Very bad organization in service and return. Too little staff resulting in a waiting time of 1 hour. Since I would have expected more from a company for which customer satisfaction is so important ..
Nice staff great selection
But the telephone assistant is DISASTER
I just got through the 15th attempt
I would like to see an improvement in telecommunications
I bought good, but I had the feeling that all Munich is clear in the Brunnthal
No dogs allowed !? Well, others also have nice furniture. Alternatively found the XxxLutz who did not deny entry.
Long waiting times. But self service checkouts are top
Everything was ok, that day (Monday) was not that crowded.
Ikea as always! - but very fast cash registers and goods issue!
It's ok ... there is something for everyone .... the prices are ok ..... but my dear ones, it's too crowded
Don't go during the weekend, ikea should build a new one in Munich, too overcrowded
Not quite as terribly crowded (Saturday!) Like other branches, but quite a wait
In spite of the mouth-nose masks, my family and I were forbidden to enter, just because the super important clown at the door, who now has something to say, doesn't know the regulations of the Bavarian state government.
If you're spending money on bouncers, at least tell them what's allowed and what's not
You have to drive far, if you do not have a car it is very difficult
Great looking furnitures.... great prices... very useful and innovative design.. furnitures with great space utility... you can find solutions to all your furniture problems at Ikea
Coming from North America, we're used to seeing massive homes and oversized luxuries in general. Ikea is just as North America does it. The only differences are: they have more food options; there was an ikea band; and they were serving mimosas with small raffle games one weekend. It's still just as busy on a rainy day and some products from the showrooms are still tough to find for purchasing.
So right at the beginning I want to say that I am an IKEA fan. The exhibition and ideas are just great, the prices too. When returning and exchanging, SOME things have to be changed! I would expect that you will be notified via SMS when one's turn (for example if the customer with the number, two places ahead of me on the series). Why can't you just pull out a cell phone number. to capture? Instead, it is rum hours, sometime unnerved what the poor people get to feel. Stupid! Otherwise IKEA is so progressive ?! I can only hope that my opinion ALSO is read by the customer to improve :-)
For all! Also I have come with my dog (3kg) and they have not let me in. Ikea no longer exists!
Large and modern - you can usually find everything you need. Better avoid on Saturday :)
You have to know what you want, otherwise you are lost in this business. You are wrong about the shop. Otherwise, the price is ok.
The customer service is not reachable by phone, after 25 minutes waiting none answered and the same 2 songs are playing all the time ... How can you be reached ????
Very friendly service. No matter which employee we asked, there was always a friendly and helpful answer. Exchange of goods was completely problem-free. Only the waiting time at the cash register and at the return area leads to a point deduction, because free cash registers could still have been opened.
Typical Ikea. Everything as known. Nice actions and the best. Hot Dogs @ best
Saturdays almost overflowing. Kitchen completely overloaded with only two cashiers occupied by trainees. Bundesliga corner, free salad and other goodies canceled without replacement.
Typical Ikea. First 2km through the shop to buy two missing strips.
Huge parking lot, huge store, easy to get lost in this maze. You can buy anything you could possibly need for an average household at Ikea, the only thing that irritates me is outdated descriptions for stocked items which makes it impossible to find them without help from an employee.
Always on the fence about this one. Yeah, it's an Ikea. You get what you expect. And it can be a daunting experience to whitnes your kids wanting everything they have. But it's entertaining and you find what you expect and they have plenty of parking spots. But, please, don't go there on a Saturday.
Great furniture great but it takes a long time to find a consultant in the store or at one of the points off. I say just wait 1 hour for a reorder Ikea messed up.
There was also trouble with the kitchen. The suppliers were unfriendly but the construction service suoer fast and friendly.
Despite Saturday and accordingly much rush efficient and fast through the box office.
I love IKEA. Did not get what I wanted this time. Did I get somewhere else. Not even my beloved steamed noodle for lunch. I'd like to come back
Good selection, fast checkout, friendly and helpful staff
A big Ikea stop. But very clear and always friendly.
The large store has almost everything for home and garden furniture and decoration. It is crowded on weekends.
Man always finds the right thing to recommend for every household as an outfitter
I find this IKEA more organized as the other in Eching. Be patient between holidays, there is a chaos from people.
Easy to reach from the south of Munich and as with every Ikea sufficient parking spaces (also with covered parking deck) and modern facilities.
The paths, stairs and escalators in the shop are very impractical. You often have to go detours.
Overall, I do not like Ikea as much as I used to, and on average, prices are not what they used to be.
For me the better and a little bigger Ikea in Munich but that does not mean that the original Ikea in Eching is bad. It should only be avoided in general on window days, weekends and during the holidays to shop there otherwise it is partly very, very crowded.
Large, nicely decorated IKEA
P.S. The hot dogs are available with cucumbers.
There is complete chaos in the exchange!
Waiting times of several hours, nervous reactions if you inquire about the remaining waiting time. Then only two cash registers are open at the exchange counter. One would like to be a little more flexible in responding to the current customer volume.
We bought new bedroom cabinets there and were well advised. You can plan everything on the PC, but the program is not necessarily self-explanatory. A very friendly saleswoman helped us with it.
As always, just wanted to look but it didn't stay there ... great
IKEA, how you know it and what you value it for! Endless parking spaces - also covered! 2 IKEAs in the Munich Outback - we only go to Brunntal!
Extremely full despite Corona and then not all registers open. The queue only moved every 20 minutes, as the staff seem to be overwhelmed with operating the cash registers.
Suuuuuper great Ikea store. Sow friendly staff in the bistro, at the service counter, at the ticket counter and on the hot dog sale.
My friend has planned her kitchen here and is very excited about the service !!! It came to measure who in the branch itself was then quietly and competently advised. The only thing that went wrong was the installation the gentlemen have cut the plate wrong and did not look at the plan properly so then two wall cabinets were left. In itself, it also fit because they could be brought back
Great as always, only more and more fashion furniture is sold instead of practically
Good food, climate control was set to a nice temperature, too. Very enjoyable
Very good organization, a bit confusing parking garage ...
Very nice staff ....
Busy, otherwise super tidy and parking is never a problem
