Hyatt Regency Greenwich Reviews

Really nice hotel, huge open space layout. Nice pool for kids, also has a decent hot tub. Very relaxing, 30 minutes from NYC

Nice place to visit. Food was great! Would go there again.

A beautiful hotel. An expansive lobby with natural light, an array of foliage and foundations, and dining. The fitness center is larger than most, and the pool is indoors. The location is okay -- near basic conveniences, but nothing outstanding. It's a great place to go for conferences.

Dog friendly, clean. The parking is via ticket and it says it costs $12 a day, BUT if you go ask at the front desk you can get the fee waived (I needed a new ticket to do that).

King size bed. Classic modern furniture. Slept deep and relaxed. The hotel staff was very professional and attentive. I am not a fan paying to park my car at Hotels. That's my only negative.

The hotel is a bit date. The rooms size are smaller than regular Regency hotels by Hyatt.

Just an average hotel posing as something fancier than it is so they can overcharge you. Parking costs an extra $15, movies are $20 and the front desk person was rude and made it sound like she was doing me a favor for not charging me to check in before 3pm.

Great hotel, enjoyed my stay immensely. Comfortable. Clean room, great staff experience

Loved the atrium and workshop facilities. Also walking distance to some eateries

Food excellent! Rooms very clean and sleep quality perfect!

While it's not exactly in the most exciting place, it's a very nice iteration of a Hyatt with indoor gardens, and good food, in a quaint area near Stamford CT, where handies are definitely more easily accessible.

Frienday staff, clean, and amazing atrium with bar.

Very nice Hotel if you need to stay, and your in the Greenwich area

Very nice. Beds could be a little more comfortable though.

I was present for an end of season sporting event and was greeted to friendly staff and environment, especially the beautiful middle courtyard. The food was good there was nothing poor about the experience.

Great hotel. Comfortable. Quite a ways away from the city. Tucked away in a small, quaint town. Great for conference.

Whilst the hotel itself looks nice (the atrium is very pleasant), the service in the hotel is shocking, and extremely slow. Food and beverage options in the restaurants/bar were very poor - in fact the breakfast here was one of the worst I have ever tasted in a hotel.

The hotel is very poorly laid out (only one lift bank serving the whole huge hotel) so it can sometimes be a very long walk to your room. Request a room near the elevator in advance if you prefer a shorter walk.

I have stayed in many business hotels and this is certainly one of the worst - I would recommend looking seriously at other alternative options before booking here.

Amazing hotel with great spaces. The room service is a bit expensive though.

Beautiful Indoors, Fantastic Fantastic Service. Others have commented well on the atrium and the ambiance inside this hotel..and I agree, it is a nice respite. Had a good nights sleep. I would like to call out, positively, the people working at this hotel...they were very nice (so much for the NY'r reputation) from the front door crew to the servers at the restaurant. but in particular, the front desk employees & housekeeping went out of their way to accomodate us. Our reservation was for 2 beds, but the upgraded room had only 1...so they went to go have an upgraded room prepared for us with two beds. Housekeeping was there when we arrived to the room and we extremely kind and even offered to get my daughter something she forgot to pack, in a very nice/kind manner. I would love to stop there because the people really made our visit go well; I do want to make one helpful comment about the breakfast buffet: I suggest ordering off the menu as the buffet selection was somewhat limited for a Hyatt Regency, the scrambled eggs tasted like they were made from powdered eggs, and the sausages were over cooked. The atrium is a great place to eat breakfast, the servers were great...I'd just recommend ordering off the menu.

The location was emmaculate. The staff that we interacted with were very professional and very helpful.

Very disappointing, hotel has gone down hill. We had to stay due to a family funeral. The railings were dirty (wore gloves and by chance looked at them). Carpet in hallway and stairs were dirty and filled of dog hair (I have two of my own so not hating on dogs by any means) just saying needed to be vacuumed. Dog next door barking from 5am-8am. So if you are not dog friendly I d ask for a room away from them. When I checked out, not even a how are you or how was your stay.

This hotel from the outside looks like an ivy league university. Breakfast was good and rooms were very decent. Thanks Hyatt for your hospitality!!!

It's a nice hotel. $25 a person for breakfast is a rip off, but they provided complimentary champagne and chocolate covered strawberries for Valentine's day. Would recommend for a romantic getaway.

Nice rooms and hotel but soundproofing between rooms is lacking

The hotel is very good although it needs deep renovation in the rooms that are already quite degraded. Buffet breakfast is no wonder and is expensive, yes, the service is great. If you are going to have breakfast, ask More

Lovely ballrooms. Service was wonderful. Located near border of Greenwich and Stamford. Beautiful grounds.

The lobby is it's finest feature, unique and charming. The rooms were clean and comfortable. Restaurant was slightly overpriced, though still fairly good at both breakfast and dinner. Staff was friendly and helpful.

This place has clean and modern accomadation. The lounge area is beautiful and the breakfast package is good value.

We had awful service from the staff, however, and we were held for 4 hours of waiting period because the "system is down." Not acceptable.

Low class hotel. Very noisy and unprofessional employees.

Life is supposed to be fun! Find yours! It s all for the taking. This place was Fun! Thank you for all you do.

Beautiful hotel. Helpful, professional staff. Excellent foot.

Excellent with great pillows and ultra clean sheets.
Only issue was the long walk to our room. The place is huge.

PepsiCo had this place pretty booked for the event I was invited to but we had our room ready in about 30min. The staff has been fantastic and the facility is great!

Nice hotel, felt a little outdated inside, but clean. The staff is great though, I accidentally booked the wrong night and they were able to correct the issue really easily.

Rooms were clean and well kept. Truly enjoyed my stay.

Nice hotel. Nice big rooms. Friendly staff. Very good location, walking distance from many good restaurants.

Was here for a conference- it s an old hotel but charming.

This place is great. Great staff. Great atrium. I floated down the lazy river!!!

Love that hotel. The customer service was on point.

Not as nice as I thought it would be for the price. I do have to say the brunches there are really good. Lots of selection for your taste. Beautiful atmosphere.

Great place, friendly staff rooms are noisy and they do not understand do not disturb, but the service is great

Upgrade to Regency Club, for quick breakfast and happy hour. Nice rooms. Garden atrium. Great breakfast options in the restaurant.

A fine place to stay but I was very disappointed with the front desk as we tried to check in. We arrived quite early after a long flight and inquired about possible early openings. We were asked to leave and call at 9:30 which we did. We called and were then told perhaps 11:30. They promised to call us if a room became available. As it turns out, we did not get a room until 3:00pm - normal check-in time. We later found out that other guests were able to check-in before 11:30... We were never called. Moral of the story: be pushy and/or rude and you might get what you want, be nice and you will likely be ignored. Not my type of place!

The place is nice and large and the staff is pretty friendly. We were able to score free breakfast with our room. There is a nice gym but the pool was not too large and overcrowded. It was also a bit noisy in the room with sounds coming in from the hallway, the outside area and I could hear toilets flushing from other rooms.

I ve stayed at many Hyatt s and they are usually a sure thing but this particular one has really run down rooms. Stains, broken furniture and parking was $18. Our gate pass would not let us out of lot and we had to repark and walk a good distance to front desk

Staff is friendly and the hotel is quiet. The room I am staying in is in the top floor and I think the hotel roof is leaking. Hotel is due for a refresh.

A very nice and quiet and nice place ... Excellent staff although they should have a receptionist who speaks Spanish.

Delightful hotel. Clean comfortable and close to city but not in it! Great place to be for family or business travel.

Great service, great espresso machine in the regency room, beautiful everything

no have coffee machine in the Room, but very nice and pretty hotel

The inside of this hotel is one of the most beautiful hotels I've ever seen just incredible! The rooms are pretty nice and clean but believe me the inside of this hotel is fabulous! Great place to bring your girl or your wife for the weekend or maybe someone knew that you want to impress.

I wish I could separate the F&B outlets from the hotel. The room service and restaurant staff were what I needed. I was very VERY ill with a stomach bug and when that happens you basically just want your mom or a Four Seasons. I think her name was Diane but who ever was working Sunday and Monday March 17 and 18 understand the difference between regular customer service and true hospitality. I was so glad about this because I was too weak to do much other than answer the door.
Room service, order taker and manager, were top notch and empathetic. What I needed. They get 5 stars.

Clean and nice service! Breakfast buffet was great as well. But, bathroom was a bit dirty. Hairs were everywhere.

A great getaway they have a outstanding Courtyard and good food

The inner courtyard is incredible!! Some of the rooms are a bit of a trek from the middle, but the setup is worth it.

Checked it out for a future event. Liked the meeting rooms and ballroom, but turned out it wasn t available for our dates (sure would have been nice to learn that before we wasted our time). Atrium is nice. Like half of the hotel rooms face it in lieu of exterior windows (something I strongly dislike). Rates online now (Jan2019) seem reasonable at $169. But $29/night parking is well above the market rate in Greenwich, seems excessive.

Nice hotel with great restaurant/bar garden inside. The dinner didn't blow me away, 2 small pre frozen burger patties is embarrassing. However the hotel was great.

We had dinner at the hotel and it was outstanding. The service was excellent and the food excellent. The inside park was beautifully decorated for the holidays.

One night. In and out. No hassle. 4th floor. Quiet. Will be back...

The room was great, super spacious and clean all around. My only complaint was that it is a very far walk to most of the guest rooms. There is a very nice atrium/lobby with a cabana style bar, but the noise level could get very loud with more people.

Went for the Thanksgiving Brunch. Love the variety and the space.

We had a team meeting with a fantastic breakfast selection in the room.

The staff was incredibly accommodating and the rooms were both clean and spacious.

Convention center feel in pretentious setting without the quality to back it up. Quarters are stale, old and architecturally regressive. Customer service is arthritic and incompetent. Far better options in Greenwich.