Hoteis.com Reviews

It's very sad to get to this nice hotel, with high expectation of cleanliness, and find some nail clippings right next to the welcome water bottles! Other than that, it's an O k hotel. The staff on the other hand is very nice and professional.
P.S. don't put your car with the valet service if you're planningto go out right after checking in, it'll take a while for you to get your car ready. Do it after you're done with your outing, when you're about to settle for the day.

Nice hotel !Rooms are small and could be alot nicer for the money .

service was wonderful and rooms are always well maintained cleanliness 10 out of 10

Good for business stay. Bathroom is very small so sharing with multiple people will be challenging.

Beautiful rooms, lovely lobby, awesome bar, breathtaking view at night and day

Wonderful honeymoon stay, great place and good food. We saw two celebrities!

First time at location. Great business trip! Long Hyatt time member.

Nice staff, clean rooms, excellent place for training or conference

Outstanding Staff All Around, from the concierge to the staff inside the restaurants to the management. You can expect five star service.

Great downtown location. Plenty of meeting rooms and amenities.

Went to Grandson's piano recital 2nd year in a row, he is awesome!

Great view with power window shades! Excellent light and climate control!

I have stayed at this hotel in the past and it is typical of higher end convention hotels where you pay a premium for the convenience of the facilities and for the amenities (no free waffles here!). Most recently, I did not spend the night but attended an all day youth convention. One disappointing experience occurred when I wanted to mail a stamped letter. The receptionist told me to take it to the FedEx office on the lower level, which did not accept USPS mail. I returned upstairs to the concierge desk (adjacent to reception) which accepted and, I trust, mailed my letter.

Everything about the stay was great. They have good room service pizza. And they helped out in anyway possible. Would stay again.

Was only delivering..
But looked like a nice place to stay

Great Place and Professional staff Clean room and nice restaurant.

Will be back again. Got a top level floor for me and my wife Valentines day out. The staff took very good care of me and my wife and all of our needs.

Celebrated my birthday with a friend from Memphis, TN.

Location is awesome, rooms are stunning, and service was great! Plus, it's literally right next door to the amazing Reunion Tower

The hotel is very nice and convenient, but don't drink in the bar unless you want to pay for the bottle when you only ordered a glass.

Great service and beautiful hotel. Remember there's an extra cost for parking.

Top notch in every sense. Sharp, comfortable rooms, grand atrium lobby, excellent breakfast options. Will return.

Loved it! Beautiful place wirh excellent customer service. Will be staying here again!!

Here's the bottom line: the parking accommodations are unacceptable. Came for a kids piano competition - they'd booked some other event at the same time and clearly overbooked everything. I didn't want to pay $30 for valet, so I was directed to the "B Lot", which was literally a one mile walk. Hauling luggage and with two small children in tow. And it's still $20 per night. Based upon that alone, they get one star.

Staff is friendly enough. Accommodations are fine. If you're traveling for business and the company is paying all of the little costs at every juncture, the place is fine. But I'm never coming back with family or on my own dime.

Was a great stay. Friendly staff and clean rooms. Great views.

Very nice and professional staff. Amazing view from the top. My only suggestion would be that they place placards on the terrace noting what you are looking at and in what direction.

The dinner was delicious. Cocktail and incredible desserts.

Reunion tower was closed with no notice. There should have been a sign in the parking lot.

Good fancy place to visit here downtown Dallas Texas

This is a massive hotel! I attended a 3 day event here and was really happy with the venue. The staff was helpful, too.

This is a nice hotel with nice amenities and the rooms are very well done. However, if you get a room that has a door to an adjoining room, you better hope your neighbors are extremely quiet. Normal conversation can be heard like you are sharing the room with a couple of strangers. It's impossible to enjoy anything when all you hear is your neighbors voices, music, and whatever else they are doing to carry on. I expect it from a hotel charging 30 or 40 dollars a night. However not something I would pay 120 bucks a night for. It's an utter water of money. I've never had this problem with adjoining rooms before, but I will avoid this chain and any rooms in this setup from here on out. How hard is it to purchase doors that actually block out sound?

Nice hotel, restaurant has great views of Dallas. Food is just okay and prices of food/beverages have huge markup. The $40 bottle of whiskey I drink is $17 a shot. Valet parking comped if dining at restaurant.

The meeting tower loves all my guests who come from outside

Me and my wife are currently staying at the one in Dallas. The room was amazing and comfortable. The service was stellar along with the food. I would definitely be staying at another Hyatt Regency in the future with how great the stay has been so far.

Great service, professional. One of the best in D- town.

Nice, spacious rooms. Friendly staff. Good views of the city from higher floors.

Good, not great. We booked an Executive King room for 3 nights though. When we arrived, we learned that there were actually no Executive King rooms available for our first night, and that we would stay in a standard King instead. Not a huge deal - they knocked a few bucks off the cost of our stay and comped us breakfast for the whole trip. The standard King was a nice room. Pretty spacious, and with a comfy bed. We had a 9th floor Park View room, which would better be labeled a Highway View room since it overlooks a tangle of interstate intersection. When an Executive King opened up, the concierge offered to have our luggage moved up to our new room for us since we would be out and about. At about noon, I told them that would be lovely. At 3, I arrive in my new room and there's no luggage. 1 hour and 3 phone calls to the concierge later, a bell man arrives with my luggage and states that he had just heard it needed to be picked up. Unacceptable. The executive King room itself is quite nice. Comfy sofa, nice glass table, and a comfortable bed. Walls may be a bit thin - or alternatively, my romantic neighbors may just be a bit overzealous. Nothing that negatively impacted my experience. This room is a "City View" room instead of the park view, and I definitely prefer seeing the skyline over seeing a bayou and a tangle of floating concrete. There is a train that runs by and you certainly can hear it from the room, but it isn't terribly loud and didn't affect my sleeping. If you're a particularly light sleeper, this may be a problem. Breakfast at the Centennial Cafe has been wholly unremarkable. It's nice as something that's free for us, but it would be a crazy rip-off if it weren't. We had drinks and appetizers at the hotel bar, which was less absurdly overpriced than I expected. The nachos were solid. All in all, there were some issues but I got a hell of a deal that makes it worth it to be here. It's a lovely hotel - just try to make sure that they actually have availability if you book through a third party.

Enjoyed my stay and it had a great accommodations. Employees were very nice and had excellent service. I would definitely stay there again.

Our company has reserved this for the past 3 years & they always exceed my expectations. The have working with massive crowds down to a science. Polite, efficient & friendly. The rooms are well proportioned & updated in a modern motif.

Friendly staff, very attentive and accommodating. We purchased the room using Hotwire and it was obvious based on the room they put us in. The room itself was very well furnished, clean, but a few problems. 1. When we entered the room the smell of cleaning products was intense. Based on the dampness of the carpet they had just cleaned them, but the smell was very similar to that of fresh paint. 2. We were out on a lower floor, on the front of the hotel facing the train yard. All day and night you hear the trains and their horns. 3. Noisy neighbors. While I do not fault the hotel for their guests, on the floor we were on the walls were paper thin it seemed. Luckily they put their kids to bed early, so this was not a real issue. Overall for the cost we paid I was satisfied with the stay, just the minor annoyances above that I would not have expected in a hotel of such high reputation.

Great stay wonderful people and nice rooms and amenities

Very pleasant visit, the tower offers a unique view of the city. Ticket is a bit expensive for the experience, still nice.

I went to a conference for work the staff was very nice. The hotel was clean and it was a great event with over 300 attendees.

Really liked this hotel-close to downtown and the train station. Rooms were big and clean. Very quiet too.

It's rare that we have the opportunity to stay in higher end hotels. When we do, we thoroughly enjoy the experience!

The room was clean and spacious with a great view!

The bed was comfortable but the pillows were less than desirable. Too soft.

The only thing I don't like about staying in the bigger hotels like this one is how far you have to walk to get to things. (It's not that I don't like to walk. With MS, it's just a bit of a challenge for me.)

It would be great if check-in process could be faster. It seemed to take a long time.

Conference rooms were very clean, coffee shop was convienient, bathrooms were slightly unkept. Overall, it was a nice visit.

It was a beautiful place with great food and accommodations. If I had the money, I'd stay all the time!

Ran in to FedEx print shop. The employees were very helpful and friendly. The valet was also friendly and gave me directions

Very nice rooms friendly staff tv hookups on the rooms I only wish guests could have reunion tower

Been at this hotel many times. Good accommodations and s great place for conferences.

Beautiful place!... So many amenities. Surrounded by so many city activities... Being an Evacuee of Lake Charles, Louisiana and no home to go back to, I could see myself creating a life here.

Hotel is beautiful, however, the customer service leaves a lot to be desired.

This was a great place! The bed were so comfortable the rooms was beautiful!