Honda of Joliet Reviews

This is the second new car I have purchased from Honda of Joliet and from the same salesman, Brian Krakowski. I think that tells you what I think of them. In the past I found buying a new car a painful expereince...but this has been a refreshing change.

Integrity and trust is why I take my business to them for the second time. i felt no pressure and a honest fair price. I did not feel preasured and the Finance & closing paperwork was clearly explained. From the sale to the service department, customer service is why I keep going back.

I will buy my next vehicle from Honda of Joliet....what more can I say than that.

Great service and Carlos was great at his job working with me to get me my vehicle. Thanks

I got a great deal on my pilot. Rich Ponulak was exceptionally helpful and he made the purchase of my 2019 pilot elite an enjoyable experience. I have been doing business with Honda of Joliet for 24 years and I have always been treated well. My sincerest thanks to Rich. Id also like to thank Rick, John and Patrick.

I had nothing but a great experience at Honda of Joliet. They were able to find me the car I was looking for at a excellent price. Everyone was very cordial and helpful, and the paper work process went smooth and without a hitch.
To all the people that helped make this a great experience
-Justin Magee, Sales consultant
-Bill Smiley, Sales consultant
-Emily Roland, Bdc
-Linda Soto, Bdc
-Patrick Abrecea, Sales Manager
Thanks a million!

Came here to look for a car I saw online with my mom. The service was excellent! Eddie H was super patient with us, as we had a lot of questions. The service was prompt and smooth. I am definitely going to recommend this location to my family and friends!

Sharhera worked hard to make something happen and we were so close but not close enough. She was great and we'll be back in the future to try again!
Thanks and good luck!

Highly recommend Honda of Joliet. They took very good care of my needs. Pleasure doing business with these guys. Good place, highly recommend Hardy, he was very quick to answer questions, set me up for test drives, very easy to work with, explained all the features of the vehicle.

Liz thank you very much for your attention with my honda civic si 2019 and for sending photos of the car

Thanks Tamara for helping me with this review. Ken said he was gonna sell me a car and that s exactly what he did! Thanks Ken very happy

I had the pleasure of working with Rich again on my second HR-V lease. He answered all my questions and goes above and beyond to make the process easy. Service is always exceptional. Great experience all around!

Update! Ken at Honda Joliet did it again. After our car was totaled we had to do the whole car buying process all over again. Ken was proactive and got us in ANOTHER GREAT car super fast. Thanks again Ken.

Ken and Tyler were both exceptional to work with. The process was super smooth and we were taken care of very well. I would highly recommend Joliet Honda and specifically Ken and Tyler.

Eddie and everybody were great thanks for picking me up at the airport!

Chrisnah Sem is a good guy, very honest, a pleasure to work with. He is a non-pressure salesman. Made the transaction nice and smooth and was sweet enough to give me a hoodie . Overall, the entire staff was a pleasure to work with and will be a returning customer!

Brian K. assisted me with buying the 2018 Civic Hatchback! Great experience.

My experience at Honda of Joliet was wonderful. The sales person Ted Turrisi was attentive to my needs and didn't put any pressure on us. He allowed us to comfortably make our choice. I'll highly recommend this car dealership and sales person Ted Turrisi. Likewise, Angela outreached timely and set up my appointment with a salesperson quickly and efficiently. The entire Honda of Joliet staff treated me and my wife as a high priority. I'll will not hesitate to purchase another vehicle from them.

Terry Scott went to the plate for us today on a CPO 2018 Pilot!! And he threw in the throwback Honda hat I was checking out also!!!

I had the pleasure of working with Angela Polichemi on a Honda CRV for my Mom! Angela took her time to help us out with all questions. My Mom was going to by end of last year then put it on hold, and came back again just this past month. Angela remembered everything about us and her needs. She made sure she was happy and went above and beyond with her kindness. If you are buying from Honda of Joliet reach out to Angela first as she was amazing to work with!!

As always Oren Ferguson went above and beyond what was needed to make a repeat customer continue buying from HondaOfJoliet! Great Job!
Thank You.

Ken Laing is the best! He's helped my son, myself, and now my daughter. Very hands on and professional. I highly recommend him and Honda of Joliet!

Brian Krakowski provided top notch customer service. This dealership is the best! Brian made the car buying experience simple and fun! I would recommend this dealership to all of my friends and family. I walked away knowing I will go back in a heartbeat. I just bought 3 cars this year! Exceptional service, knowledgeable, friendly and honest. They deserve the top rating and work hard to make it happen.

I had a 5 star customer service yesterday from Hardy Patel while buying a new car. He was a great salesman and guided me through the process. I would highly recomend Honda of Joliet to any buyer looking for an easy and great experience. Thanks again!

Ken Laing Sr. at Honda did an amazing job helping me find the right car. I was all over town trying to see what was perfect for me and was really close to giving up hope. However as soon as I came in to Honda he got me into a new Civic and I fell in love. I really appreciate all of his hard work and the brand new car. I give him a 10:10 for excellent customer service, respect towards my family members and I, and being patient with all of the questions and concerns I had. Thanks again! I'll be sure to take good care of my new car and continue to be loyal to Honda.

If you're going to buy a car, buy from Ted Turrisi. Very knowledgeable, friendly, not pushy, and will make sure you walk out the door with everything that you need. Family has bought 4 cars from this man and will continue to do so when we are in the market for one.

My wife and I always get outstanding service from Honda of joliet every time we purchase a car from them. This was round 6 for us. Rich and Shahera went above and beyond to get us a good deal on a 2020 Accord for our daughter. Ask for them next time you stop by Honda of joliet. They re awesome!

Liz and Tyler were very helpful with me and my Dad ! We finally were able to find our family car thanks to you guys. :) Liz was also very sweet to us, and had lots of patience with us as well. We felt very comfortable working with her.

Came in for an oil change saw the lovely Shahera Boyd. I purchased a car from her and Nelson some months back they took care of this verry professionaly. The 2016 Accord was purchased at Honda of Joliet. I love their service and I will continue to go there.

I had the best experience at Honda of Joliet! Chris Sem, Linda Soto, and the management team really took their time to get me into a brand new CRV, with all the features I wanted and at an affordable rate. Chris really took his time to familiarize me with my new vehicle. I am so content with my purchase, 10/10 would recommend.

Very happy with my new Honda Civic! Thank you Eddie Huerta

Bought a 2016 Accord from here. The salesperson Ted and Angela were amazing to deal with. They didnt have the car i wanted but instead of forcing me to get what was on the lot, they had one transferred from another dealer. Will defiantly refer them to anyone looking for a car.

Hardy, our salesperson, was incredibly courteous, outgoing and knowledgeable. Answered all of our questions and bent over backwards to make sure we were satisfied. Would definitely purchase another vehicle here. Thank You Hardy!

Couldn't believe the experience I had with my recent purchase of a new 2017 Honda Pilot! I live out of state and Honda of Joliet not only gave me the best deal possible, but they also delivered the new car and drove my trade-in back to the dealership at no additional cost! The back and forth over phone and text was not always the easiest (which is the reason for the 4 stars), but we finally got this all worked out after a few delays. I would highly recommend using this dealership especially the great service from John Wise and Jessica Dempsey. Next time I'm buying or recommending to someone in the St. Louis area, I plan to recommend this team!

My sales person was Eddie, very helpful and knowledgeable throughout the whole experience. Was able to get me into a brand new Civic lease at a payment I am very content with. Thank you Eddie, and thank you Honda of Joliet.

This is my third purchase from Brian Krakowski. My car buying process was smooth and stress-free. He thoroughly explained the car's features, technology and the paperwork process. Because of Brian and the friendly staff at Honda of Joliet, I am a loyal customer and recommend both family and friends to the dealership.

Tamara , Alex, John W . , Shahera , and Harvey made my car shopping experience amazing.

Excellent customer service! Linda, whom I spoke to on the phone first to set up a showing was super helpful and friendly. Justin was my sales rep, and he too was really friendly and would bend over backwards to make sure we were satisfied. As a manager of a restaurant, I look and strive for the best customer service possible; which is exactly what they deliver. Also, for it being my first time buying a car on my own they helped me in every way possible. Even other staff members would walk by when we'd be waiting to make sure we were doing okay. Great job Honda of Joliet! And thank you for everything!

Pleasant experience with Honda of Joliet. Oren and John displayed professionalism, patience, and respect from start to finish to make our purchase as painless as possible. Would definitely shop here again.

Great experience with our sales rep Rich! Bought a cr-v 2017 silver. Knowledgeable, very friendly, followed through on promises. Successful day! Thanks Rich!

Hardy Patel is the man! He went above and beyond in helping my parents get financed for their first car! A true professional to deal with and highly knowledgable in his craft. #HOJO is lucky to have you!

I recently leased a CRV for Honda of Joliet, working primarily with Dave Nemanik. From John to David to everyone else there, customer service was top-notch. Many people can sell a car, but only the true professionals make the customer feel like he is the most important person in the room. Everything Dave told me was accurate and I didn't feel any pressure to spend more than I wanted to (or purchase a "better" model). I would recommend Honda of Joliet to anyone!

Purchased an Odyssey a few months ago from here. Experience was awesome, Gerry Pastore was spectacular! He was more interested in knowing what we wanted rather than selling a car.

Ted T. is a very excellent salesmen..He answered all our questions and helped us on the best deal.I would recommend him to all my friends.

Very helpful and courteous team, Ted was a fantastic guy to get to know while he was helping my father and I during the car buying process - even got to meet his grandkids for the Halloween event the dealership was hosting (they're really cute!). Loving my car so far, will revert with updates if I go in for service!

I had amazing experience with Michael DeBenedetti. Very cool and helpful sales representative who took his time and effort to accommodate me in taking time finding the right car for me. Going from a Mercedes Benz CL55 AMG Michael was able to right fit me in a 2012 Honda Accord Coupe and was able to tailor the cars features into my every day life . I am very satisfied with the service I received from Mike, Casey Krakowski, and Suzanne Gocken (finance) and for the first time I can say that I purchased a vehicle that I'm truly 100% satisfied with. Unlike the competition THIS is "The Way Car Buying Should Be"!!!!!

I just bought a 2013 Honda accord coupe ex-l that I found on their website that they had for a great price. Edgar was very nice and worked very well and quick with me and my father on getting the accord. This was my first time buying a car and had a great experience! Edgar was a very professional salesman and did a great job on making us happy with the car!

Excellent service at all points. Gary was very good ant detailing problem and providing costs and recommendations. Loved the video of the issues and how the mechanic detailed the work needed. Would return. Rating: five star. Loved the Merry Christmas greeting from office personnel as I left.

Love the new car! It wouldn t be possible with out Hardy Patel! He was working with me 24/7 to get me a vehicle and we finally got the deal done today! Great sales representative and a amazing guy to do businesses with!

Just purchased a 2017 Honda Civic Hatch from Honda of Joliet. Easiest car purchase I've ever experienced - good price, no pressure & no surprises. I received a timely competitive initial quote from Em Schimpf via e-mail & Em provided an out-the-door price when I requested that. No dealer add-ons, etc. - straight up price I would pay. I also completed credit application prior to my visit. When I arrived, I was greeted by Jacob Jordan from sales and Starr Lack - they had my car ready for test drive and all of my information. Financing with Harvey was painless and we got just what we wanted & expected. Though very busy (it was a Saturday), we took care of the purchase rather quickly.

I visited numerous other Honda dealerships in the area prior to contacting Honda of Joliet. Be aware of other dealerships' internet pricing as they often hide the dealer "accessory packages" or add-ons until you get in there to actually buy the vehicle (one dealership had an additional $800 of options I did not want, added to all their cars). Honda of Joliet had none of that nonsense, any accessories could be added a la carte, but no pressure to add anything.

Next Honda purchase will definitely be at Honda of Joliet - highly recommended. And the car is pretty awesome too.

Hi Ken demetri and Pat thanks for all your help and support I like my car . I'll be back to c u all to spend more money soon.

Josh Tornabeni and Jennifer Medina worked to create a seamless experience for me in purchasing my new 2016 Honda Civic. From beginning to end it was a professional and enjoyable process. Josh was able to gain trust and his knowledge in all aspects of the buying process was exemplary. Excellent, excellent, excellent!!!!

Ken J Laing Sr was awesome, he worked with us on the price of the vehicle. That was about it, took forever over 5 hours. Honda tried financing my girl at 7% for a brand new car with a amazing credit score. And they didn t even offer junk value for our trade, for a nice economy driver, in great condition. They didn t even look at it, they opened the door. When I told them carmax offered me 3x more. Go to carmax, then once we discussed price of the vehicle, I shopped around, found a couple in Michigan and Missouri for thousands less. You have to be competitive to Internet pricing. They sure were competitive, they wanted me to go to Michigan or Missouri to go buy it. In my opinion the experience was miserable was angry the whole time. But happy wife happy life. And I couldn t wait for it to be over. Only reason we left with the car was because my girl loved it. Oh and once she purchased the extended warranty, they dropped the finance rate down to 4% seems a little rigged to Me. But I will let you be the judge. They told me to do a google review a milllion times. So here you go

Omg, I can not tell you how easy this process was for me. The whole entire staff is just wonderful. From the time I called, to the minute I drove off the lot. I was so overjoyed, I even cried lol. I would recommend anyone who want a great deal, from a company who has your best interest at heart and also your pocket books to come here first . Emily, Missy, and Brian rocks!!Thank you all so much, you guys are the best!!!!

Had a great experience purchasing my new 2019 CRV EX. Luis Segundo was extremely helpful, knowledgeable and patient from the very beginning when we walked in, all the way through delivery. He made the whole process very pleasurable and we will definitely seek out Luis for any future purchases or service. We highly recommend both Luis and this dealership for their outstanding customer service. Thank you so much!

Great experience buying a new CR-V earlier this week. Tamara was my salesperson, and was very knowledgeable and easy to talk to. Any question I had was answered right away, including a few questions I didn't even know I had. If you're in the market for a Honda, this is a great place to go. Very easy to deal with.

I worked with Rich, he was wonderful to work with. Very professional. Rich went out of his way to satisfy me with my car needs. I love my new Honda Pilot. Great customer service and very knowledgeable. I went in to just get an oil change on my 2018 pilot and walked out with a 2020 pilot! Thanks again Honda of Joliet!

"Highly recommend Honda of Joliet. They took very good care of my needs. Pleasure doing business with these guys. Good place , highly recommend Hardy, He was very quick to answer questions, set me up for test drive, very easy to work with, explained all the features of the vehicle."

I recently bought a beautiful obsidian blue pearl 2019 CRV Touring model from Honda of Joliet. I am so happy with my new car. I was having a bit of a dilemma at the dealer making a choice between two different CRV models. My Salesman, Mike Poulis, stood back and listened to me until I could hear myself. He gave me advice, but he wasn t overbearing. He was a friend helping me to see both sides. In the end it was my decision to go for the Touring model. Mike walked me through every facet of my car and boy is there a lot. He knows his product and he is so good at his job that he made the car buying experience enjoyable. Mike Poulis is the reason I came to Joliet Honda and I am glad I did!

Eddie was a huge help. He was great with helping me get the car I wanted and also was an amazing translator. Totally recommend.

This is my 3rd car from here. I will never shop anywhere else. Chris S. Is the best! Thank you again Hinda of Joliet..

Angelica G.

I had very good experience buying car at Honda of Joliet. I found the color I was looking for and got the best deal over the phone. We finalized the deal over the phone and I drive 50 miles from Chicago to Joliet. It was owrth going that far. The car washed ready with all accessories and salesman Richie was friendly and guided us through the entire process. Best Dealer in Chicagoland area.

Excellent service! Rich Ponulak - Sales is GREAT! Very knowledgeable on the new vehicle we purchased and was very helpful with the new features.Thank you! We have used the service dept on our previous CRV. Again, very pleased.

My husband and I had a very positive experience today. Its a very clean dealership and very nice staff. Rich Ponulak was very helpful and took his time showing us a variety of vehicles that would fit our needs and our budget.

Thanks to Raphael Rodea, this was the best car-buying experience we've ever had! Raphael could not have been more professional, patient, direct, and honest in his communication. The price we paid for our Pilot was less than the market value and the amount for our trade-in was exactly what Kelly Blue Book said it should be. Overall, a great deal and exceptional respect shown to my wife and me throughout the entire transaction. In the past, I used to hate dealing with car salespeople who would put us through a lengthy 'negotiation process'. There was none of that stuff at this dealership. Even though we drove almost an hour to get there, I would be eager to buy from Raphael and this dealership again.

I just leased a 2016 Civic EX-L from Honda of Joliet. I could not be happier. I got a great deal and the dealership fought hard to get me better financing then my credit score allowed and made it all seem so simple. Thank you to David Nemanik and Jen Medina for taking care of me and getting me to pick Honda of Joliet over all other dealers in the area. David, my salesman, was friendly, knew his stuff and was not pushy at all. I felt I controlled the process and made the moves while he provided the support to get it all done. Special thanks to Jen Medina for responding to my every email and question timely to help win my business. Also thanks to Starr Lack for a painless and very fast paperwork signing. I would be remiss if I didn't thank Honda for making such a sweet new 2016 Civic. Well done all.

Tamara and Shahera were absolutely wonderful. They were so honest with us, and took care of us from the minute we reached out. They took us through the car buying process with ease, and allowed us to walk out with the keys to our car the same day. This was the best car buying process we ve ever had!

My family and I have had business with Honda of Joliet for years and everytime we come back we've always experienced excellent customer service. Every worker at the dealership, especially Shahera, Oren, and Rich are very patient, professional, and always willing to help. We always refer other family and friends to this dealership because we know they will always provide the best service possible. My family and I will continue to do business here for many years to come!

Great Service. Worked with Eddie with no hesitation that he was going to help us the best way he could.

I planned on checking out a few different types of cars at Honda. When my mother and I went to Honda of Joliet we were welcomed by AJ C. He helped explain to us the differences between the cars I had researched and explained the leasing deals going on. He spent the past day with us to make sure I made the decision right for me. He was very personable and not too pushy like many salesmen can be. Really appreciated AJ making the experience much easier than I thought it would be!

We just purchased a new CR-V and were very pleased and satisfied with both the professionalism and courtesy of the salesman Ken Liang but also with the integrity of the dealer in standing by a mistakenly quoted price with no objections and no re-negotiations on a different price. Not to mention we love the vehicle. I would definitely shop there again. Good people. Pam and Frank

I just bought a new Passport from Rich Ponulak at Honda of Joliet. Love the car and loved the process. I have purchased several new cars in my life and this was the most hassle free experience. Rich was very friendly and knowledgeable about the vehicle. He made sure I tried all the features during my test drive and set up my phone and that I was comfortable with all the features when I was taking delivery of the vehicle. I would highly recommend Honda of Joliet and Rich Ponulak.

A oil change takes these guys about 4 hours... Even with a appointment

We just bought a used pick up truck and ad a good espiriance at HONDA OF JOLIET, the salesman JOSH TORNABENI was very nice and answered all are questions regarding the truck.I will tell my friends and family if the need a car or truck to check out this
dealership.THANK YOU! for been so courteous .

I had the best experience here today, searching a car isn't the easiest thing to do but Hardy Patel and Demetrius really helped me in every aspect I would highly recommend them both come visit them.

Brian Krakowski was the best car salesman I ever bought a car from. He was very knowledgeable and FAST. He made my car buying experience pleasant, Thank you Brian!

My Mini Cooper is awesome! Such smooth auto purchasing experience. Oren is professional and has great knowledge as what he does. I highly recommend Honda of Joliet, Illinois.

We recently bought a 2019 CR-V from this dealer and had a very positive experience. Chris Sem was our sales consultant and he was very helpful and responsive when going back and forth on details. He was able to be flexible with our schedules when purchasing a well. Would highly recommend him if you are looking at buying a new car!

This was the 3rd dealership we went to look at Honda Passport. Luis Segundo provide the best customer service! He is knowledgeable, well mannered and funny. He made our transaction smooth and easy! I left my prescription sunglasses in the car we trade in. I called him the next day and he was able to secure it for me. Thanks Luis!

Saul was excellent! He listened to my needs and delivered! He was able to get me exactly what I wanted.

I can't say enough wonderful things about Oren Ferguson. This is my second time to lease from him and both times he has made it a smooth, no-surprises process. He is always making sure you do not feel pressured...I can't tell you how much I appreciate that. I like that he gets a lot of your bottom-line information up front, like the absolute top dollar you are willing to pay per month. You may not get "the" car you had in mind, maybe a model style below, but he'll make it happen, and let you know everything up front. Plus, he collects all of your required info (employers, credit, insurance, etc.) before you come in, making the actual process much quicker. Just...go see Oren. You'll be thankful!

Exceptional service. In dealing with Honda of Joliet we felt our business was appreciated and our dealing with every sales associate was excellent, especially with Rich Ponulak.

I recently purchased a 2018 Honda Accord sport from Joilet Honda and could not be happier with my purchase. The sales staff where incredibly polite and helpful. Mike Poulos helped me find the perfect car and get a great price. I highly recommend this dealership and their fantastic staff

I love my dealership!!! I love the people with who I
work!!!

In the past, I ve had a hard time dealing with dealers when trying to buy a car. My husband and I bought a brand new car from Honda of Joliet and the experience was amazing! We were helped by Luis Segundo and he did everything possible to make our experience great! I would recommend this place to anyone looking for a new car!

Helped me in more ways than I expected. Planning to buy next car here!

Ken was a very attentive person to work with!! He was very knowledgable about the vehicle I was interested in which was awesome. Anytime someone else at Honda tried to speak to him while we were together, he would tell them they d have to wait because he was with his customer! The interaction was very genuine. I would not buy a car from any other representative besides Ken. Thanks for your help and your positive attitude! No one wants to buy a car from someone who doesn t seem enthusiastic. If you are going to Honda of Joliet ONLY work with Ken. I m so happy with my purchase!

The experience i had at this Honda dealer was seamless quick and very professional Eddie Huerta helped me understand and buy my vehicle,i am definitely telling my friends and family about my experience at Honda of joliet.

This is my second experience with Eddie Huerta and the team at Honda of joliet getting into another lease,and again they did not fail to impress from the contracts to the car presentation these guys know how to conduct business and yet keep a customer happy and feeling good about his purchase.

This was One of the most easiest car transactions I have ever had. Liz worked very hard to get the payments for my daughter that she could afford. The management work very well with us also. Bill in financing was not only professional but very fun. I will definitely be back when my personal car needs to be updated.

Ken Laing was an amazing consultant to work with. By the book, no funny business. Highly recommend.

Had a great experience when I went to purchase my car, my sales man was the BEST ever, the whole process went by really smooth and got done rather quickly. On the other hand I had another experience when I had to take my car in to get fixed I took it in on a Friday no appointment so I totally understand the time it took to figure the problem out that day what I don't find an excuse for is they call me Monday to tell me my car will be ready by Wednesday at 2:00pm I call around 4:00pm just to make sure and they tell me that it isn't that the part had just came in and that it wouldn't be ready till the next day and that they don't know at what time. I'm sorry but that's very unprofessional and I should have at least gotten a call the day before or even before it got close to 2:00 to let me know my damn car wouldn't be ready.

I talked with Shahera Boyd before stepping foot in the store to test drive a new Accord. She was very helpful answering my questions and left herself open to answer any new questions I may have had. I walked into the showroom and was greeted by Jake Jordan who would be my salesman. I normally loathe buying a new vehicle because I've worked with difficult salesman in the past at other dealerships, but Jake was very friendly and didn't push me in the direction to purchase a different car than I wanted. He knew the car I wanted and worked with me to leave in the vehicle I wanted with the payment I wanted before the end of the day.

I had a wonderful experience buying my first car here. Mike Poulos was very patient in explaining everything, and helped me find the perfect car. I would recommend Honda of Joliet to anyone looking to buy a car!

My experience with David Nemanik was great. First time I actually enjoyed buying a car! He listened carefully to what I was looking for and what my concerns were. Explanations were complete and precise. He was kind and courteous, patient and thorough, friendly and interested. No strong-arm tactics here! Tim and Missy were also helpful, interested and kind. I appreciated the high level of customer service! I highly recommend David and the others.

Thank you Carlos! Really took care of us. Definitely will come back in the future if i need another car.