IKEA Deutschland GmbH & Co KG Reviews

Today relaxed shopping. From 27.12. You can bargain.

Absolutely disappointed !!! We went to Ikea for a spare part. Number drawn. 1.5 hours waiting time. Then they have no part. Then what should you buy? Larger purchase? Not at Ikea? Thank you

Very friendly department store from IKEA as always. Plenty of parking spaces, friendly staff. I find it particularly pleasant how child-friendly everything is designed here.

Unfortunately, the checkout was over 30 minutes long

Step up your training regimen before attempting a trip.

Today I liked the balcony bench and the table. Space saving!

You will find everything you need and the food is usually delicious at a good price

In my opinion, the better of the two Munich Ikea branches. Large range of outside and covered parking spaces, good access to the motorway and therefore easy to reach from the city. The size of the furniture store itself is very generous, so that a surprisingly large amount from the portfolio is shown.
The restaurant is unfortunately very busy on busy days, despite the large size, that you have to look for places.
The offer of many self-service checkouts really makes the payment process very quick.

If I could have put zero stars I would have done it. We ordered 1 sofa, 2 bed slat frames, 1 bed and a matress cover. We received 2 sofas, 1 bed with 2 wrong bed slats frames for a larger bed (...) and no matress cover. Customer care below the most basic level. Although we told them the items where wrong, they could not take them back directly for I don't know whatever ridiculous reason so we had useless giant furnitures in the middle of the house for a week. If you want to speak to somebody on the phone it never takes less than an hour. Much better services elsewhere

Was there about a week ago ... Rarely seen such an outrageous employee. (Fatima) Listless, annoyed, overwhelmed and then also disrespectful! I do not understand how this can be in the interests of ikea .. There is an urgent need for action! It's a shame, preferably not a star for this employee, otherwise the employees there are very nice and competent.

If you know exactly what you want a good place for sure. Always a good place if you are looking for small parts. E.g. cushions for a Hollywood swing. Titsch sets or kitchen gadgets. I always find something with the lamps or opening materials. In terms of furniture, I haven't yet found anything that fits into our apartment. What I still like is the food department. And what should not be missing on almost any visit is the hot dog at the end

Ikea always goes. Sometimes just to let it slip through and be inspired.

Recently I purchased a large order from Ikea. Half of the delivery was delivered on the date scheduled and the other half was supposed to arrive 2 days later. The second delivery did not arrive, we waited the entire day, emailed customer care with no response. We were unable to contact Ikea telephonically as the customer service do not speak English and they just put the phone down.

We then set another date for the delivery online and this too was not delivered, nor did anyone call to let us know that the delivery was not being delivered. Now we have no way of re-setting the date and we will be unable to receive the order as we will be out of town.

We did not even receive any contact information regarding where the delivery is or what is happening with regards to the delivery. We paid 89 for this delivery and it had not been delivered twice now. This is unacceptable and very disappointing.

How do we rectify this?

Steak at 13euro inedible .. Bailagensalat angefault.

All right ... except you cashes ... we are always a drama ...

Worldwide budget and ok quality furniture and whatever you need for your household. Most of the students and young adults shop at IKEA for decorating their new home. As all of the IKEA stores, they have decorated rooms giving ideas how to use their furniture wisely.

Ikea is great, and the hotdog is actually required ..... but it's often so dirty and unhygienic that I do not want to do that to me anymore.

Normal Ikea. Always full on Saturdays.

Parking is always really easy!

Furniture is inexpensive. You never go out of the shop without finding any useful stuff. Who doesn't know

Cleanliness when eating so-so, beverage dispensing simply never works smoothly.

It always takes a long time to pay. Cashiers are only partially geared towards efficiency. Ikea could take a look at discounter markets.

All in all, the Ikealaden is okay.

Good hot dogs unfortunately only small selection of side dishes

Full as ever on the week-end. Staff ist always friendly and helpfull.
Beware of the elevator doors! Whitnessed an accident where they knocked a lady over. Just while she was entering they shut on her!

I think supper, unfortunately, if you just want something specific you have to go through the entire ikea

You go to the express checkout with 3 parts and want to pay, then the screen shows that you have been selected at random for a routine check and that someone is about to come. And then you wait and wait, at some point I asked the employee if he would like to come. So much for the express checkout.

Actually, ok, there are not the hordes of unkempt children, including incompetent parents.

Saturday morning only 2 cash registers open, long line at the cash register. As if Sa never comes to shopping.
It's just so chaotically organized. If you want to get something quickly, you first have to go through all the knick-knacks; Only suitable for hats.
Next time online again, it won't take any longer.

Unfriendly staff, long waiting at the cash registers (about 20 minutes). Products that are listed as available on the internet are not in stock.

In the office furniture department, simply ignored as a customer by two consultants. I then left. I don't have to accept that!

The unfriendly and disrespectful employee Julia E. does not seem to have chosen the right profession. Julia E. (bathroom department) is of the opinion, for whatever reason, to be condescending and instructive to customers. Julia E. It shouldn't be allowed to compare Ikea with VW either!
very incompetent: Julia E. !!!!!!!!!! The boss will be informed in writing that Julia E.

It's fun to stroll and there's always something you want! I am from time to time in the Ikea!

"My" IKEA, I come here quite often and I love it everytime I'm here!

I really liked the fact that there is a playground for the kids to go shopping

Unfortunately, often not friendly. As a customer, you feel more like a nuisance to the process.

Long waiting times at the furniture dispenser, should take 30 min. waiting for my furniture.

I know from the past only the IKEA IN Eching. Now I was the first time in the (not sooooo) new. Easily accessible (from the west of Munich), large and well visited. Got almost everything we needed.

Bought kitchen for 7,000 euros, BODBYN elements cracked after a short time and the most careful treatment, customer service refers to web form that does not work. Nobody can be reached on +49 06192 9399999. Get a lot of scrap for a lot of money, which also means "customer service". No more IKEA garbage.

Today, Monday, an awful lot of people, full of hustle and bustle, wanted to buy 2 different items for storage Tyena box and magazine folder both white completely sold out, otherwise drove for 2 little things unbelievable, will order elsewhere on the Internet better than to be disappointed at Ikea

is particularly difficult in heavy traffic, there are some needle tubes that jam. Also, the replacement toilets is not well signposted at the time of the renovation .... so from the organization a point deduction

IKEA,

You did it. I am seriously annoyed with you.
Today I was with you for the fourth time. Three times I have checked in advance the availability of the article that I wanted to purchase. The first time in the evening before. The second time during the lunch break. The third time before I turn on the exit that leads to you.
Of course, in no case was "my" item in stock, although your shitty system actually thought it would.
Today I even stood in front of the shelf and have seen exactly 0 of the 9 remaining pieces available. Nice.
I am delighted that you are making a huge pile of money by outsourcing value chain services. Actually, I am also fully responsible for a self-acting customer who likes to do a little bit of what he does.
But if your stupid system fools me several times and your employees can not offer me anything except an apology, then I have to say
Put your crap out where no sun shines. And I do not mean the dark spruce forests in Sweden.

Thanks for nothing. But nothing.
From today we are by you.

Mr. Gorilla

Very rude staff in the kitchen planning department, especially Mrs. Kerstin D.. They look very over-promoted, but still very unprofessional. You can not expect a lot there;)

Unfortunately very bad service, some of the staff were not very friendly

Very generously designed, no crowds! Collection of goods very quickly!

Nice that everywhere touch displays hang instead of classic PCs for information. It would be nice, however, if not 4 of 5 would be without function, because touch does not work. Annoying! I just use my phone now and watch online ... that's usually true. Too bad, otherwise it is a very good Ikea!

Restaurant still closed, while reopened everywhere else.

extreme waiting times at the cash register. eat cold. was better in the past.

Everything is kept very big. In principle, there are not many new products. Everything is always changed and presented differently. If you are looking for something special, you are wrong. The best idea ever are the KALLAX shelves.

A Monday at lunchtime ...
IKEA ...
Not too busy and I got everything I needed.
Approximately 10 minutes queuing at the box office.
Nice lady at the cash register.
Gladly again!

Ikea stop. If you're a fan of Ikea, everyone is good.

Once there and everything in it. Very good food and nice staff.

Large, clear, huge offer, still quiet, friendly and helpful!

Always completely crowded, eating was better. Quality too.

IKEA is always good, but as always, you can still optimize the shopping experience. But it is just being rebuilt again, I'm excited to see what comes. See you soon.