
I called to the structure for information and the ...
I called to the structure for information and the girl who answered me had rather rude tones and didn't even let me talk.
Structure less than a kilometer from the sea well ...
Structure less than a kilometer from the sea well organized and well maintained, a mole found in the spa pool where the pieces of the bottom are missing in some points
For the rest, a cozy room in a thousand and one nights style, Italian and English breakfast with a wide choice of friendly and welcoming staff. To recommend
Location: 5 beautiful hotel with an oriental atmo...
Location: 5 beautiful hotel with an oriental atmosphere. Rooms renovated with care and fine finishes. Large swimming pool well harmonized in the hotel atmosphere.
Cleanliness: 5 excellent
Spa: 4 very nice with indoor pool but under renovation. I stayed 2 years ago
Service: 4
Account: 5 weekenddesk package
Sublime ... clean comfort and relaxation are the b...
Sublime ... clean comfort and relaxation are the basis of the vizier, beautiful benessre path, with heated pool, whirlpool sauna, turkish bath and emotional shower where you can enjoy some good teas both poolside and in the tearoom, delicious the ideal kitchen for romantic dinners and excellent breakfast in buffet, attentive friendly staff the food needs (for more correct to ask when booking), very respectable masseuses that will make you relax beyond imagination
A nice clean place and well organized .. sore main...
A nice clean place and well organized .. sore maintenance of the spa. The blown mosaics have scratched us several times.
We need to take care of the details more ....
We need to take care of the details more ....
The cleaning...
And some maintenance needs to be done ...
And a few more smiles wouldn't hurt!
Sin...
A few words are not enough to describe the splendi...
A few words are not enough to describe the splendid (albeit short) stay spent in this structure. Friendly, helpful staff, very comfortable rooms where nothing is missing. Very good quality and plentiful food. We were given the option to choose separate meals for the children at no additional cost.
The Spa is wonderful; large and clean pool with many whirlpool areas. Beautiful wellness path with spacious sauna, Turkish bath, emotional showers and herbal tea room.
The staff is not taxed with the timetables and allows you to stay more time beyond the classic route lasting 2h AND 30 min.
Despite the stay in high season (Christmas period), the prices are commensurate with the quality of the services received. Nothing negative to say. I also recommend it to families with children, who have access to the wellness path pool without any problem !!
Sincere congratulations
I had a nice day. Clean place. Friendly staff. I a...
I had a nice day. Clean place. Friendly staff. I advise
Immaculate bridge spent with friends, nice clean s...
Immaculate bridge spent with friends, nice clean structure and great welcome from everyone, too bad that in the pool of the spa lacked some piece of mosaic, which makes you cut your feet or hands, otherwise everything is fine.
For some weeks I'm going to relax in the resort's ...
For some weeks I'm going to relax in the resort's spa. Very friendly and well organized. Swimming pool with Jacuzzi amazing, sauna, turkish bath and well-equipped relaxation area.
Nice place nice small but good spa pool. Disappoin...
Nice place nice small but good spa pool. Disappointing restaurant is not worth the cost of lunch
Beautiful place, excellent food, clean room and im...
Beautiful place, excellent food, clean room and impeccable bath, too bad that many people have entered the spa ... more than the available beds
The staff of the wellness center is prepared and f...
The staff of the wellness center is prepared and friendly, but the structure needs maintenance.
SPA, not everything works, drinking water has to b...
SPA, not everything works, drinking water has to be paid for. Modest breakfast with cappuccino and coffee machine, if you want it done by the barista you pay for it. Mah ....
We stayed only one night but we would have happily...
We stayed only one night but we would have happily stayed longer!
We were enthusiastic about the service offered and the professionalism of all the staff.
A special thank to all the receptionists who have been very kind and helpful since the arrival and to the staff of the SPA.
We stayed in the Junior Suite with outdoor jacuzzi.
What to say, a fairy tale! The room was well clean and welcoming. On the bed of rose petals that made the environment very romantic.
The jacuzzi was already on when we arrived, in fact we didn't wait long to use it.
Dinner, served in the restaurant in a very pleasant and intimate setting, was really excellent.
We really enjoyed all the courses that were not at all minimal, in fact!
The SPA is truly exceptional. The girls are very kind and helpful. The environment is really clean and pleasant. Pleasant and excellent sauna, steam room and indoor pool.
What really thrilled us was the couple's massage.
We were accompanied by the girls in the room that we found warm, with soft lighting, ambient music, very intimate. On the sunbeds we found the disposable kit for both.
The massage was performed at the same time as both.
We took advantage of the 60 min "Visir" massage, which was offered to us by the operator a few days before by telephone.
This massage, which includes all types of massages: decontracting, relaxation, hot stone and Californian, is the icing on the cake in an already fantastic service offered.
We very much appreciated the professionalism and discretion of the masseuses who made us feel at ease.
I would say that I will definitely come back to this resort to spend a few more nights.
Being myself in the tourism sector and working in the hotel, I still feel the need to underline a very small flaw that I found:
The breakfast. I found it definitely below the quality of services that this resort can offer. The quantity and variety of products was not that great, but still acceptable.
We had breakfast at 9.30am, the buffet was still half an hour away and despite this the croissants were almost finished, a nutella tart almost finished and three soft but good cakes.
In addition, of course, to various yoghurts, cereals, fruit, cold cuts, eggs, single portion jams and more. I would have liked something more and better quality considering that this resort is among the best in the area.
I'm sure they can do better!
For the rest, I repeat that I will return willingly!
Thanks again to all the staff.
I was expecting something else, a common SPA cente...
I was expecting something else, a common SPA center
Excellent hotel very nice and clean rooms and staf...
Excellent hotel very nice and clean rooms and staff always very friendly and helpful
Clean and very helpful staff.
Clean and very helpful staff.
The pool is splendid
All great
All great
From lunch to dinner ... The spa and the top rooms
Horrible place believe me suck the photos are not ...
Horrible place believe me suck the photos are not fit for the real place. Feel I would have to say a lot about the hygiene of the wellness course, but wasting this time on them is not worth it.
However the only thing to say is shameful and disgusting
The reception staff, rude, unreliable, elegant tex...
The reception staff, rude, unreliable, elegant texture, but inside the biutj farm would be restored, the elegant restaurant, good food, but very dear, structure is not suitable for children
Fantastic Arabic style structure, assorted with va...
Fantastic Arabic style structure, assorted with various functions such as: hotel, restaurant, wellness center, etc. I have been there several times, exclusively for the wellness center. The latter has a wonderful thermal pool with various massage sprays, a Turkish bath, sauna and emotional shower. Drinks and fruit, such as various herbal teas and apples, are included in the price.
Superb Location. All clean and tastefully furnishe...
Superb Location. All clean and tastefully furnished. Friendly and courteous staff. They should only manage bookings better to avoid overcrowding in the spa. Everything is ok for the rest
Beautiful Sicily! Nice hotel with good staff, ther...
Beautiful Sicily! Nice hotel with good staff, there is a good gym and of course the pool!
Excellent structure excellent reception competent ...
Excellent structure excellent reception competent and friendly staff. The advice.
Excellent Spa. The hotel is also of good design. I...
Excellent Spa. The hotel is also of good design. I dined well and eat good fish
Lovely place, staff that has brilliantly dealt wit...
Lovely place, staff that has brilliantly dealt with every unexpected event.
We stayed at this property from 12 to 15 August. I...
We stayed at this property from 12 to 15 August. I can only speak positively about it. All perfect . Cleanliness, excellent cuisine, beautiful spa and especially great girls in doing massages. Definitely a place to come back to
The beautiful structure has lived better times .. ...
The beautiful structure has lived better times .. now it is in decline ... the friendly staff but the cleaning of the rooms leaves much but much to be desired ... an advice .... eye to the sheets ... I gave a star also if I would have gladly given less ...
I have been to the spa with a coupon ..... Reserva...
I have been to the spa with a coupon ..... Reservation in over booking, at the entrance of the spa we have to buy headphones, plastic flip flops (used and re-wrapped nn wrapped) for a total of 8 euros. Let me explain 6/7 couples a swimming pool with 4 jetted jets for the whirlpool plus a occupied sauna area, a small free pool but with a broken whirlpool. Let's take a herbal tea with Lemon written on it but at the time of drinking it it was chilli ...... And then guys just lukewarm water cold cold cold ..... The 2 hour course, in an hour we were already regretful of the choice .... Never again, highly discouraged .... Given the shortcomings nn there was a minimum of understanding only a "hope to see you again" shame! Word of mouth I hope is effective in scouting you.
Carnival evening event a bad dinner pack and ghost...
Carnival evening event a bad dinner pack and ghost dance was not the case
Beautiful spa although there was quiet ... it shou...
Beautiful spa although there was quiet ... it should be a little more careful .the steam coming from the roof trickled into beds did you relax in pieno.Personale 5stelle very friendly.
SPA dirty and untreated: obvious lack of maintenan...
SPA dirty and untreated: obvious lack of maintenance (I even cut myself in the water due to the pieces of mosaic that, having come off the walls of the pool, are located on the bottom. Massages: Excellent and relaxing. Minibar in the room: apart from two bottles of water, empty Hot water temperature in the room: freezing Water temperature thermal pool: barely warm Welcome drink: served at the lobby counter, directly by the receptionist, during the registration of clients' identity documents. : good food and great service, bathroom in the room: dirty Suite room: apart from the jacuzzi on the terrace (dirty), nothing of the Conclusion: mass structure .. absolutely not classifiable as 4 stars s.
A place that seems out of space and time, a "thous...
A place that seems out of space and time, a "thousand and one night" in the middle of Sicily. I enjoyed the calm and the silence as well as a great breakfast
A wonderful place, it has all the possible comfort...
A wonderful place, it has all the possible comforts, recommended.
the hotel is not bad, nice room, very nice and rel...
the hotel is not bad, nice room, very nice and relaxing swimming pool and spa, tea room
the problem is the food, AWFUL. the prawn pasta was raw and not even the shadow of prawns.
dirty kitchen, we found some hair in the middle. sucks.
the breakfast left to the flies who were all there on the food. not recommended to eat there.
The resort is very respectable with magnificent Sp...
The resort is very respectable with magnificent Spa. Personally I was invited for a party organized by a friend and I must say I was very surprised by the excellent organization and the excellent view. Being in Via del Mare is easy to reach and, if you wish, you can reach the sea by driving along the street where it is located. In addition to the pros there is also a counter (not because of the local), the "Via del Mare" road is completely dark in places and for those who are not from the area and come from the highway, driving at night could be annoying. Unfortunately it is not something that the local can solve by itself, being the fault of the municipality, but certainly the local suffers from this.
Comfortable atmosphere, friendly staff, very relax...
Comfortable atmosphere, friendly staff, very relaxing
I attended the spa with a great package and friend...
I attended the spa with a great package and friendly staff
Beautiful hotel, very stylish, clean and comfortab...
Beautiful hotel, very stylish, clean and comfortable rooms.
Very large SPA with some maintenance to do but all in all to try absolutely.
Relaxing route for couples in one of the best spas...
Relaxing route for couples in one of the best spas, a unique and recommended experience! To revisit A +++
Perhaps in the past the SPA has had its glories bu...
Perhaps in the past the SPA has had its glories but today the structure is not very accurate, the staff is courteous but unprepared. I will hardly return
Overall pleasant stay, the structure needs a renov...
Overall pleasant stay, the structure needs a renovation. Very pleasant dinner, as well as the staff.
Good resort, good welcome and good food. Equipped ...
Good resort, good welcome and good food. Equipped with a spa and fitness center.
Beautiful location .... great food ... nice rooms ...
Beautiful location .... great food ... nice rooms and Spa
Very cozy and clean place. The structure is very w...
Very cozy and clean place. The structure is very well maintained and the staff very friendly. At the restaurant we enjoyed a great dinner. The small but pretty Spa in the details.
The structure is not of recent construction but ho...
The structure is not of recent construction but however well maintained, the staff always available and kind, the rooms spotless. A special thanks to the chef because all the dishes were treated in detail and very good
We spent three nights my wife and I in this excell...
We spent three nights my wife and I in this excellent structure, extraordinary staff: from the conciergerie, to the waiters, exquisite people with smiles on their faces.
Back!
The massage cn thong .. without tablecloth cover ....
The massage cn thong .. without tablecloth cover ... noooo
Quiet and welcoming place, professionalism and cou...
Quiet and welcoming place, professionalism and courtesy
We spent 3 days in this hotel. I don't think it's ...
We spent 3 days in this hotel. I don't think it's a 4-star superior hotel because it needs maintenance work. The spa is nice but very small and as soon as we left, we realized that our costumes were ruined by bleach. Eating leaves a lot to be desired, we have received food of little taste and some spoiled things. Really overpriced menu and poor food. Not to be redone.
On Saturday we were greeted with a glass of wine '...
On Saturday we were greeted with a glass of wine 'offered by the center "
We went to the room and got ready for the wellness program (very relaxing).
We went for dinner and ate discreetly, Although we paid for water (forbidden choking on food) and wine.
Anyway everything ok.
In the morning we woke up ready to go for the 30m massage (included in the package).
We propose to integrate with only the addition of 50 another 20 minutes of massage of course we did not accept.
They call us at 11:57
We leave the massage room at
12:23 considering the time to undress, you do the math of how long the massage lasted.
LITTLE SERIOUSNESS.
Excellent weekend of relaxation. Swimming pool, sp...
Excellent weekend of relaxation. Swimming pool, spa, excellent restaurant and extremely helpful staff. Too bad it's over! Until next time.
Congratulations hotel delicious great staff, polit...
Congratulations hotel delicious great staff, polite and available to the needs of its guests the wonderful spa and the very professional girls you will find everything is missing nothing I recommend it to everyone .... the kitchen the dishes prepared with care and very good really a beautiful place to try out
Very friendly staff. Massage 10 laude, sauna and t...
Very friendly staff. Massage 10 laude, sauna and turkish bath discrete. The received robes were a little 'wet
Good food is good QMA lansala brieefing an abandon...
Good food is good QMA lansala brieefing an abandoned and friendly staff
Sauna and steam bath kept to a minimum, disappoint...
Sauna and steam bath kept to a minimum, disappointing.
Congratulations .. just the right place for relaxa...
Congratulations .. just the right place for relaxation ...
Current state of flaw a little bit in the maintena...
Current state of flaw a little bit in the maintenance of the rooms, the spa is very welcoming, the staff are very kind and very professional, the food is good, to come back for sure.
Place of peace, kindness and absolute professional...
Place of peace, kindness and absolute professionalism. Truly a place to relax and rejuvenate
