Humane Society of Huron Valley Reviews

I volunteer here, and the staff is always helpful, the cages are clean, and the welfare of the animals are top priority.

The services they offer are just what a pet enthusiast wants.

Very professional staff. They are good at what they do.

Love them. One of my dogs as well as friends and family's pets adopted from there.

Rude, immature person answered my call concerning the neighbor's aggressive pit bull. She was hostile from the get go. I called because I live in a neighborhood banning fences, the neighbor is hostile and the dog is acting in a aggresive fashion, making direct eye contact with me, standing with it's tail straight up, and barking every time I am gardening in my yard. I don't feel safe in my yard. The Humane Society's response of suggesting I calling the police instead of them is grossly inadequate. The Humane Society has blood on its hands. It is directly responsible for severe injuries and deaths of thousands of children, teens and adults and the mauling and deaths of even more animals by promoting the adoption of pit bulls. A pit bull image is currently the logo of the Huron Valley Humane's society literature, posters, and on fundraiser posters. One of my neighbor's German Shepherd had its eye gouged out by two pit bulls that escaped from a neighbors electronic fenced yard. Promoting adoption by default promotes popularizing the breed and encouraging more breeding. Pit bulls are completely banned in 12 countries including Denmark. Pit bulls and pit bull mixes are responsible for the majority hospitalizations due to dog bites and the majority of deaths in dog attacks. Insurance companies in other states charge more for or refuse to insure homes whose owners have a pit bull because 1/3 of all home insurance claims are paid out to victims of dog bites and the vast majority of these bites are pit bulls. The Michigan Humane Society spearheaded legislation that prevents Michigan home owners from being penalized for owning a pit bull - which means that the rest of us who don't own pit bulls are subsidizing the cost to society by having our insurance rates hiked up to cover the cost of insurance payouts for pit bulls. I think people who choose to own a dangerous animal should take full responsibility and full consequences - including being sued, having their insurance go up, and being jailed for harm inflicted by their furry weapons.

Fantastic facility and people. Can not recommend higher. Would give 10 stars if i could

Wonderful veterinary care as usual. And very reasonably priced.

Im a junior volunteer here and they are honestly the best humane society out there! They make sure the volunteers are well taken care of and safe and they do the same for all of their customers I highly recommend this place for anyone who loves animals!

Awesome place.....go find a furry friend, and give a pet a forever home.

We just adopted custard we renamed her bella she's such a sweet heart

We just adopted another puppy from here the staff is great and really friendly

They saved my little dog .. I am very grateful to them .. They have very good attention and they are very kind .. It is not very expensive
My dog had some stones in her bladder and she had an emergency operation the next day in the morning .. in the afternoon she was ready to go home and they explained everything to me and even how I should spend the next 10 days ... Now she feels better and very happy my dog
Excellent attention!!
Doctors and collaborators thank you very much !!!

Horrible parking.. Indoor cats came home with fleas :(

The front desk staff and kennel staff are unbelievably friendly, helpful and encouraging. They rock. However, when I brought my current dog of 5 years to an introduction to a dog I was going to potentially adopt I was the least bit impressed with the trainer. I am familiar with how my dog acts around other dogs, and as a dog sitter, I have introduced her to dozens of other dogs. I am also familiar with hound breeds and know that scent is most important! At the end of the walk around the parking lot - the trainer let the potential dog JUMP and TACKLE my current dog. No sniffing, no warning, now ash holding (TRAINER: YOU CANNOT LET THE LEASH GO IN THE FIRST 3 MINUTES OF INTRO), just a large pounce and immediate Nope. He ll find another home, have a nice day . If you are planning on doing a doggy introduction you should inform the trainer of your dogs personality, and known methods that DO work for your dog. Very disappointed on how this happened, and also very disappointed we weren t allowed the opportunity to properly introduce these dogs together. I hope the next person has a better trainer on duty because this was very unfair for me, my dog, the shelter dog, and my family.

I only gave this two stars because the facility is very nice and most of the staff is friendly and helpful. My issue is that I was berated in the lobby by an employee for asking to adopt a dog. I asked how I would go about adopting a certain dog and she told me it wasn t a good fit for me and proceeded to shut down any of my questions. I asked for clarification and she pulled me aside and raised her voice at me in front of a full lobby of people. I was extremely surprised to see that no other volunteer addressed this and this was allowed to happen. It was completely unprofessional and it s incredible that a staff member was allowed to speak to me like this and tell me the dog would be a bad fit for me without knowing me or my living situation at all. It felt as if the whole time I was being set up for failure like she was looking for reasons to keep me from adopting this dog. I can only assume she might have been saving it for a friend or something because it didn t make any sense. After browsing the other reviews I noticed that this isn t the first time someone has felt like this has happened. I can provide an excellent home for a dog that meets all of its needs and it felt like the person at the desk was trying to find any reason to keep me from adopting a specific dog. Completely rude and unprofessional service. There s no excuse for that

The Huron valley human society is an amazing place, but I just tried to buy a pit bull named shadow and we rushed from Ann arbor to Livonia to get our dog for a meet and great and " pajama party" and back to Ann arbor in bumper to bumper traffic and we got there only 15 minutes too late and the awful lady named Jessica told us because we were 15 minutes to late we couldn't do the meet and great and you have to remember she pretty much told 2 kids they couldn't get a dog because they were 15 minutes late and we had a hold on it and they let another couple take the dog home for a " pajama party" and as much as I love this human society I had a really bad day there.Augest 10, so after this incedent the human socity they called me and told me because this happened I will get a free dog so I thought that was really nice of them so I went back there at on of there love trains and got an amazing little puppy she is so playful and full of joy so they fixed there mistace I guess this gose to show that they can turn a bad experience into a loving puppy!!!

Good experience overall but please be open and honest about prices. Every time I ve taken my kitten in ive ended up paying at least double what is estimated, and he is only 8 months old and I have already paid for three $45 annual exams that I wasn t expecting until check-out.

Great service, many animals, animals are treated humanely.

My Godson was nuttered today and all vacanited. Staff was warm and wonderful as they always are!! Reccommend them highly!!!

I adopted a cat the other day. The staff was lacking but I can only guess it was because of covid. Staff was very kind and patient! Paul, or as he is now known as "Remy" is very sweet and just on the second day he cuddled up to me and was very playful. It looks like they treat their animals very well and I hope all of the little guys there can go to forever homes :)

Unbeknownst to me "Kitten Season" is March-October so don't go in there around Christmas time thinking you'll find one. That's why its only getting 2 stars from me. I walked in and right back out.

We dropped off a little stray kitty there.I know people who have adopted their pets from HSHV.The atmosphere is friendly and caring.Love the idea of the cat cafe on the premises.

A great organization for rescuing animals and finding them homes

The staff and dogs are amazing. Your visit with the dog is actually walking the dog which is amazing.

love the animals..tiny tigers is the name Jackson rd,ann arbor

Got a new cat there very nice place and people that worked there were awesome aswell

No other Humane Society I've seen is better. Outstanding facilities and a caring staff that take immense care of the animals. Animals are kept in large well cared for enclosures.

Long wait for our trip to the humane society but it wasn't bad and once you got in it was really quick thank you for help

The people that work there I just great and I'll talk to you about your situation

The staff is very knowledgeable and friendly! I was greeted with warm smiles (I could tell, even though they had masks on).
One of the girls at the desk (I believe her name was Sam) helped me find the perfect cat for my family.
I will be back to adopt from HSHV in the future! If you are looking to add a new furry friend to your family, I highly recommend visiting HSHV!

If you have a vet appointment Do Not Be Late! They Will Reschedule you. What they don't tell you when you schedule the appointment (typically 3 weeks out) is to plan to arrive 20min early in case there is no available parking. Apparently lack of parking is an ongoing issue

Large selection of rescue dogs. Very friendly and helpful staff.

I love our no kill shelter. They have fabulous staff and splendid animals up for adoption. Everything from barn cats to dreadfully harmed and rehabbed dogs and cats as well as guinea pigs and more.

Great staff and vets. Very busy now, but I can always count on my doggo getting best care.

Nice facility, but can be crowded on weekends. They seem to treat animals well.

It's a no-kill shelter. They take amazing care of the animals and offer many other services.

There is so much I could say about the good they do here- even when compared to other shelters. Having been around the shelter as a volunteer and seeing the vets as a client for the last 12+ years, I can tell you you re not going to find a more caring group of staff members. They will do everything possible for the strays/shelter animals to rehabilitate them if necessary and find them a good new home. I am a lot more confident that everything possible will be done to help an animal that may not be the case everywhere. They go above and beyond what you will find at state shelters and are at the forefront of private shelters as well. The vets are all amazing! They will talk through options and explain what is needed or optional. If you ever have questions about a treatment plan, I m sure they all will be happy to answer your questions. Prices are very reasonable, and it all goes back to help the shelter. The surgeons are spectacular too! Especially if you re just there for a spay or neuter, in a couple years you likely will barely know where the scar is.

If all people could be as kind and nice as the people that work here the world would be a better place

Adoption, vet clinic, intake, and services are all amazing. Friendly and caring staff no matter what department you have to use during your visit. Very professional and cares about animals wellbeing more than anything. 10/10 recommend to anyone. In washtenaw county or not, please consider this humane society for your pet adoption and veterinary care.

This place is amazing! Thank you for all you do! They have small dogs, large dogs, cats and more! We got this perfect little dude last year from HSHV and he s so wonderful!

I found out from my vet in Ann Arbor that they get sick animals from this facility. I was appalled! They don't tell future adopters about medical issues because they want your $$!! It sickens me that my vet told me they saved dogs from parvo and kennel cough. They recently had to euthanize a few dogs and cats because they were diagnosed with cancer and heart disease. People don't mind adopting animals who are sick but be honest, because they end up with a broken heart and loss of cash.

The animals are all clean, there are a lot of volunteers and you can go any time to visit. The staff is friendly and so helpful.

I'm not sure what it's like on a "normal" day (or if there even is such a thing) but for the Bissell Empty the Shelters Day, this place was a fine tuned, pet adoption machine!
The staff are friendly, the kennels are clean, and with an on-site pet shop and clinic, you can't go wrong.
One bit of advice: don't plan on close timing for anything after a vet visit. It can take a fair while longer to get in and out than you might expect.

I go here all the time and live it! Great location and facility! Hope to volunteer in the future.

This has been the worst experience ever. My family is crying seeing how our kitten has ended up since getting her vaccinated and spayed here.

I took my 4 week old kitten to get spayed. One of the ladies said i have to do a distemper vaccine in order to get her spayed. When i arrived there, they said i have to do a Rabies shot as well. Mind you, a 4 month old kitten should NOT be getting a Rabies vaccine at this age. Let alone getting rabies, distemper and spayed at the same day???!

My kitten now is on the brink of dying. She stopped eating, and now vomits and has diarrhea for the past 2 days. They did not even provide pain medication after surgery. I called the next day to ask if they can help. The clinic said to go to another vet and they can't help!!!!

I've spend a few hundred dollars in the past 2 days at different clinics trying to figure out what's wrong with my kitten.

They also are very careless when it comes to cutting nails. They cut so far back on one of her nails you can see blood.

Save your sanity and go some where else. I dont even know if my kitten is going to survive. Pray for her. :(

****UPDATE******

I received a phone call from Gary the vet manager after this review. He reached out and said he wanted to help! After we took her back, they really took the time to exam our kitten Lulu. We ran blood tests, Xrays and gave her pain meds, antibiotics and gave her anti-nausea shot. It's been nearly 5 days and she's back to her normal self. I can't express how thankful i am for Gary to call and bring her back for treatment. We still dont know why she got so sick but we're just happy she's healthy and being herself again.

Thank you all!

The staff is very helpful and have a legion of volunteers helping with all the animals. We felt welcomed and appreciated for adopting a rescue dog from them.

A fantastic place to get your pets looked at and to get a new furry friend! Extremely helpful and friendly!

Been going to HSHV for years and we have been looking fir an older beagle.They have several but a couple of them are involved in a court case so there is a wait time.We will find a dog to add to our family at sr point.

If I could give this place zero stars I would. I adopted a "female" guinea pig from here, and when I got home I checked her out to make sure she was a female and it was rather ambiguous, so I put them together after a quarantine period. I am not an expert at sexing guinea pigs as I have only had one other female, so I assumed the people at the Humane society knew better. I guess I thought the vets at the humane society would have taken two seconds to check and sex this pig because it is a MALE!!! Now my female guinea pig is pregnant and due to her age has a high chance of dying. Now there are going to be even more unplanned guineas in the world because the people here couldn't take two seconds to check the sex of the pig.

Great caring staff willing to help find your forever friend

I had an absolutely wonderful experience adopting my new baby boy Cinder:) he has settled in great and I can't imagine life without him now! He and my other baby Chloe are like peas and carrots! Thanks so much

Great customer service & they take beautiful care of the animals there!

Friendly, happy environment. The animals are clearly treated well here every day.

I am a believer and only adopting a rescue animal. You mean society of Huron valley always has some good pets for people looking.

I love that we have a place that gives back to animals and also our community. Staff are always friendly and helpful. The space is beautiful, clean and well thought out.

A community of outstanding, dedicated individuals - volunteers, laypersons and professionals, work tirelessly to make this facility a gem of Washtenaw county. A must visit for families, environmentally minded individuals and organizations, children, church groups, boy or girl scouts - dog & cat lover's of all shapes, sizes, ages - you name it! Contact them soon to schedule an event, volunteer, or discover more about the important work they do, and how we can help!

Look for a kitty or doggie here...and donate some food while you're there

Lovely facility. Wonderful staff. Amazing volunteers.

Today was the very first time going into the humane society, and i was not disappointed.

The cats there are treated so well, and the place seems so nice and inviting. I will hopefully visiting next week to obtain a kitty of my own...

So many animals and , they take good care of them. Nice staff and clean facility. Prices are reasonable.

They were so nice here and care about all their animals. We got our new addition to our family here and he is a great kitty. His name is puck. Staff helped us get paperwork and answered all our questions. Highly recommend. We forgot a cage and they loaned us one to bring him home.

THEY STOLE MY DOGS LEG!!!!!!!! Well...they took it. Then charged me for it. Poor max max disloaceted his paw and the emergency vet at a local clinic couldnt set it fully and tried to ship us off to their surgeon. Roughly looking at a bill of 7,200.00 for everything. We got many second opinions and with maxs weight 9lbs and he is a chiuauah terrier so he is high strung...chances of a meaningful recover were 20%. Not that I wanted to make an already ugly god so ugly he was adorable and kind of funny by taking a leg.....poor max. But Huron valley helped us. And I am grateful.

Vet clinic is awesome. My last vet was kind of judgmental. No judgment here, just care and help. They were very good with a dog who is very very nervous around vets.

Excellent community service for pets! Low cost vaccines and adoption of furbabies needing a furever home.

They were amazing, the caring and compassion they showed my grandmas cat was unbelievable.

They did alot since i was here in the 70's it looks nice and the dogs seem happy and well cared for.

Great veterinary service and reasonable. Want to adopt a pet? This IS the place. They take very good care of their animals. DO NOT GET A PET FROM A PET STORE!!

Unfortunately they lie just to get an animal adopted. They told me the cat I adopted - before her surgical sutures were out after her eyes had to be removed - was found by them near Willis Road. Turns out she actually was from a hoarder case. She is showing all of the issues an animal from such a situation and none of them are good. However I made a commitment to her and will keep her, but I tell people to avoid HSHV at all costs. There are many other nearby shelters with truthful employees.

Super friendly! Animals are well taken care of here.

Very professional place, like a employees and volunteers very much helpfull. Thank you so much for been there for our big and little friends.

I wouldn't adopt an animal from anywhere else. It's like a hotel for the animals compared to other humane societies. I love coming here.

The people who work there are very kind and provided a ton of very useful information. Would recommend this place to all!

I think this place is RIDICULOUS. I came in with my two boys (ages 2 and 4) to find a loving canine companion to join our family. These people decided to put on EVERY SINGLE DOG paperwork (there were over 30 dogs) that NOT ONE of them could be around young kids or be adopted by a family with young kids. I completely understand that a shelter does not know the background of a dog and that exposing one to a child when it has never been around one could end negatively. I really do understand that concept. But to not even give them a chance? A supervised meet and greet with the volunteer at the shelter holding the leash? I've gone to SEVERAL humane societies and this one is the only one that discriminates against families with children. I truly believe they don't even check to see if a dog could be great with kids and love being around kids and you know who is losing out?! The dog. The perfectly capable dog who has to sit there and rot away in a cage because the people caring for them decided that they weren't going to give the dog a chance to become part of a loving family. Huron valley needs a reality check.