IKEA Deutschland GmbH & Co KG Reviews

Like every Ikae: super and cheap. You would have to wait a long time for the food and a lot of choice gabs in the restaurant

had on Saturday for 1 carton (TV bank) to the goods issue and there then 45min. waiting period

There is not much to say about IKEA ...
We are a business customer and buy for about 20,000 per year at IKEA - nevertheless, it was not necessary because of a wrongly brought in cash register to exchange a blanket in my original packaging (after 30min in the queue). In the past, one was very accommodating here - like almost everywhere and with all companies the empathy and the customer-friendliness are by now on the track ... unlovely !!
Perhaps it is also because it some customers have exaggerated .. here should be acted individually

Better than Eching, everything went very fast, only too few employees

Bad exchange conditions
I had ordered a kitchen with delivery. During assembly, it was noticed that the wrong parts were delivered. I wanted to exchange them for suitable ones. Since I no longer had a receipt, this was not possible and I was allowed to buy the parts again. Yes, I no longer had the note, but for a kitchen with delivery, the name, address, invoice and ordered products are still stored in the system. I would have expected more goodwill from Ikea because the delivery error was on their side.

Very disappointed

It is very sad to see how unfriendly most of the salespeople are to you, especially if you ask a few basic things about the possibility of combining the PAX cabinet because there are several variants that you can choose and these are not immediately clear, we find it very cheeky that we are not given a correct answer to our question but rather very arogant that reflects what has been instilled in you and not what you should actually know.

That being said, it is simply unbelievable how the salesperson dealt with us when we asked if she could explain briefly how this works with the program on the PC, but city of which we get the answer, Lord God, I will never finish it just throw my other work into the room and then get annoyed like taking waste to the PC and tell us totally annoyed how the software works ...

Sad. :-(

Very large selection for the Advents and Weihnachtszeit and much more! Really I did not come out amazed. THANK YOU BEAUTIFUL

Nice decoration, I buy my candles there, inexpensive

Unfortunately, it comes here always bad to long waiting times at the goods delivery and complaint. But otherwise a great Ikea with plenty of parking.

Everything ok, except the kitchen / gastro. There are 7 people there, two work the other do nothing. There are very long waiting times. With 10 people in the queue, we waited almost 35 minutes. Not to be accepted!

Good accessibility by car, with public transport rather difficult. Large parking lot or parking garage available. Selection and assortment Ikea-typical: everything is great. Restaurant available, both for a snack, as well as for lunch or for coffee quite a detour worth. Staff friendly and helpful, as you would expect from Ikea.

It's great! Great choices, huge amount of stock and always get the newest things! Also everything is so clean!

I read the feedback and drove it anyway. Unfortunately, I have to confirm the negative comments. The kitchen department is chaotic, the forewoman was nice and tried to accommodate all customers and to delegate their unmotivated arrogant colleagues. For that I wanted to spend about 6000 euros have got in 2 hours (6 hours in total in Ikea) no support. I had not arranged an appointment but expect a store like Ikea to act better than our officials. I buy my kitchen somewhere else.

we had an awesome time. food wad ok. it is too long so at some point u just wanna go out there. but for a moving and a saturday, it is totally recommendable...

Would always love to buy from Ikea when I have to go there. Good quality and affordable.

For the long wait until you come in. As long as Corona time is, I will not visit the furniture store.

They drive me crazy with your warehouse and all the junk, never dismantling a box from Ikea and then back together ... that costs ... nerves ...

Extremely long wait times for customer service, only 2 switches open for a lot of people

The Ikea is clean and basically like all IKEAs. It's a shame, however, that the shopping service (which costs 15 euros) collects the stuff, but it doesn't get it to the car. I had booked the service extra because I'm on crutches at the moment. Too bad that is not said before. Otherwise IKEA usual a cool shop.

Too long waiting times and paths, processes inconvenient, staff friendly, but overwhelmed

An Ikea of the better kind, always a parking lot free, quite generous from the place in the furniture exhibition.

Visit with lots of time in hand and explore in full all products

We were looking for a closet today. What we were offered already suits us. The soft night goods were more than enough. Who is looking will find.

Very long waiting times at the cash register. I just wanted to shop quickly and actually expected that I am a customer and not a supplicant.

IKEA stop. Here is everything you get for money and for kiddies always a highlight in the children's department.

Was there in the restaurant, the steak lukewarm just like the fries. I know that from Ikea but anders.In Kamen worlds better.

Normal IKEA with all the furniture and food offerings. Normally packed with people. So you should try come at unusual times if you don't like lots of people around you

Poor Organization in the Makerad Collection Everyone has packed his shopping cart.
No overseers to enforce the advertised rule (one product per person)

Oh, rate Ikea? I always wonder what people think about Ikea? Bad products, cheaply produced somewhere and sold off costly, moreover, Ikea hardly pays taxes in Germany ...

It's hugh normal Ikea.
It's a typical IKEA. Cheap food and the whole sortiment. Nothing good or bad.
A lot of parking spaces.

I am always so disappointed with the lousy quality of Ikea products! Often the bad awakening comes at home when you have already unpacked the stuff and set it up. Unfortunately, I let the cheap prices entice me every few years, only to angrily scold "never again Ikea" afterwards. Like today. I just disposed of two newly bought decorative pillow inlets because they just stank of bird poop. Sure, they also only cost 4, so you have to get the misery of the plucked ducks or chickens rubbed under your nose.
Incidentally, I cannot rate this product on the Ikea website, otherwise I would have done so and would not have burdened Google with this slightly emotional review. Since you can only rate goods ordered online, the turnaround now follows. Well. Ordering is also not fun, as it often happens that products are added to the shopping cart as available and they are still not available. Or can only be delivered in many many weeks at expensive shipping costs. Ikea absolutely wants you to come and visit her in person. Maybe that just happens to me. Subjective experience. But if you still know this frustration and are unsure whether you should try again or not: don't do it, don't go to Ikea again. It just doesn't get better and there are alternatives.

Probably the biggest Ikea in Munich with a great offer and a very delicious restaurant.

From cheap for young people to upscale and expensive. There is something for everyone! Super

There is everything you need. Everything in there for once.

An Ikea like everyone else. Only the staff was not very helpful today (where does it stand ... -> you have to look for it yourself ...) And that on a weekday morning ...

Actually everything was so great, then we wanted to enjoy a hot dog and a soft ice cream. The older, dark-haired woman at the cash register told me that there is no ice left, but gave the gentleman behind me two ice cream cones, because they are friends of the other saleswoman. Are you crazy???? After we spoke to them again, we were just super cheeky rejected in the motto: if the friends are all possible, but all other customers are their S ***** do not care. Do not go !!!!!

Be ready to spend the whole day there. Even if you plan to buy one item. lines to pay are endless.

Everything for the home, you can be inspired, especially cool ideas for arranging small apartments.

Nice furniture, good prices and especially nice small items and decoration

Even if you do not want to buy anything, there is always something in the shopping cart ....

Friendly, good selection, restaurant with lots of different seating, food standard normal, at the checkout if you are unlucky you wait forever. Parking spaces easily accessible and abundant. Staff was friendly and accommodating, we would love to come back.

Good selection of furniture. Good friendly advice if you need it. But quality is not cheap here either

I like this IKEA better than the one in Eching. He is newer and I think bigger too.

Even with COVID-19 everything went smooth and fast.

Always worth a visit. You can always find something and the staff is very friendly

Regular IKEA. No easy ways to get to by public transport, so better use car.

Good place locally good food is not good and quality

The sauce quality of the meatballs has improved considerably, the salad was a bit bland, at the self-service station I was looking for carbonated drinks in vain, the cashier asked me with unfriendly tone on the salad on the scales to ask (in other Ikea stores, the staff weighs Salads themselves).

All in all, I was satisfied with the visit and would visit Ikea Munich again.

Where you in every normal IKEA his Elvarli pecks in the camp itself and then it is done, you have here only to the department with appropriate queue (because you can only order a maximum of 3 items in the warehouse) and then wait again at the goods issue. If only I had done Click & Collect. The extra cost is cheaper than the long queuing.

Everyone knows Ikea. You should avoid holidays and Saturdays ;-)
You have a great selection that everyone will find.
The restaurant invites you to linger and you can have a good breakfast.
After the checkout comes the shop where you can buy the famous hot dogs.
I think the best thing is that it can now buy some vegan food
I am looking forward to the vegan hot dog to come

Juice shop! I ordered a bed online and an important part is missing which is why I cannot build the bed. You won't get an answer via email until days later, if you call you are on hold for 20 minutes and still don't get anyone on the phone. Then got an answer I can get the missing parts here in the shop. I'm in the store and they said I should buy the bed again and then look for the missing parts and then get the money back. However, since I have no money and to buy this bed again, there is nothing I can do except send the parts to me at some point.
49 euros shipping costs paid and may beg my missing parts afterwards.
Class! Never again

Experience report kitchen:

I wanted to buy a kitchen in Ikea on May 11, 2020. When I arrived in the kitchen department around 2 p.m., I was informed that the waiting time would be about 2.5 hours.

After a maximum of 1 hour we were already there and were allowed to plan the kitchen with the help of an employee. This process was completed after about 2 hours. A delivery date was agreed 4 weeks later. This should be feasible even though we have 3 custom work stations. I was skeptical if everything worked.

The date was confirmed 3 days before delivery.
One day before delivery, the time window for the delivery was restricted from 2 p.m. to 9 p.m. to 2:10 p.m. to 5:10 p.m.
On the day of delivery, I was called by the shipping company 1.5 hours before delivery.
Delivery took place at 3 p.m.

And I have to say I'm thrilled:
1. Delivery came on time
2. Delivery was completely complete with over 120 packages
3. Drivers were polite and helpful
4. No package damaged
5. Worktops were delivered with special corner impact protection.

I can definitely only find good words.