Hyatt Regency Hotel St. Louis Reviews

Noisy dog in the next room. Great view from my window though.

The rooms are a little small, but high quality. There was a gas leak during our stay causing an evacuation, but the front desk staff was quick to offer to comp the night.

Beautiful venue to have a wedding at. From the minute you walk in it is fancy.

Excellent location, right by the Arch. Parking can be a hassle but we parked at the Mansion House for $18 overnight (I believe on site parking is available but valet only). Check in was quick. View can be a hit or miss. If you are lucky, you will have the view of the Arch.

Lots of attractions nearby including the Old Courthouse and the Sculpture Park. The Busch stadium is also less than 15 minute walk.

Beds were unfortunately smaller than average. In the double bed room, two people barely fit on the bed.

Friendly staff, great location and they allowed late check-out. I was in town for a Blues game.

Room was clean, comfortable and smelled lovely.

Very nice and spacious room. Close to many things to include the arch and cardinal stadium. Attentive staff and very friendly bell hops. Parking garage was interesting and a bit hectic at times but not overly horrible.

We had an excellent time we got moved up from a regular room to a junior suite and it was beautiful beautiful view of downtown St Louis

Beautiful location and fancy atmosphere. Good place to casually watch a game, too!

We had an amazing stay while in St Louis. Room was nice the gym was amazing. Kate in management was as kind as could be and a hard working lady. We'll be back.

I consider it Mid-Ritz, great views from the East and South windows.

The staff was incredibly friendly, the room was clean and well maintained.

Awesome hotel. Very accommodating and friendly staff. The room was a little small, but it wasn't too bad. I will definitely recommend this hotel to my business associates and colleagues..

Nice hotel!! Parking was a pain but recommend the stay. We had awesome view of the arch!!

Very professional staff. Nice clean accommodations.

Good view of the arch. Decent food in the area. Staff is kind and curteous. Rooms are OK. Mine in particular had a poorly designed bathroom where taking a shower would completely flood the bathroom well into the next day.

Shades don t close all the way very bright even at night !!!

On cups in the bath room
$4 for small cheep Bad tasting water
Parking garage that does fit full-size SUVs

Beds that are harder than the floor

Pillows that smell bad

About 3 minutes walk from Gateway National Park.
It was raining so I was saved.
It's great to see the Gateway and the western city beyond it from the room.
There is also Starbucks in the hotel, which is convenient.
There is an additional charge for parking, but it was helpful to be able to park while exploring the national park after check-out.
The coffee in the room is okay.
Hygiene management is also a safe level.
Recommended for all Japanese.

Reservation was not recognized by restaurant disappointingly

This is the most beautiful hotel downtown. Everyone is very friendly and the atmosphere is so peaceful.

What requested a crib 4 times before we got one. We finally got one past our daughter's bedtime. She was mad. I was mad. It was not a pretty night

Visited the hotel for an event. The experience was nice, but the food was lacking

Clean room and view of the arch. But really no public parking near by available

Rooms are nice and the service was great. I'm here for a conference, but if I ever come back to St Louis I'll probably be staying here again.

I booked through priceline and was more than satisfied with the hotel. I have stayed in several Hyatts and this was by far my favorite. Room 1479 has the best view of the Arch and the corner room was not too big nor not too small it was perfect. Only thing the room was missing was a bath tub. But the shower was heavenly non the less. I would highly recommend this to anyone visiting St. Louis.

We really enjoyed our stay here. The staff were friendly and attentive to our needs.

This was an amazing stay! We had a BEAUTIFUL room and a very nice walk in closet and bathroom. Great view as well! It's was super clean and the staff was friendly. The gift shop was convenient. My only complaint is that as much as we spent on out room I feel breakfast should have been free.

We used our Hyatt Member points for a free room on 7/28/18 as I was not willing to pay $398 for a room.

The hotel room is decent and the location is perfect for St. Louis. The service was not that accommodating and the room had a hole in the wallpaper which exposed a hole in the wall. I called customer service and they informed us they were full and could not give us another room.

Also, we asked the guest services desk for assistance for an issue in the gym. He told us to go to the gym and use the phone in there to call for our issue. We went to the gym and it is an emergency phone only with signs saying security will come if you call on this phone. We went back to the front desk and another worker came with us back to the gym and informed us that she would take care of the issue and that never happened.

You can tell the hotel has been half-renovated but it is not worth $300-$400/night. I will be going back to the Ritz-Carlton.

Very nice hotel with amazing location across the street from the arch and down the street from Cardinals stadium and many other points of interest. Staff took great care of us, even with a giant Herbal Life convention going on, they still made time for us.

Very nice stay. The staff was friendly, pleasant and professional. The downtown location was amazing. My view of the Arch couldn't be better. Decent selection of restaurants around the hotel area. The bar in the hotel was great and even enjoyed a couple games of pool while enjoying our drinks. Bartenders were friendly and attentive.

Pet friendly but the booking doesn t mention you pay an extra 100$ for a pet to stay for ONE night. Not a deposit. Just 100$ cash.

Thanks a lot.

Very nice hotel. Mild road noise. Beautiful view of the Arch and river. Very clean.

Very nice hotel. We had a nice view of the arch. Great location and easy to find.

Love it! Even though I booked through hotwire, I was treated as if I were staying on the 18th floor! Lol....Check in went smooth even though Apple was being trained, and Vince and Katie are AWESOME too!!!! Would recommend all of my friends and family to stay at the Hyatt downtown at the arch!!! Thank you!

Beautiful venue, great location! Parking garage was full, but told us of one right down the street.

I can stay at the Best Western and get a bottle of water and continental breakfast for free. Here though? You have to be a Hyatt world member......

Great experience at the Hyatt! Nice, clean rooms with a modern style made for some great relaxation. Just a block away from the Arch and two blocks from the baseball stadium there was plenty to do! The staff was extremely friendly and were kind enough to give me a room upgrade as it was my birthday!

Nothing really wrong, except housekeeping skipped my room today and the rooms seem small.

We are from a small town first thing the place is very nice the staff is very helpful are room was nice with a arch view from the 14th floor only problem we had was no heat but was fixed ASAP but as a Christian we look over at a room there were people necked and rubbing all over the windows thay seen us and didn't stop so we will not stay here again

Amazing stay. Delicious restaurants. Right next to the Arch and the Cardinals stadium. The rest of downtown is really delapidated.

Hi, this is Aso Ali. The only encounter I have so far was a job interview. Last week I applied for a job position in this hotel in Saint Louis MO and I just had moved to Atlanta GA. They called me for job interview and I enthusiastically accepted and turned down another job for it in my new place. I hurriedly drove to Saint Louis and in the process I decided to settle down in the city (it was a mistake in retrospect of course). So I went to interview few days ago with a representative his name Kyle (?). After half an hour or so of A&Q it turned out that he did not have authority to hire so this time would only be the first part of the interview waiting for the higher boss, Bernays (?) to come back to do me the second and ultimate interview. Tow days later I went back for the completion of the job interview. I arrived half an hour earlier, my way to attend my work or any appointment I have. I was called in. We sat down and went through another interview. The end of the interview which would be Mr. Bernays's word was very dramatic that only can be seen in prank performances: the job did not exist. What??? Mr. Bernays's with his Slavic-like accent told me "our team is full... ready for the summer...". Yes, I had been through two days of interview for a job that he tells me it does not exist. I never saw or heard such a story on job interview and challenge anybody to come up with another one like it. Was it his way to say you are not qualified for the basic job? Or what? I does not matter anymore. But one thing for sure I will continue to speak up and write when I see sort of behaviors that don't line with acceptable codes of moral and social conducts.

Great stay. Walking distance to to the Arch and baseball/ hockey stadium. Also great location for restaurants

Major disappointment. Room was not well cleaned upon arrival. Had to request new coffee set because the one in the room was wet and nasty. Hair dryer quit working on the first try and needed to be replaced. There was gum on the floor that got on our socks. Hair in the bathroom upon arrival. This was in an upgrade room with an arch view, by the way. In addition to the extra fee for the view (which was very cool), they also charge $3 for a small bottle of water of the exact kind which we had literally bought for $.89 at the gas station on the trip in. I was unaware upon booking that we would also have to pay an extra $30 per night to park. Maybe that was my fault for not reading carefully enough, but it was disappointing after spending so much for the room. We also paid extra in the room price for breakfast, but still had to pay full price for our third guest (all in one room). And yes, the breakfast buffet is mediocre and not at all worth $20. Overall, it was an expensive lesson in the World of Hyatt. The only saving graces were the friendly staff and view of the arch. Next time we come we ll stay at a budget friendly option, most of which provide basics like parking and standard buffets without making you feel like you re being nickeled and dimed.