Location was good, only a few minutes walk to major public transportation station. Overnight parking very expensive. Fitness center was mediocre: few free weights, mostly machines. Staff was very good, excellent customer service.
The giant ballroom was a wonderful setting for the main address of the AVID Summer Institute convention.
They did a wonderful job with the Plexus Super Saturday! Very nice room, clean, comfortable bed and plenty of pillows. I slept like dead people!
I went to vist a friend must say wow can I rent a place, love it!!!!
Wonderful hotel with great rooms and accommodations.
It was an overall great experience. Good food and great location, however room service should be more attentive. My room wasn't cleaned during my two night stay.
Everyone was amazing...Leo, Anthony, Nathaniel, Mario at the Italian restaurant everyone went out of the way to make sure we were good thank you so much
Very comfortable and well kept hotel. Staff truly cares about guests and is very attentive. Wonderful stay.
Long standing modern landmark. Great place, easy access to convention center. Less crowd than closer properties.
Very very very helpful. We are a bunch of loud theater kids and I feel very bad for the staff but they have been very helpful. A few of them had sour looks on their faces but overall, really good service. The rooms are so nice and great environment to be in.
I was here for an event. I can't say anything about the rooms, but the event spaces were nice.
Good beds and rooms, atrium echoes into rooms though so when it's loud that's a bummer. Staff is amazing though and the hotel is beautiful.
Service was fantastic, they really accommodate my family of 8 people. We had an amazing time and can't wait to go back. The place is beautiful and pretty clean.
I wasn't there long but it seems like a very nice hotel!
My room was wonderful. It overlooked the skyline. The curtains were on an automatic switch (no pushing/pulling strings). The temperature was just right. The bathroom had all of the necessary essentials. The room had a coffee pot, coffee, tea, ad water. There was also a refrigerator. The location was great fo riding the Dart.
It's unfortunate that you have to pay for parking but other than that, everything else was exceptional!
Was reasonably located with a spacious parking lot and rooms were spacious and packed with features and amenities.
When I stayed on the 7th floor, the train on the track was noisy, and on a rainy day the sound of a car running on a wet road was noisy early in the morning, but the room was spacious and comfortable enough. After that, the flow of sewage was too bad when taking a shower.
Clean, impressive lobby, great views of the city if you stay on a higher floor. Comfortable beds and pillows. The gym is ok and it's not easily accessed, it's a hike just to find it. Pool is very small.
Beautiful venue, attentive staff, adequate space. Great option for a convention if you can handle the price.
Decent - gym needs major upgrade. Restaurants in the hotel are subpar
Play amazing place to go to see the city skyline at night
My wife and I stay every year for our anniversary, (we were also married at the attached Reunion Tower) and the staff always makes sure it is special! From making sure we're in the same suite as our wedding night to sending us chocolate-covered strawberries, each year is a treat. The furniture (bed, couch, and chairs) is wonderfully comfortable, and the curtains black out the bright city when it is finally time to sleep.
The premier iconic downtown Dallas hotel! First class all the way. The staff goes beyond the call of duty, to make sure you enjoy your stay. Every scene you see of Dallas features the Reunion Tower and this hotel, and that's all you need to know about this place. When you think Dallas, you will want to stay here period!
Very nice hotel, big rooms, we did wanted to change the room in last day for a king size bed but they would have charged us 240 dollars extra, so we refused, but it's ok, I wish they have more restaurants inside ...more options would have been better...overall great experience
The rooms were nice, food was decent, and the bathrooms were clean.
We loved staying overnight for our honeymoon, but unfortunately we were not able to get any sleep. We stayed in room 2464 & we were kept up all night due to being able to hear the elevator all night & unfortunately the train as well. Besides not being able to sleep, the hotel is gorgeous, plenty of food choices, staff is extremely friendly and helpful. We really enjoyed the beautiful scenery from our room
Took a short vacation to Dallas and loved every minute I spent at the Hyatt
Clean hotel but definitely a dated look too it. There was a lot of interesting art throughout.
The location and room was great, but be aware you will have to pay for self parking. Additionally room service does not know what half and half on a pizza means it was rather off-putting.
Great place to stay. Extremely luxurious atmosphere for a modest price.
The staff has been excellent, the room is excellent, the only real annoyance is the train that rolls by in the middle of the night which makes it difficult to sleep. I would have liked this to have been advertised it mentioned by staff all I could have switched sides of the hotel.
Excellent stay and great service. A little pricey on the in hotel beverages.
A little hitch with our reservation but YaYa took care of it. She was a pleasure to work with, GREAT asset to Hyatt!!
I attended a convention here and this facilities were well furnished, high quality, and the staff was courteous. This is a great hotel for conventions or conferences.
Great place to stay. Staff is courteous friendly, and efficient.
While the facility was nice, they charged $5 for a can of coke... A can... Of coke
My time was alright but service could have been better
Great location for Stranger Con this weekend! Loved being able to use the DART rail
Outstanding Hotel. Very Busy! Good Crowd and Good Professional Staff. Good Views of the City of you can get one and the Bar Restaurant was Great!
Visited here for SQF conference. Good facility. It is a behind the train station and without a car, kind of inconvenient to access. There is underground turned below the train station, but Hotelside door opens at 10.
I have to say this place was pretty amazing. Service was fast, the rooms were luxury and clean. I have a few complaints but they should by no means detract from how nice this hotel is.
Vending and ice machines are few and far from a majority of the rooms.
Tech in the room is still stuck in the past. TV is a junk LCD with connection for game system and or blu-ray that don't really work well.
Great location and amenities, plus easy access to Union Station. Price for room is decent but valet and food is outrageous, avoid if you can.
Excellent Hotel spectacular views beautiful inside and great customer service
Hotel staff in the ball room was rude and unprofessional
Beautiful hotel! Beautiful rooms! Knowledgeable and courteous staff! Definitely a place to stay in the Dallas-area!
Beautiful hotel with excellent hospitality. This is truly a gem in Dallas with an elegant touch!
Very nice place to stay and the site from the room was amazing. Short walk to the Kennedy Memorial and Daily Plaza...
Amazing hotel with amazing downtown views, try the elevator to the 28th floor.
Friendliest staff I've ever encountered. Amazing rooms. Beautiful hotel
The interior is beautiful and immaculate. Staff are professional. The restaurant was expensive but good and worth the convenience.
Great place. Clean rooms, nice staff. Easy to walk to downtown.
Visiting here was great. Everyone that worked there that I engaged with was very helpful.
I attended a conference at this hotel. The location was great. The rooms were great. The catering was also really nice.
Ionic, top hotel. Great management and service. Bend over backwards for special events.
Unfortunately substantial connectivity issues... Wi-Fi is available in the rooms but not in lower level without some type of conference pass. Mobile connectivity almost non-existent or brutally slow. So severe, dropping 2 star over this. Otherwise it would be a 5 star rating.
Although a bit older, this Hyatt is well maintained and the rooms have been updated with modern touches and great work areas. The restaurants are ok but not where I would hold a business dinner. It would work well for families as there are some things to do in the hotel and it is a quick pickup to lots of venues in Dallas. I highly recommend.
Fantastic rooms and all staff are very friendly. I would definitely recommend to a friend and come back myself.
Went to a conference at the hotel. The hotel is very nice and conference center is great. The food has been hit or miss. The pizza is pretty gross and there are very few vegitarian options.
I love this hotel! We host a luncheon for roughly 500 each year in the fall and the service, food, and staff is always spot on!
The room was ready when we got there at 3:30pm, nice view of downtown as the room description stated. Everything was very clean, bed was comfortable and room was spacious. The staff were very nice and responsive. Would stay here again.
Wolfgang Puck's Five Sixty is a must see Dallas restaurant! The food is pricey yet worth it and the views are priceless.
The Reunion Tower is cool, the staffs are somewhat friendly, but the food there is so expensive.
This is a great hotel. They have an amazing staff and amazing setup.
The hotel has been great, it is clean with very nice rooms and bathrooms. The staff has been helpful and friendly and the experience has been excellent all around.
You can admire the whole panorama of the CD. Of Dallas Tx. It is not expensive they have affordable prices.
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