Hoteis.com Reviews

The hyatt was really nice. The interior is a huge open atrium with running water features at the bottom. If you are on the lower floors it may be more audible but on 5 it was not really noticeable. What was noticeable was the train tracks right next door. Apparently the rooms with the good view are on the train station side and the rooms with less of a view are quieter. Typically not a bad thing, but there was one cargo train in the middle of the night that felt like it was 5 miles long pulling through and you heard the rumble. The passenger trains were not as noisy.
The food at the breakfast buffet was excellent except there didnt appear to be any pancake or waffle options.

Went to a large event that was in one of the large rooms downstairs. The staff working the event (buffet food, cash bar, games) were friendly and professional. Bathrooms were clean and easy to access.

My first night was ok....the next day I was told I had to park on the back because the lot I was told to use was full they had an event..they should of told those people to park on the back they were not guest ....I m the GUEST...Valet parking attendants weren t professional .Housekeeping sucks ..Management wasn t helpful at all. I wouldn t recommend this place to anyone

when I have a choice I stay at the Hyatt I die of in provide security for the Hyatt I provide security for people visiting the Hyatt uh Jim um tattoo and I operate I worldwide uh escort security service where you are treated like the president for you probably are the president of something Manny have gone with us do you have died

We're guys mostly we bring our sticker sports out with them back usually live

Excellent service and an awesome place to eat as well... Highly recommend

Easy check in, clean and spacious rooms, reasonable prices, friendly and caring staff, what more could you ask for! We will use them in any state as the customer service emvironment doesn't seem to change with location.

Service was great, location was good, room service wasn't the best food.

The only problem was parking. I didn't feel safe where it was AND IT WAS 9 BUCKS. it's like I'm paying to get mugged

Really nice hotel, room was well appointed and comfortable. Staff was very helpful. Hotel is well positioned and in a good location in downtown Dallas. Close to love field.

Wonderful tourist attraction next door called "The Ball' which is over 400 ft in the air and rotates. Plus, the hotel staff is great. Large convention type hotel with 1120 rooms, but also great for families. Lot's of beautiful space for weddings as well. The hotel is also just 4 blocks from the Kay Bailey Hutchinson Convention Center. There are commuter trains for the city and the Tryniti Rail Express that travels between Dallas and Ft Worth with a convenient stop at the DFW Int'l airport.
commuter trains for easy access to other areas in the mid-cities and directly between Dallas Ft Worth with a direct line to the DFW airport. Two really nice restaurants and a really cool bar.
There's a lot of Dallas history displayed in photo's hanging throughout the entire hotel!
This is a great hotel. One of the best and certainly in the top 5 in their category.

Great location. Near many things. Beautiful interior.

We went for drinks and dessert. We weren't able to make a reservation but got right in. We got chocolate martinis which were very strong and not flavorful. The souffle was awesome but the baked Alaska was difficult to eat. It was hard to cut, and over powered by banana. Needless to say we only stayed for 1 drink.

I attended the VIP breakfast for the American Heart Association Heart Walk. Very nice 1st class service all around.

Decent hotel. Staff is very uninformed, and less than helpful, though. Could improve significantly.

We dined at the Italian restaurant on site. The food was decent but over priced. Portions were small compared to what you would expect elsewhere.

Clean rooms with good views. **Don't make any long distance phone calls**

Restaurant at hotel was very nice but I did not dine there, only had drinks at bar. Bartender was fantastic.

I'm not sure if you have to pay for parking at every hotel, but you do here. Seems odd that if you pay to sleep for the night you have to pay again to park.

This is a very beautiful and great hotel not bad prices for it either

Very nice clean and great location very friendly workers

Very clean. Hotel bar has good beer and very friendly staff.

Beautiful and clean.....nice view of downtown. It was so conveniently located to the GATS truck show in dallas... See ya'll again in August!

Nice room
Clean
Good view

The bathroom doors suck though

Hotel was nice.... customer service was excellent, however the pool was an absolute disappointment... I ve seen bigger bathtubs.

This Hyatt is awesome! My colleagues and I have stayed here often, and have been very impressed with the friendliness and professionalism of the staff, the cleanliness and amenities of the rooms, and the variety of food and drink options of its multiple restaurants!

We come here often because they treat us right and that's what matters to people who travel a lot for work. I recommend you stay here as well.

Staff is accommodating, rooms are comfy, ballrooms are quite large and ready for any venue. Highly recommend.

I was here for a conference. All the employees, especially valet were very courteous. The restrooms stayed clean throughout the conference. I'm sure this service extends to the actual hotel.

We had a large event using several halls and conference rooms as well as a large portion of the rooms. The hotel staff and facilities were great even when our group timing was stressing to the staff.

Was at five sixty restaurant, was wonderful environment. Enjoyed the friendly staff and loved the revolving restaurant.

High end. Some classy place but carpet had a big wrinkle in it , stumbled when caught my toe. Expensive breakfast.

Very nice rooms. Great guest experience and staff was very Friendly

Pretty nice hotel. It's convenient since it's near so much and offers a lot of amenities inside if you don't feel like going out for things; however, you definitely pay a premium and the selection is small. Staff is pretty friendly and rooms are clean. Rooms and bathrooms could be bigger considering the price of rooms.

The hotel is beautiful and well maintained. The city view is spectacular and modern updates are great. Beds are pretty standard but the feather pillows are top notch. Very stylish and beautiful atrium. Pool, gym, 24 hour market with vegan, non GMO, cage-free, etc items (it is nice to see environmental friendly establishments). Their three restaurants are the on the second floor and just launched yesterday. Kind of spendy bet very good. I highly recommend the steak frites and apple crisp with cinnamon ice cream!! TOP NOTCH service from my waiter, Mukul, at Centennial tonight. My two areas of mild discontent: the area surrounding the hotel makes me uncomfortable and as such, I don't feel safe venturing out at night (not much the hotel can do). Second- the tv guide was not very comprehensive and I really wish there were some more channels. Still 5 stars overall.

Room & service was excellent. Was in town for Dallas marathon. Hotel was convenient to start and finnish.

A/C didn't ever get room (room #942) below 73 degrees, even after maintenance came and checked. Since only staying for two nights, didn't worry about it. They did provide a box fan for comfort. Other than that, the property was nice and well maintained. Every member of the Hyatt Regency staff was friendly and helpful. Corporate event entertainment qas casino night and have to give a shout out Toby. He made the event really fun!! Would recommend this Hyatt Regency.

Very nice, new and impressive hotel with many amenities

Everyone was nice and helpful. I really enjoyed the atmosphere

Fantastic hotel. Clean and modern rooms. Great view of the city. Right near public transportation and sightseeing locations. Friendly and helpful staff.

Nice view. Friendly service. Comfy rooms. Good pricing. One of the best hotels to stay in during your visit in Dallas.

Great location, the service and lobby were really nice

It is a nice place but overely expensive. How is it that parking is not free and breakfast not included? If you stay at a cheaper hotel you will get those perks for free, makes no sense to pay more and get less. Otherwise, the place is very clean, the restaurants are good and it is a fun experience.

We recently had an event there, and the hotel staff were more than accommodating. Everything was taken care of and they were professional and extremely friendly. I honestly would recommend this hotel for anything they can do.

Absolutely wonderful hotel and convention center. The only possible downside is how hard it is to get around inside but that's only because there's so much to see or do.

Great hotel. No free breakfast but very nice. Close to JFK scene with package deal.

Spent a Saturday night at the hotel. Check in was easy. Essentially there is only valet parking which is in and out for 30$ per night. Room was nice. We paid for the nice city view which faces the train tracks so you will get some added noise if you go that route. Ate at both the Italian restaurant and 560 which were both enjoyable yet expensive options. Hotel is not really that close to.many things so you will be stuck there unless you drive or uber away. Really nice staff also...

Great hotel. We are here every year for Mary Kay seminar.

I loved the sleekness of the hotel, the elevator rising up right next to the Reunion tower. The view from the Suite was amazing as well, you could see the amazing Dallas skyline

Really disappointed in the room amenities, room service was terrible. Front desk took off the charge but still was very disappointed. Will probably stay at the Homewood next time. Also, no regency club. Probably worst Hyatt regency I've ever stayed at.

The room rate was fair for the size/decor/location ($174 for a single king size) however there was issues with the bedding and excess charges. The bed was overly firm and uncomfortable. There was no fitted sheet, instead there was simply a sheet over the mattress. Parking will cost a minimum of $19 a day, which was not advertised. The carpets throughout the hotel look as though there was a stream of urine running down the hallway. A very unfortunate design decision. Amenities were very basic. Herman Miller chair was a nice touch.

Never book this hotel by giving your credit card because it debits cates even if you canceled 2 months in advance and you had confirmed by their concierge service ..... Really, rotten service and do not want to pay back. Hotel to avoid !!

Fantastic hotel. Attended a conference held here. Food was great, room was clean and well furnished (lacking microwave though) and conference room and service was top notch. Would definitely stay again if I'm in the area.

Easy pickup for visitors. Great access to highways.

We have visited this hotel many times over the years! Never had a bad experience! Friendly staff, convenient location and amazing food!

Great atmosphere. Very clean. Toilets are always manned by staff cleaning regularly.