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Beautiful Indoors, Fantastic Fantastic Service. O...

Beautiful Indoors, Fantastic Fantastic Service. Others have commented well on the atrium and the ambiance inside this hotel..and I agree, it is a nice respite. Had a good nights sleep. I would like to call out, positively, the people working at this hotel...they were very nice (so much for the NY'r reputation) from the front door crew to the servers at the restaurant. but in particular, the front desk employees & housekeeping went out of their way to accomodate us. Our reservation was for 2 beds, but the upgraded room had only 1...so they went to go have an upgraded room prepared for us with two beds. Housekeeping was there when we arrived to the room and we extremely kind and even offered to get my daughter something she forgot to pack, in a very nice/kind manner. I would love to stop there because the people really made our visit go well; I do want to make one helpful comment about the breakfast buffet: I suggest ordering off the menu as the buffet selection was somewhat limited for a Hyatt Regency, the scrambled eggs tasted like they were made from powdered eggs, and the sausages were over cooked. The atrium is a great place to eat breakfast, the servers were great...I'd just recommend ordering off the menu.

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