SPA dirty and untreated: obvious lack of maintenan...

SPA dirty and untreated: obvious lack of maintenance (I even cut myself in the water due to the pieces of mosaic that, having come off the walls of the pool, are located on the bottom. Massages: Excellent and relaxing. Minibar in the room: apart from two bottles of water, empty Hot water temperature in the room: freezing Water temperature thermal pool: barely warm Welcome drink: served at the lobby counter, directly by the receptionist, during the registration of clients' identity documents. : good food and great service, bathroom in the room: dirty Suite room: apart from the jacuzzi on the terrace (dirty), nothing of the Conclusion: mass structure .. absolutely not classifiable as 4 stars s.