Q Scott

Review of Infiniti of Baton Rouge

Brought my car to the service dept. to get fixed f...

Brought my car to the service dept. to get fixed for an issue I've been having. I was charged $600+ total, including $330 for what I was told was the main reason for the issue. Immediately after paying $600 for them to fix the issue the same problem existed, I called INFINITI back to tell them & they decided to place blame elsewhere. I was told to replace a part with an official INFINITI part. I already replaced the exact part they told me & the problem STILL EXISTS. Their service dept. is suppose to have knowledge on fixing their own vehicles, instead they took $600 from me, still haven't fixed the issue I've been having, & refuse to try to fix it. Save yourself from visiting this place, they'll just give you the run-around to take your money.