J
James Lescott Review of Hyatt Regency Greenwich
I wish I could separate the F&B outlets from the h...
I wish I could separate the F&B outlets from the hotel. The room service and restaurant staff were what I needed. I was very VERY ill with a stomach bug and when that happens you basically just want your mom or a Four Seasons. I think her name was Diane but who ever was working Sunday and Monday March 17 and 18 understand the difference between regular customer service and true hospitality. I was so glad about this because I was too weak to do much other than answer the door.
Room service, order taker and manager, were top notch and empathetic. What I needed. They get 5 stars.
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