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What reviewers say about Hoteis.com

Generated with AI from 3,935 reviews, listing data and website checks · updated 5 days ago

Based on the cross-section of reviews, most customers describe their stay positively, noting clean rooms, helpful staff, and convenient locations, while a smaller number mention concerns like noise, cleanliness, or unexpected deposits.
Is Hoteis.com expensive?

About 12% of reviews comment on price, with about 70% of those being negative or mixed. Reviewers report issues such as high room rates, extra fees for parking and amenities, and a $109 security deposit. Some note reasonably priced themed food, but others find food pricey.

Source: Reviews on Trustburn

What problems do people report with Hoteis.com?

About 44% of reviews describing an experience report a problem or mixed experience. The most frequently mentioned issues are staff service quality, room comfort and cleanliness, noise and environment, pricing and fees, and parking and logistics. These reviews date from January 2020 to September 2020.

Source: Reviews on Trustburn

What stands out in positive Hoteis.com reviews?

About 56% of reviews describing an experience are positive. Reviewers most often praise staff friendliness and service, cleanliness and room quality, the overall positive experience, dining and amenities, and location and convenience. These reviews date from January 2020 to September 2020.

Source: Reviews on Trustburn

When was Hoteis.com last reviewed?

The newest review is dated September 2020, about 6 years and 2 months ago. The oldest is from January 2020. None of the 3622 reviews were posted in the last 12 months.

Source: Reviews on Trustburn

AI-generated from the sources shown under each answer. Verify anything important with the company directly.

Ryan Gregory
Reviews 1

Loud, especially if your room faces the open atrium or is facing Union station. Easy check in and out. Lots of elevators. No good coffee to be found anywhere nearby. The hotel coffee is atrocious gasoline. Beds are comfortable and service is good.

M Farves
Reviews 1

Wonderful stay. My husband and I started for our anniversary and the hotel was very accommodating. The even included a complimentary bottle of Chardonnay which was nice. We ordered some food from there as well that arrived promptly, and tasted delicious. Lastly, the city view is amazing. We will definitely be visiting again to check out the restaurants next time :)

Harry Wertz
Reviews 1

Beautiful hotel in downtown Dallas, great views from the guest rooms. Several great restaurants and a full service bar. Elevators have a great view. Once you leave the property it's a quick walk to Dealy Plaza, Union Station and the Federal Area. Some great restaurants and steakhouses are nearby. The Elevators can get congested at peak times. PARKING IS AVAILABLE. Staff were wonderful. You get a choice of the type of view. I opted for the train station and downtown, they have rooms facing the highway, county buildings etc. The pool is small but rooftop. Enjoy your stay I did.

Newest Times
Reviews 1

Always love the hotel and visiting the reunion tower, but not happy that you can't get a microwave in the room. I understand the reasoning behind not having them in every room, but think they should be available upon request like some hotels do. It's an inconvenience to have to get dressed to take a trip downstairs to heat food when it can be done in the comfort of the room.

Cinde Monsam
Reviews 1

Comfortable room, bit noisy from the bar in the open atrium and train station out the window though. Limited cable and extremely slow WiFi. Recommend a modified "green" option that would get refilled water and coffee, but not change out the sheets or towels.

Liza Escribano
Reviews 1

Stayed here for our business convention. Love the service, clean room, clean bathroom but the swimming pool is very small. The food was ok, a little pricey food and drinks but staffs were very nice and friendly. Had much fun during my entire stay. Will be back again.

True Blue
Reviews 1

One if the conventions I work each year just moved their business venue to this hotel~ Staff was very kind and helpful which was a big comfort as staff haven't always been to welcoming to us at other hotels. Themed food options were available within the hotel to match our events theme ( very thoughtful! ) that wasn't overpriced. It saved my having to leave the hotel to go eat so I could get more work done in the evening. Very happy with my experience and hope to stay and work again with the convention next year!

Jacki Stammer
Reviews 1

I attended a meeting at the Hyatt Regency Dallas. The meeting room was spacious yet well-furnished, and I didn't feel like I was in a huge room while there. Afterwards, I even got directions back to my car from a very helpful and nice Dallas police officer who was in the lobby. I would definitely recommend the Hyatt for your next event!

Payaso Loco
Reviews 1

Checked in today, came up to the room and the room hadn t been cleaned. Sand or salt on the bed, room quiet dusty. They agreed to come up and change sheets and vacuum. Shower curtain had a stain on it, hate to think what it might of been! Not a good stay!

Marybeth Schwab
Reviews 1

Wolfgang Puck's 560 restaurant was DELICIOUS! I had the steak filet with mushrooms and it melted in my mouth. The 5 spice chocolate ice cream was also top notch. Servers and hostesses we're polite, fun, and we'll knowledged about everything.

Juan Bell Jr.
Reviews 1

It was a decent hotel, on par with any other one I suppose. Pretty cool history on the walls. We did enjoy visiting five sixty for dinner. Parking was awful though $29 for valet parking, $19 for non valet outdoor parking. Valet parking took 15 min every time we left.

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