IKEA Deutschland GmbH & Co KG Reviews

Very bad service. We were sometimes ignored or simply kept being sent to another location. Everyone was annoyed and it took us 45 minutes to get what we wanted. Would have been possible in 5 minutes with the right information.
The hot dog stand was also a disaster. The lady apparently understood German poorly, in any case she simply threw the hot dogs away because she constantly made the wrong orders. Sorry to see so much food in the trash. We then took the wrongly assigned hot dogs because we couldn't watch it. Why 2 stars - the cashier was the only nice and helpful person.

Arrival and departure by your own traffic light system optimal, parking through several levels ideal and short distances. Attractive restaurant, nice helpful staff.

Large selection but difficult to find the right one

On a Saturday you do not need to go to this IKEA shelves partly with appropriate goods if we come again then only during the week!

What can one say, somehow always the same and very much of it. And unfortunately not found what I needed.

Here one could get the impression, at IKEA the business is running badly! Savings are made wherever possible, everything is rationalized, employees are replaced by "do it self cash". The Ikea Family Stand has been replaced by a machine that does not work. And the employees (a certain level) who should know about it are sick or on vacation. Everyone, really everyone has sent me to this said booth when I had to ask about this machine. No, they were not there. The machine did not print my IKEA card because it was empty. I applied for my IKEA card with an incredibly secure password, which I could not fully grasp. What for ?? Have I been for many years a Family Card, ne is no longer valid. What shoud that ?
Everywhere employees are running around who are no longer committed to doing their job. I have been a customer of IKEA for 30 years, but this one is dirty and run down.
Does IKEA need that? These austerity measures?
There, people run into this place, is there really so little around?

Great on a Monday morning, hardly something going on, no crowds. ..

A lot of interesting things for the interior design. Unfortunately, the labyrinth of paths for 'visitors' effectively combines finding specific items. The location of the store so far out of town does not make things easier, so small purchases will fall off.

Poor quality at expensive rate and do not try the so called food : miserable food.

The restaurant is always clean the food is of price and quantity ok. The furniture is good value for money. The staff is mostly very friendly. The hot dogs and the small food for the snack are excellent

An Ikea with the worst service compared to stores in other states. I experienced the best service in Koblenz. By contrast, this is absolutely bad in brunntal

Almost always crowded, stressed employees, otherwise standard Ikea

If you like IKEA io, otherwise on saturday the usual madness

Actually, I only need candles. You have to go through all departments to find the exit. Creative by Ikea to sell other things yet - but for customers who think quickly in and out full very bad.

i faced with some problems with service, as i wanted give back an item?? i had to wait longer than a hour. this happened during the weekday in the morning.

Rainy Saturday in October. It was going to be busy.

As always, you go for one thing and buy 20, but otherwise everything is fine. Daily, during school / office hours, there were few people

Always happy to be guest there, restaurant for kids is amazing

Typical IKEA big business. Toilets could be cleaner.

Ikea is worth mostly for young couples. And their creative furnitures are amazing.

Avoid at peak times! Then you will also find employees.

We had to go to IKEA on a Saturday for a variety of reasons. Not a good idea. Chaos in the restaurant and long waits at the cash register. The door on the elevator was open only by manual pressing. A shopping experience.

Great Ikea! Friendly and helpful staff, cozy restaurant with delicious cuisine and organized warehouse. I always enjoy being there.

Nice actions on Midsommar like Top tie or adult ball bath - it makes every year totally fun !!!!

Briefly informed! Friendly sales staff, 10: 00h in the morning

Walking distances are too far, exchanges become a waiting gate

Easy to get to from both Munich and Rosenheim. I managed to do a shop in 30 minutes got all the furniture I wanted no extras.

Friendly staff ... That's it but what you can say about the service. Had ordered goods to pick up. (9: 30-12: 00 collection date on a Saturday.) Goods were not finished in the period with the reason to high rush with the Vorbestellungen ?! Now I'm wondering what kind of job logistics is doing in the store. You can see that already days before what was ordered and that it is something more. If the logistics were once active knows that something is not working!
The one at the Ikea must be nice and good are already but 3 hours and the prospect of even longer waiting time.
Is in my opinion an imposition. Is not an isolated case ...
There are some people who also rented cars because of the appointment which they pay now for free.
Just sad the whole. And really annoying prefer to deliver!
I'm really disappointed.
Even if they tried hard I think not ok

On the picture it does not look like much but only the people who have a pre-order

Everyone knows Ikea in itself and does not have to be rated at this point. The market in particular offers the usual offer for the company with adequate infrastructure (scarce, but actually enough parking spaces) but it must be said that unlike Ikea in other cities it gets so extremely crowded in the week and especially on Saturday that a visit is not fun, a hiring at the service desk a torture.

Typical Ikea. Great prices, lots of options and just an epic adventure :) Take your time chill and dive in. Otherwise you will stress out be overwhelmed and hate it.

There are vertically furnished apartments in different sizes, living room, kitchen, bathroom, hallway, bedroom, depending on the sqm size with children's room, there is everything you need for a fully furnished apartment, even the smallest is thought of from toys to fully furnished children's room, in the restaurant there is a good selection of food and drinks,

The location is excellent, just near the high speed, parking spaces are sufficient, IKEA is a home shopping mall for all ages. There is always one for you, and every time you come to gain.

long waiting times when exchanging and picking up goods

Although there are many things that do not suit me personally, such as big snakes and co, but I like to go in here ... Come out with a purchase always and full

Always exciting and you always take something with you

You can always find something new, exciting - such. As this beautiful paper ceiling lamp in the form Rose ... a looker

Despite stress, friendly and what you expect from Ikea

Four e-charging stations are definitely not enough! All the desired products were almost available, but there was no vegetarian main course in the restaurant. The belt for returning the dishes was also blocked. However, staff in the meal expenses were very nice.

Is a typical Ikea, as you can find it everywhere. Everything is there and you always buy more than you want

Grottenschlechter customer service in customer service. No humanity on Saturday late afternoon. Mr. Sebastian B. prefers to argue with customers rather than service. The worst employee!

A typical Ikea .. Gates blocked at peak times, crowded restaurant and long queue at checkout. Everything as always and everywhere :-)

I was always more of a Ikea Eching fan, have been back for a long time and have to say, I will probably go to Brunnthal now. Simply nicer here!

I don't like this place, if only because of the forced running in loops. But there are helpful staff, maybe not enough, who actually like to help.

only 4 cash registers opened there should be reacted faster and more cash registers are opened! the same with exchange!

Visit to the restaurant:

Everyone at IKEA is always so nice and friendly, I thought. The board says "main course + rump steak" and I ask the cook whether the main course is the one with asparagus and potatoes. He says yes, but the steak takes 4 minutes, so in the meantime I'm supposed to get a salad from the counter, because that's part of it.
I wait forever and then see another guest get a plate of rump steak with chips. There is now another cook, whom I tell that I will wait more than 15 minutes for my steak. Instead of an apology, they say yes, then they have to be ready here. I stood exactly 1 meter in front of the output. Then he says, "But the salad has to be extra", I say "Your colleague said it was part of it, I should get it", he says "he thought maybe you wanted the steak with fries", "No" I say , "I asked about this particular dish, steak with asparagus and potatoes". He remains stubborn and says "yes, but look at the blackboard here ..", I say "if your colleague tells me that a salad goes with it, should I tell him, no, you have no idea?"

He ends with "well it's wrong, you would have seen it at the checkout at the latest, it works automatically".

I leave the salad and think to myself, just for having been forgotten and waiting for a long time you could have given me the salad (otherwise 99Ct) as an excuse, but it didn't even come with words.

Sorry, but customer-friendly is different.

Always nice to browse through and get something new

Super market nice people little going on just great

Great store of furniture and items to decorate the house!

IKEA is an event. Every day and for everyone. Everything was great and always 100%.