Huntington honda Reviews

Three years ago I leased my first Honda Accord. Today I returned to lease a new one. Nothing but good to say about this dealership.

Calling their customer service, customer service is an oxymoron. Brought my car in for a recall. Dropped it off night before my scheduled appointment only to get a call next morning that there s no part available. Told them they checked The part was in when I made an appointment. Put me on hold never to pick up. I called back they were rude, unapologetic I had no way to get my car back it cost me $20 for an uber. When I went there I see someone driving my car. They said he must have been pulling it up front for you. I don t get it cause they didn t even touch my car being there was no part and they didn t know I was there. Won t be getting another car from Huntington Honda.

Fast, courteous service.
Well organized.

We had a great experience. Our sales person was knowledgeable and didn t push us

A Very Wonderful Service !! We bought a Honda Accord EX 2019 model just yesterday. Had a very comforting and amazing experience through out the process. We feel they are the best over all the other dealers around. Very transparent as well !

Great service! My family has been going since way back. I went to get a new key and the wait felt like a second compared to how long other places have made me wait. Kelly S. and the rest of the employees I encountered were all so friendly, professional, and helpful.

We just bought a 2016 Honda civic ext at huntington honda . Our salesman was Aldo. He was awesome just super professional and down to earth no pressure. The managers were great too. We will be referring friends great place to buy a car

Exceptional customer service!!! Friendly, knowledgeable staff that kept me updated and helped me make informed decisions regarding service needed.

Great service I have nooouw complaint at all thank u so much

Great service and cheap prices. Go to AK and you won't be let down

Horrible. If I were you I would not go. This was our second time going and we did have a great experience at all. We went to discuss to lease a 2018 CR-V, now we had discussed a deal that we had agreed on, but we only took it because we were getting more for less. We had other options too. When we went to go pick up the car, we saw it then we went inside to do all the paperwork. When we came outside to see the car, the car had been moved and when we inspected the car we had noticed that the car paint had been CHIPPED and, scratched. We had demanded for another vehicle ASAP. They told us it can be done it 30 mins, then they came back to us saying that it would take 2 hours. Other than that we came to the finance manager and they marked our price of the lease by $60. Never called us, and didn't find out till that morning. When we got the second car, there had been more scratches and at this point we were very disappointed, never coming back again. EDIT: THEY CAME BACK TO BARRY TO CONTACT HIM,,,, DONT ASSOCIATE YOURSELF WITH HIM

A little long for just an inspection of a 1 year old car but the service and personalities of the employees makes up for it.

Absolutely horrendous experience. Visited with a friend a few weeks back to help him buy a certified pre-owned 2015 Civic. I believe the salesman's name was Andre Guerrier.
Firstly, the two cars we'd booked for test drives weren't there - one was apparently sold, the other gone for 'detailing.' This could have been mentioned when the appointment was confirmed, saving us the hassle of the visit.
We proceeded to identify a few other cars we may potentially be interested in. Throughout this process, the salesman took extremely long to verify what cars were present, and what they would cost. He also took a 15-20 min call in the middle, as well as another customer for half an hour, even though his priority should have been us.
Eventually he identified 6 possible cars which met our criteria. We were told they were present at the Huntington Honda West branch, so we drove there. He spent nearly an hour trying to find the cars - apparently none of them were there. We went back to the main branch, found a deal we liked in their inventory, and were assured the car was not present because it was gone for 'detailing due to a spilled drink' but would arrive in a couple of days. We put a deposit down, and finally confirmed the deal after spending >5 hours at the dealership.
When we checked the CarFax report a couple of days later (prior to making the full payment for the car), we saw that the mileage had jumped up from 10k to 20k in the space of a few days. After repeated calls and emails, we were initially told this may be an error, before being told that the car had been sold to someone else. At this point, we'd had enough, and went to collect the deposit (which also took >30 min for a 5 min process).

All in all:
- How do you double sell a car?
- How does a salesman not know which cars are present in the lot and which aren't?
- How inefficient do you have to be to take 5 hours to make a simple deal?
- Surely salesmanship 101 is to prioritize the customer in front of you before taking another and ignoring the first?

Would not recommend this dealership at all. In the end, we ended up finding a much better deal for a lower price from a private seller.

Every time I go in I m greeted and a friendly manner. Employees know the products and are honest.

Excellent service and selection given by John Dumankaya and Shaikh A. Mohammad. They were courteous and professional at all times. Very pleased with entire experience. Will recommend to friends and family.

Outstanding service and prices. This is my 4th Honda from Huntington Honda and I will not go to another Honda Dealership.

The process was a little slow getting started. I had received an offer letter to purchase my used car for a new car. They didn't have the new car available so we had to negotiate a price on a higher level car. In the end, I feel like I got a good deal out of it and once the price was negotiated, the process went very quickly and I even got to go home and clean out my car while they worked on the paperwork.

Bought my very first car (Honda CR-V) from Huntington Honda about a month ago. I had the pleasure of working with Bilal Sheikh while being informed and well taken care of as a customer every step of the way. Bilal was very friendly, professional, and made my overall experience a great one!

Best customer service.very friendly and Knowledgeable staff recommends to everyone

Scheduled appointment, car taken for recall. As added benifit service dept checked car known wear points w/o my asking them to. Prompt and efficient. I highly recommend

The service was great, very through very friendly, i will say to a fault though. I was going to give them 5 stars until they called me bombarding me with questions about my car asking me to make an appointment to get an oil change 3 times even though i told them i just got It done a few weeks ago. Then conditioning to ask me when I m going to go back for service It seems a little desperate to me and it s not good business.

I wouldn t recommend getting a Honda at this dealership. I spent probably close to ten hours here. My salesman was nice enough and I was happy to give him the sale... I know it s the nature of the game, but I showed them the national promotion on my phone and got a run around about how there are hidden fees on those ads. It wasn t until I was about to walk away that they were all the sudden able to come down. Which again is a huge waste of everyone s time- but I guess to be expected. The day I picked up the car, I waited hours and didn t leave the dealership until after 9 pm because the financer wasn t ready for me. I was pleased to finally get my car, only to discover the remote start didn t work, nor did the pop trunk feature. I was very upset I had to be coming back in, and was even hung up on a couple times while being transferred. I was told I needed to talk to Barry. I left messages for Barry but I never got a call. This morning I went to fix my remote start and service department was very nice but I wasn t happy to be back. They had to reprogram my remote- so not a big deal but one that could have been avoided if there was a thorough check of my brand new car. One last note- I found out that the pop trunk feature on my key fob didn t work bc my cr-v EX 2020 doesn t come with that. In fact, there isn t even a feature on the inside of the car- you have to go to the trunk and unlock it. Maybe I m naive for assuming my car would come with this- but my last car was a 2007 Honda Accord and it had both. I feel like for the price I m paying I would have liked to have known that the particular feature is essentially just for show on my fob. I know it might sound silly but I probably wouldn t have gotten the car if I knew that- I m always bringing in packages and holding 1,000 things for my 4 year old and not having that is a huge inconvenience to me. I don t know if it was my salesman job to tell me it doesn t come with that or if I should have known, but it s a huge bummer. When my lease is up, this will be my last Honda and I wouldn t go back to Huntington Honda if I change my mind.

As soon as we walked in the manager Barry walked over and remembered us and our names gave us a salesman and took good care of us Barry checked up on us a few times to make sure we were treated right we are very proud to be Honda owners and will continue to be part of the Honda family even the sales person Steven Macaluso who was their with us through the whole process but a big thanks to the manager Barry who on the last day when we came to pick up our pilot came over to see us and congratulate us on the new car thank you to you Barry and your staff for treating us like family.
Regards
Nicholas Diakakis

Hassan is extremely helpful and made the process to buy a new car so smoothly. I can t ask for any better service at Huntington Honda.

They sale fraudulent car ... specially the used one. They hide the defects ... stay away.... my cars paint was fake and I believe it was involved in accidents but they didn t tell me

I brought my truck in for a recall and oil change. I was out in less than an hour. Great experience.

I've been coming to Huntington Honda for 10 years. I just got my new 2017 Honda CRV. Ben Canarick is an awesome sales person and made the whole experience easy and pleasant. He had my best interests at heart and I would highly recommend him. Mike made the finances quick and easy, as he's done for all of my other previous Hondas. Ben has gone above and beyond to make sure I was happy, and I am!! I love my new CRV!!

Just purchased my 7th Honda from here. I highly recommend Huntington Honda the entire staff is very professional & helpful that's what keeps me coming back time after time!

Work done as promised with all questions answered. Mike was friendly a provided all information requested. No surprises!

I went to Huntington Honda for a recall on my 2020 Pliot the service was excellent from the beginning to end. The sevice rep Mike casale was professional and knowledgeable about the recall. Once again professional all around ...thank you for a smooth day

The service writers (counter men) were very friendly and professional. They explained it would be a short wait which it was ! Erin and Andy are amazing !

The sales team was very friendly and showed they cared. The delivery was handled smoothly and without issues

This is amazing dealer, they are professional, helpful and honest. I have asked them about many features that i wasn't aware of and they were very helpful and patient.

Called to see if car warranty repair completed and told it is ready to go. Go pick it up and problem not fixed. Who reviews the repairs? Not happy.

Great staff, took the time out to hear us and responded with excellence.

if you go and deal with AK make sure you WRITE EVERYTHING DOWN! Guy straight up lied to my face. Told me over and over and over again that he PROMISES he will take care of the over mileage fee. Once i got the bill he says "Mr Torre we never even discussed the over mileage bill" So although the manager was able to help me months later, i will never deal with AK again. Somebody who at first thought i could trust just to find out he is a liar. Never returned my calls, just wanted to make the sale get his money and move on. Only leaving 2 stars because i love my car.

This is the worst dealer ship I have ever seen, they took 500 dollars to lock Honda CR-V for 99 dollars per month lease on October 27 th and gave me hardtime until November 1 st and changed the deal to 109 dollars per month, I would strongly recommend not to go for this dealership.

Very Friendly. Thay got me in Quick and very pleased with thear work thay did on my car .

Great service wonderful staff. Best Honda dealership on Long Island

They were very polite. Jeff asked what my needs were and he found a car for my daughter. Georgia and Jeff were very professional, also.Jeff helped us with the paperwork. He offered my wife coffee while I was filling out paperwork so she would not be bored. Jeff expedited our sale and my daughter was very happy. Georgia was extremely knowledgeable and was able to give me accurate loan info rapidly. I have to say Mr.Kitzen was very professional also. He was polite and acted very professional! A pleasure to do business with. I would definitely recommend this dealership.

Every stage of the process was handled professionally. Everyone from each department was knowledgeable and friendly which made for a pleasant buying experience.

Manager Barry Weckstein and Salesman Jason Li were great. I told Barry what I wanted over the phone and picked it up the next day for a fair price - in and out with my new Pilot with no hassles in less than 90 minutes with Jason's help. Thanks, Barry and Jason!

I had to do some work on my Honda Odyssey and since it would likely be quite a bit of money I was trying to call for an estimate. Over a week I tried to call their service department only to be put on hold each time for over 10 minutes before I just hung up.

I get it that companies can be busy. That would explain one or two times but for five consecutive days?! That's a problem.

They lost my business and if that's the way that they treat their service customers then why would I go there to purchase a car. There are just too many choices out there.

I ve been buying and/or leasing cars for over 25 years and my recent lease from Honda was the best car buying experience I ever had. It s my 1st Honda and I wish that I would of joined the Honda family along time ago. My salesman, Jim was exceptional. Very informative and friendly. I never felt pressured by him or the management team. They were very understanding that I wanted to get all the information to make a sound/important decision. Steve was one of the managers who assisted in the final dealand was great. He sling with the business managers Julio and Lorenzo made me feel like I was the only customer In the place. I felt very apprecuatwd and important. Then when I didn t think it could get any better one of the young tech. gurus, Zack, followed up with me (the very next day) knowing I had leased a hybrid car to make sure I understood all the features and asked if I needed any further assistance.

Does what they re supposed to do. Friendly and efficient.

The sales representative Hassan Hyzet was really awesome, but the finance guys did ask for legal paper until my husband has plate on hand ready to leave... quite upsetting that we were waiting a long time just sitting around and he only asked until last minute. We were there since 1:30 until 6:30 pm there was plenty of time but Hassan made it happen and follow my husband home to get the papers... Hassan is the one I would recommend as a sales presentative

John D was a phenomenal salesman. After many disappointing visits to car dealerships, I was so relieved to do business at Huntington Honda. Our salesman was so warm and welcoming and made us feel confident with our purchase. 10/10 HIGHLY RECOMMEND!!

bad service for a changed of oil and inspection 3 1/2 is bad and by appointment

I visited to look around cars and a salesperson smiled to walk to me.
His name is OZ, very kind person. The gentleman helped walk me through all the process and finally, I got a new Odyssey. He didn't seem to force me to make a deal, but instead, help me understand. All staffs worked so fast, and I can't believe I drove it home a day. I am satisfied with all their works.

I LOVE Huntington Honda, they are the Best!!! I spoke with Mike Calabrese first and he then had John Dumankaya help me to lease my new car, what an Awesome experience!!!! John was the BEST! He helped with all of my questions and was knowledgeable and FUN to work with. Thanks Honda for employing the nicest people.

Service advisor was very informative and courtesy. Service did take a long time but that may have just been due to the amount of work that needed to be done. Overall the experience was very good.

incompetence was actually amusing. signed prelim deal with deposit, walked out next day and refused to pick up the car as realized i do not tolerate such poor customer service and stupidity. at least now know to avoid this place and tell my colleagues likewise.

This is the very BEST and the MOST friendliest dealership any one can ever go to. The staff and the techs are extremely great and knowledgeable. Great, great service!

Great Experience. Hassan helped me lease a 2019 Honda Civic in black. The car is great on gas, love it so far. Very smooth transaction I am pleased with the performance of the car. I will be recommending Huntington Honda. I would suggest asking for Hassan, he s great!

I was there on Oct 8 th Columbus day. It was crowded. I had to wait some. But I feel I was taking care of in a reasonable time frame. I pretty much knew what I wanted, and I made the right choice going to Huntington Honda.

Very friendly but I have been trying to contact the workshop for several days and they never answer the calls that I will transfer. To the workshop but they never answer in the workshop area

Ivy Feinsilver got me into the perfect car with a great deal and super fast. I had been looking to purchase a used car and put a lot of money down, but she showed me how much more sense it made to lease a brand new Accord. The car is awesome, I couldn't be happier. The whole team at Huntington Honda are true professionals, from reception to sales to finance to service.

Teshawn was very helpful and made the entire process seamless

Friendly, fast, and reliable service with very knowledgeable service agents and staff. John is the best!

I leased my 6th car from Huntington Honda. My salesman, Marcin, was wonderful and easy to work with. I picked up my car 3 days later and the entire process with smooth and easy. They always give me a fair price.

The best decision I made was buying my car from Huntington Honda the service is excellent and the staff is amazing.when ever I bring my car for service the work is done on time which I appreciate

Victoria was the best! Super sweet and helpful. No wait at all and had my car back quickly.

The process to purchase my 2nd CR-V from Huntington Honda was perfect! The service level by everyone involved was perfect, especially my salesperson Marlon Humphrey! Very happy with the detailed care and process to put me into this great car!

The worst experience I have ever had in my life when looking to purchase a new vehicle, not only for me but my wife and daughter as well. That s 3 cars.. STRESS. They don t help

I wouldn t recommend the overall dealership, but Oz was the BEST salesman I have ever worked with. He was honest, patient, and gave us the best deal he could have possibly given us. The dealership on the other hand was not as friendly, organized, and direct.

All in all, I am very happy with my purchase and would recommend Huntington Honda as long as you work with Oz.

Very disappointed I bought an extra warranty for my tires now that I need them I went and called them to make sure that I need two of them ,when I got there they said that they have only one tire!! So I left with one tire . unbelievable on the entire dealer one tire for my car then I come back the next day again wasting my time getting out of work and when I show up they said that they still don t have the tire that I need so no one could ever call me and let me know that they didn t get the other tire that I need , but what makes me upset is when they are trying to sell they put everything so beautiful but not the reality , they are very pushy trying to sell me ,wondering why they don t do the same thing to take care of customers .

Very professional and did not pressure me to obtain additional service (tire replacement)

My experience was good , went to do my airbag change and I was dealt with very professional and in shorter time than I thought

Although live in Elmont . I still drive to Huntington Honda .Excellent service.

I was searching for a used 2018 Accord and everywhere I went they were asking for a crazy amount - not including taxes! I went to Huntington Honda and was approached Jay. He wasn t pushy nor wanted to talk about a monthly payment he spoke to me like a friend. We sat talking about numbers for maybe 40 minutes until we reached a very reasonable deal. I left satisfied with the customer service as well as a brand new 2018 Accord! I ll be sure to tell my friends that if they re looking for a used Honda car to go to Huntington Honda first.

Ben has been an absolute pleasure to work with. His level of expertise and gratitude will certainly be the reason i come back to hunington Honda even though i live a far drive away. But thank you Ben, he went above and beyond to get us the Honda accord we were looking for and in such a short period of time, we didn't have to wait long at all. He made my experience buying a car so convenient and easy. Couldn't have been happier!

Josh was great.
I went in on 6/7 to test drive the Accord Sport, as my lease with a competitor s vehicle was coming due. Josh was well-educated on the vehicle and was not pushy to make a sale.
I came back one week later and, long story short, left an hour later with a delivery time of later that afternoon.
Great experience! Plus, Jimmy is just about the best dude around that place.

Everything went by great! Everyone was very helpful.

Our experience at Huntington Honda is always satisfying. We had the pleasure of speaking with their salesman, Ben Canarick, who helped us through the process of purchasing our Honda Civic LX and a Honda CR-V (SE) this year. He was very polite, informative, clear, and thorough on explaining our lease and specs in the vehicles. We'll be going back for a 6th Honda, sometime in the near future ;)

Very reputable dealership. Pricing seems competitive but the employees really make this place!!! They are so helpful and courteous

Great service. John Sinclair always goes above and beyond

Great dealership, friendly people, upfront and honest. Went there all the way from Queens to get a car, got a great deal.

Judy was the best salesperson. She got me the best price on the island. The experience was so awesome I will recommend family and friends.

Incredibly long wait times. Took over 2 hours to get an oil change. Always trying to upsell unnecessary and overpriced services. Wanted $80 for a cabin filter change which you can easily do yourself for $20. Wanted another $300 for a fuel injector and throttle body cleaning on a relatively new car. I would avoid going here unless you need warranty service.