Sallar Khorram

Review of Hotel on Rivington

Went to this hotel because of a friend, without a ...

Went to this hotel because of a friend, without a doubt this is the worst hotel, staff, and customer service I have ever experienced. To start, they seem to have a serious issue with maintenance because when we were checking in they informed us that there was no hot water and they weren t sure when and if it would be coming back. On top of that when we inevitably decided that staying in a hotel in an NY winter was a bad idea and decided to find another hotel their front desk was very rude and barely communicating and wasn t sure if we will be charged the entire stay. Fast forward turns out they did charge me the entire stay; funny enough once I claimed It they became chatty and tried to explain to the CC Company their policy. I would strongly advise any one looking at their reviews to stay almost anywhere else, there are much nicer hotels in much nicer areas in New York for much less. Couple come to mind, Gansevoort Meatpacking, the old Park Ave location which is now Royalton Park Avenue.