Hyatt Regency Hotel St. Louis Reviews

Staff was friendly. They had the two pack and plays we requested set up for us before we got in our room. Also the view is really great of the arch. Our twins loved running around their outdoor viewing floor of the arch. Rooms are clean and quiet. Staff responsive to front desk requests.

Large spacious room although no glass shower as shown on the website we booked and when we upgraded to the hospitality accommodation they tried to put us in a small room room and still charged the same. The large room had a tiny bathroom but nice fixtures and showerhead. Old building with slow flushing toilets and not bolted down at the breakfast area. Dried out stale horderves mostly untouched, but a good serve yourself breakfast. Comfortable bed, but short sheeted quilt between sheets stoping below your chest. Overall a comfortable stay, but not even near an embassy suites stay if you can find one newly remodeled especially. Would not stay here again.

Hyatt Regency St. Louis at The Arch flies the most beautiful, clean, American flag everyday from the top of the building. It is a lovely sight. Thanks Hyatt St. louis for loving America.

Here for a conference. Great place! Nice room. Nice view. Great food. Love it.

The room was spacious and comfortable. Easy access to great attractions downtown. Service was excellent.

Awesome views and the brew house is really a cool bar!

I have stayed in a lot of hotels in my life - from the worse of the worse to the old Fontainebleau Hilton in Miami Beach. My wife and I needed a hotel near the Gateway Arch on vacation during a Christmas vacation. I could not ask for a better place to stay. Price was very inexpensive based on location. The service was excellent to say the least. Ashley at the morning buffet was uplifting and wonderful. The stay was so great, we stayed another day! Excellent service all the way around. Helpful and courteous.

Wi-fi was free and parking was free!

I loved my time at the Hyatt. The setup for the event was fantastic. I couldn't ask for a better experience.

Drove from Chicago and Andrea Bruemmer the concierge was great she made our stay wonderful!

Great arch and river views. The room is awesome. What you would expect from a Hyatt.

You're paying for the location and the wow factor. The room and bathroom are small, had some amentaties (bathroom fan and TV) and cleanliness issues. You're right next to the arch, within walking distance of bars/shops/food downtown, which was incredibly nice, but the room itself was nothing special.

Nice staff and rooms. Conference went on well without technical problems

It was extremely clean, the employees were extremely nice, and the breakfast was very yummy. We were so pleased with how cheap it was, and the wonderful quality. 5 stars all the way!

Everything was great we stayed for our wedding and the staff was super helpful and willing to help with anything we needed while getting ready.

The Hyatt Regency at the Arch is a friendly hotel well suited to a weekend getaway or a large scale event. Multiple eating establishments on site offer plenty of options for dining. The rooms are spacious and if you are lucky you'll get a view of the Arch. While at the hotel, we met several staff members who were courteous and friendly. I'll be staying there again when I visit St. Louis next time.

The staff has been very helpful during our stay. The mobile check in was very convenient and the rooms were very nice. Beds are great and look forward to coming and staying again.

It was great, wasn't there long, but good service, and clean room.

Experience would have been 5 star but I had to call the front desk to request serving of the A/C. It was fixed in less than an hour. The view from my room was great, even at night! Great location!

Nice hotel. I expected that a 4 Star hotel would do a better job making our room.

Staff were very friendly and responsive. Conference food was mediocre.

Everything was great, except, as others have mentioned, the parking is $36/night.

Excellent facility with superb staff and a beautiful view.

Wine glasses right outside my door as I was entering. Nothing stocked! Only thing about the room that was correct was the bed linen was fresh..

People were super friendly. Rooms were modern, location was perfect

Beautiful room. Chose to pay more for an arch view king room, and the room was work every cent. Onto he other hand, housekeeping had left extremely odorous food from a past guest in the refrigerator, and there was shaving razor trash still in the shower. We had an extremely late checkin, and we had called ahead to inform of late checkin, so there was no logical reason for the unclean room. By the time we noticed these things, it was about 2 am, and we were exhausted, so we mentioned it at checkout. Also, parking was extremely expensive. 40 for valet, 30 for self park? Insane! All in all, great stay, and would stay again, but definitely will be renting a car; 1/3 of the cost being for parking is obscene.

Great hotel in terms of cleanliness, comfort, location, and amenities. However, the garage is ALWAYS full, so you'll need to park next door. Also, the TV remote was missing, but they brought up a replacement fairly quickly.

I've stayed at this location 5 times over the last 3 years. Each time its the same. The staff is not overly friendly but not rude. Check in is always fast. They have had no issues with early check in's or late check outs. Valet is a little over priced for a city the size of St. Louis. 37 bucks is a bit much. The rooms are clean and priced well. BELIEVE ME, there are way worse places with similar star levels. Stay at the Hyatt and avoid drama. AVOID The Crowne Plaza and the Westin.

The location was good however the room was a little small for a king sized bed

Fancy hotel. Parking is cheaper at Manor house if you don't need to come in and out.

My stay here was one of my worst hotel experiences. In fact, it reminded why I don't like staying in hotels. The room was incredibly dirty. We had an extra bed, so we decided to move one of them so that we could be closer as a family, big mistake. Underneath the bed was beyond a little dusty, the amount of dust piled up under the bed was embarrassing. My daughter tried to grab some old kid toy. We moved the bed back because we felt it was too late to change room and we were tired. Please check under your bed if you are staying here.

Room was really nice and clean. We were here for a wedding and the event setup was also really professional. Additionally they let us do late check-out which was very convenient

Fabulous hotel. Easy access off I70. Magnificent view of the Arch and plenty to do within walking distance. Staff is helpful and professional. Highly recommend.

has the best view of the Arch from a few rooms . Good clean place and well maintained.

We went to Roboprom held by FRC team 399. It was an absolutely fantastic time, and would be more than happy to go again next time world championships happens.

The individual bottled water is $4 but that same brand at Wal-Mart is $5 for a 32 pack of water How exactly does that work?

We had a pretty good view of the arch. Room was spacious and we got a nice pullout bed when we asked for one. One thing bad was the shower didn't drain well at all...

Best place to stay in st. Louis. The entire staff was extremely nice.

Went to Ruth's Chris Steak House. Was delicious. Staff was excellent. Food was priced as expected for the quality. Will go again

Great staff. Lauren was friendly and gave us recommendations on places to visit. Room was really clean and nice.

This is a great hotel but there is no swimming pool!

Room was spacious. They get you on parking though! $30 to park in their garage over night, I wish I would have known that prior to booking.

Great amenities great restaurants convenient to all the sites of St.Louis

Beds are very comfortable. Rooms are clean and modern. Staff is helpful.

the hotel itself is nice and clean but the service is not up to speed.

Room is small but has window facing arch. Nice customer service and place is clean and tidy. No breakfast cuz if covid but Starbucks is open.

The event space was wonderful. Wonderful hospitality.

Great room overlooking the arch and the river. Couldn't have asked for a better stay.

Came from central Illinois for the day, and evening.. visited the arch, and did a riverboat ride! absolutely loved the place! Plenty of room, and worth the price! Nice staff, good people. Will be back

Strategic location. Only steps away from the Arch. Downtown St. Louis Missouri USA.

Great location, wonderful staff, and clean and tidy rooms. Bit steep on the valet parking though, but plenty of parking garages close by.

I really like staying at the Hyatt. This is our second visit there. I enjoy going to the gym and walking and enjoying all the entertainment around.

They charge you $50 extra per day as "insurance". When I booked on the phone and checked in, they didn't mention it either time. Was a shocker seeing my bill $100 more than it was supposed to be. It gets refunded but for less fortunate people I could see it being an issue with bank overdrafts, and still annoying for me thinking they messed up the payment and having to call and ask about it. Definitely should be explained prior to payment.

Had a great stay last night..but the only thing I didn't li ke was that when we took a shower the tub filled with water a little and didn't drain until u turned the shower off

Great location! Nice clean rooms and friendly staff. Within walking distance of the Arch. 10/10 would stay again

Stopped here for quick drink after viewing the arch!

Be prepared to take an oath of silence like a catholic nun. We got back to our room and literally couldn t have a normal conversation without the neighbors calling downstairs. They knock and tell us to keep it down but I explained we weren t being loud, we are simply talking amongst ourselves. No tv on, weren t yelling, etc

The morning of our neighbors that called on us woke up at 5 am and talked on the phone for an hour on speaker phone, went in and out of the door a dozen times which was louder than anything else.

9am rolls around while we are sleeping, room service knocks on our door. Check out isn t till 11am so please don t knock on my door until then because now I m awake and can t go back to sleep.