HYATT REGENCY NEW ORLEANS

HYATT REGENCY NEW ORLEANS Review

Reviews 3402
4.4
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R
4 years ago

Every year my company puts us up in this hotel and...

Every year my company puts us up in this hotel and it never disappoints. The staff is very professional and hospitable and the amenities are quite impressive. There's just about something for everybody within the hotel, the place is huge with multiple restaurants and bars. I love their breakfast and lunch buffet, a bit more upscale than you would find and most other hotels. The fact that this place is within a short walking distance from the Smoothie King Center and the Superdome, makes this place an absolute must stay while in New Orleans.

C
4 years ago

This is a huge convention Hotel, every possible fo...

This is a huge convention Hotel, every possible food and drink you can imagine except at the low end. Nothing here is reasonable or cheap.

Then again this isn't for us common Folk.

Even their pre-made Sushi is actually very good.

T
4 years ago

Newly renovated and up to date hotel with all the ...

Newly renovated and up to date hotel with all the anementies you can imagine. Hotel is right in the middle of downtown New Orleans near the Superdome. Lobby, restaurant selections, fitness room, and bars are all well above average.

E
4 years ago

Beautiful building. Impressive decor in the lobby....

Beautiful building. Impressive decor in the lobby. The room sucked though. Tiny and stunk like someone exploded the perfume section of Dillard's in there. The air conditioning was very hit or miss as well. I've done much better at cheaper and won't go back here unless I have to.

E
4 years ago

Good

A
4 years ago

Great hotel, drinks at the bar were priced well an...

Great hotel, drinks at the bar were priced well and were very good. Had a great selection of beer and whiskey as well as mixed drinks. They allowed us to smoke our cigars outside which was a plus. The room was clean and comfortable and the AC worked very well. Definitely would stay again.

M
4 years ago

I went to this hotel to meet my sister for a conve...

I went to this hotel to meet my sister for a convention. it was a Mardi Gras theme . I can see where they have done a lot of updates to this hotel. As you can see from the pictures the hotel is pretty standard for a Hyatt.

M
4 years ago

The staff is friendly and very accommodating. Alth...

The staff is friendly and very accommodating. Although my first two stays included serious issues, the management went above and beyond to ensure my next stay was excellent. Rooms are impeccably clean, the restaurants are excellent, and the hotel is with walking distance to the French Quarter. Will stay again.

r
4 years ago

I called twice a week in advance to warn them that...

I called twice a week in advance to warn them that I would check in very late; they still gave my room with a view away. The customer service agent at check in was rude and not helpful. The toilet seat was broken, thanks the air conditioning was poor, especially in the middle of the night. The shampoo and conditioner made my hair feel like straw.

R
4 years ago

Good location but I have stayed at Motel 6 locatio...

Good location but I have stayed at Motel 6 locations with better and faster service. I ate at one of the restaurants and it took 15 minutes to get a glass of water. I went to the pool area on the 5th floor and there was no bartender for over 20 minutes. Housekeeping took tickets to an event from my room while cleaning and I waited almost an hour for "security" to respond before having to leave for an engagement. Definitely not what I expected for $300+ a night.

w
4 years ago

Very nice place so much going on under one roof, v...

Very nice place so much going on under one roof, very clean was in town for the slugfest.. Staff friendly and attentive would definitely go back only complaint not good ventilation in the rooms....

V
4 years ago

Stayed here for a conference I was attending. Beau...

Stayed here for a conference I was attending. Beautiful hotel. Almost 1,200 rooms! I usually check the bed/sheets when I arrive into the room and I didn't this time. Didn't check until I was ready to go to bed. Small area on the sheet was covered by what looked like mold. I called and was told someone would be up immediately. After 20 min I called and told the person no one had showed. She apologized and said someone would be up. After another 10-15 min I called and told her to forget it as I was tired and going to sleep. We left the room the next morning to go to a session and when we came back the bed had been made, but no one changed the sheets. I called and she said someone would be up. As we were coming out a lady was there and I showed her the sheet. It was changed by the time we came back to the room. I did receive a call from the manager of housekeeping and he apologized and offered "turn down" service for that evening which included water, chocolate and ice bucket. I put the water in the fridge and it was gone the next time someone came in to clean the room. I didn't bother to call. The places to eat were expensive. They had bottled water in the fridge when we arrived, but since we weren't in the "elite club", they charged $4 for each one. Needless to say the full bottles were sitting in the fridge when we left. Water, a necessity of life, was not offered. No drinking fountain and no water where the ice machine was located.

V
4 years ago

Beautiful hotel about a mile away from the French ...

Beautiful hotel about a mile away from the French Quarter, French Market, and Insectarium. Stayed in a room with double queens beds. Rooms were clean and the staff was friendly. We would highly recommend it. The building itself is very well designed. Also close to the sports arenas.

M
4 years ago

Mediocre Hotel, highly priced, even executive room...

Mediocre Hotel, highly priced, even executive rooms were too small. They are just taking advantage of the conferences attendees. Staff was friendly and knowledgeable. Paying 400US for a night and 25US for an omelette and charging for wifi is ridiculous.

E
4 years ago

Great location able to walk to different stores an...

Great location able to walk to different stores and restaurants. Customer service was great. The wings I had at the bar were good. We did have to send the first order back they were too hot to get more than one. The waiter was very polite and understood and came back with another order. I had a view of the street as well as the water. The room was clean and as far as I can remember the bed was extremely comfortable. On my next trip that I haven't planned yet lol I would definitely stay here again.

HYATT REGENCY NEW ORLEANS

HYATT REGENCY NEW ORLEANS

4.4