a QX60 from Infiniti of Baton Rouge. I had a very positive experience, staff was extremely helpful, especially Bernie Heine who was my salesperson. Bernie made the process very easy and trade in values were higher than other dealers. All in all, I recommend Infiniti of Baton Rouge and especially Bernie as a very qualified salesperson who is anxious to provide excellent customer service.

Eddie E. was extremely helpful and helped me ride off in my DREAM CAR....see him for all your car needs!! The communication between Vic and my husband was awesome and Jonathan was friendly and effortless to work with! Great Team work and Happy Birthday to me!

The greatest customer service ever. I recently purchased my 2nd Infiniti SUV and I have no regrets. I Love my Infiniti QX-80 My sales person David Spikes, he was awesome. David was able to answer any/all of my questions, issues and or concerns. By the time he finished his sales pitch all I could say was where do I sign. Very friendly, courteous and professional.

I was so pleased with the Service I received with Infiniti of BR. I began shopping online and was contacted by David Spikes. He made what has normally been a stressful situation for me in the past, very simple and easy! He helped me to find the perfect vehicle for my family! I will definitely recommend Infinit of BR to my family and friends!!

I work in the Marketing department for Infiniti and was talking with a cute little old man waiting in Service with his little lady, I talked with Mr. Paul and his little lady for a while and they told me that he has had his Infiniti G35 since 2004 and that our service department takes such great care of him and his car that he would never have to buy another vehicle! He mentioned that Tim Landry and Gary Fields were two of the kindest men he has ever has the pleasure of dealing with. He also said, "If this dealership only sold bikes: I would only have a bike. That is how wonderful you people are!"

Those were probably the most amazing words any customer has ever personally said to me.