Rich Tomasheski Review of Hoteis.com
Good, not great. We booked an Executive King room ...
Good, not great. We booked an Executive King room for 3 nights though. When we arrived, we learned that there were actually no Executive King rooms available for our first night, and that we would stay in a standard King instead. Not a huge deal - they knocked a few bucks off the cost of our stay and comped us breakfast for the whole trip. The standard King was a nice room. Pretty spacious, and with a comfy bed. We had a 9th floor Park View room, which would better be labeled a Highway View room since it overlooks a tangle of interstate intersection. When an Executive King opened up, the concierge offered to have our luggage moved up to our new room for us since we would be out and about. At about noon, I told them that would be lovely. At 3, I arrive in my new room and there's no luggage. 1 hour and 3 phone calls to the concierge later, a bell man arrives with my luggage and states that he had just heard it needed to be picked up. Unacceptable. The executive King room itself is quite nice. Comfy sofa, nice glass table, and a comfortable bed. Walls may be a bit thin - or alternatively, my romantic neighbors may just be a bit overzealous. Nothing that negatively impacted my experience. This room is a "City View" room instead of the park view, and I definitely prefer seeing the skyline over seeing a bayou and a tangle of floating concrete. There is a train that runs by and you certainly can hear it from the room, but it isn't terribly loud and didn't affect my sleeping. If you're a particularly light sleeper, this may be a problem. Breakfast at the Centennial Cafe has been wholly unremarkable. It's nice as something that's free for us, but it would be a crazy rip-off if it weren't. We had drinks and appetizers at the hotel bar, which was less absurdly overpriced than I expected. The nachos were solid. All in all, there were some issues but I got a hell of a deal that makes it worth it to be here. It's a lovely hotel - just try to make sure that they actually have availability if you book through a third party.
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