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I recently when to the Honda of Joliet to find out...

I recently when to the Honda of Joliet to find out my end of lease options. I was assisted by the sales associate Hardy Patel. Hardy was very helpful and knowledgeable about my options. I ended up turning in my vehicle and leasing a new car. I am very happy with the outcome of my visit to Honda with the help of Hardy. I will continue to use Honda of Joliet as my dealership for future purchases.

I was searching for cars through SAM's Cars Buying...

I was searching for cars through SAM's Cars Buying program. One of the dealers the request went out to was Honda of Joliet. Tyler Baker from Honda of Joliet was exceptional in responding to my questions promptly and provided all the information I needed. I would recommend looking for Tyler and Honda of Joliet if you're interested in a Honda.

we found a used vehicle on their website and I tal...

we found a used vehicle on their website and I talked with Andi via Chat at first. She was excellent. She guided us to get our appointment set up and to start the pre-approval process. Then we were assigned to Ted. He was very helpful and really moved things along the best he could since they were busy. Which is. NEVER a bad thing. Very happy with the vehicle.

Buying a new car at Joliet Honda and our sales per...

Buying a new car at Joliet Honda and our sales person Brian Krakowski was fantastic. I never thought I would be able to say that. I ve always hated the task of buying a car. Trust me, you'd love Brian. So if you want to find a great sales person as for Brian. We had absolutely no games, no pressure in buying our new truck .
Once again, take it from me and stop in and see Brian if you re looking for a vehicle .

Heidi was extremely helpful and patient, over the ...

Heidi was extremely helpful and patient, over the phone and again in-person. After they did a very efficient diagnosis of the vehicle, she and one of the service technicians (his name might have been John?) were willing to stay passed closing to complete the brake work that we needed done.

The catch was that we were driving from Chicago to NYC the following morning, and were in a major bind! They were wonderful!!

I highly recommend them!

We are so happy with our decision to stay within t...

We are so happy with our decision to stay within the Honda of Joliet. We had been bringing our previous car in for service and knew that if we needed to trade in, this is where we would do it. Liz couldn t have left us happier. She truly went above and beyond to figure out the best solution and option for us. I LOVE our new civic and can t thank Liz enough for everything she did and continues to do.

I ve been going to this location for several years...

I ve been going to this location for several years now and everybody is always so welcoming and in a good mood. The sales team is great and these past 2 visits Tamara has helped me who has been absolutely wonderful. She had answers to all my questions and concerns. She went above and beyond to make sure that I was put into a car that was right for me and one that was in my price range.

We had a wonderful experience with Honda of Joliet...

We had a wonderful experience with Honda of Joliet! Our sales person was Liz. She was great with the whole process of us finding a new vehicle that suits the needs for our family. She took time to go over all of the features that my car had to offer. She was extremely knowledgeable and thorough. I would definitely recommend Liz and the team at Honda of Joliet!

Shahera and Ken went above and beyond to make sure...

Shahera and Ken went above and beyond to make sure I got a good deal. When I had to leave before signing all the paper work, Ken came all the way to my job at Oak Lawn, went into the garage found my car and changed my license plates, and brought up the paper work for me to sign. He not only earned my business for life but I think I also found a friend for life. I like people who keep their word, this is a precious attribute and defines your character of who you are. Great job!

We've purchased two cars from Honda of Joliet, bot...

We've purchased two cars from Honda of Joliet, both using the internet, after being referred by a friend - 2007 and 2011. Very pleasant purchasing experience, no problems or hassles. We've taken the cars in for scheduled service and have treated fairly and honestly. Free wi-fi in the waiting room is nice. Definitely give this dealer a try - you should have a good experience.

Found a car that I was interested in this dealersh...

Found a car that I was interested in this dealership. 1st contact was with Linda Soto and she was easy to set up an appointment to come in. Ken J. Laing Sr. was the salesman that helped me out with test driving and buying the car. Very easy to get along with, no pressure, answered my questions, and even accommodated some of my requests before deciding to buy. The car is a 2020 Toyota Corolla SE. Definitely recommend!

I had a great experience with Carlos. Was very att...

I had a great experience with Carlos. Was very attentive, and was willing to go the extra mile to get me into the vehicle I wanted. Thank you very much for the ease in buying a new car. I would highly recommend you to all of my friends and family. Keep up the good work!

I came by looking for an oil change, and that's ex...

I came by looking for an oil change, and that's exactly what I got! I was helped by Dani, and I didn't feel pressured to get any unneccesary additives for my accord. The service at this place is great!

Ted Turrisi met and exceeded my expectations from ...

Ted Turrisi met and exceeded my expectations from the time my daughter and myself walked through the door to the time we drove off with a new Honda CR-V and beyond with check ins. He was incredibly knowledgeable of the car s features and was all-around helpful during the entire process. I could not have asked for a better sales representative during such a stressful time after a car accident. I never really thought about purchasing a Honda before now but currently I am glad I chose to drive a Honda. Overall positive experience and I strongly recommend working with Ted for your car buying needs.

Thank you Honda of Joliet for helping me get the c...

Thank you Honda of Joliet for helping me get the car of my dreams. I never thought I had family in Joliet. I was wrong the service was great they really helped me get a great deal. I will refer anyone looking for a vehicle to this dealership a big thank you to Michael Bryant great manager that understood what I wanted, Mark Abraham who test drove car with me explaining all features of car. John Wise another great general manger. Mr. Ken J. Laing thank you for your call when you said you had a car for my family. Sincerely, Luis Sanchez

Mike Tatera was my service consultant when I broug...

Mike Tatera was my service consultant when I brought in my 2011 Honda Pilot for service. He listened to my needs and provided me with a detailed explanation of the service that would be performed. I have worked with Mike in the past and he has always provided great communication and excellent service.

A little late with the review but that is not a re...

A little late with the review but that is not a reflection of the type of customer service we received from Oren Ferguson. Although my wife did much of the negotiating online, it was Oren who took care of us when we came into the dealership, from the moment we walked in the door till the moment we drove off in our new Honda Pilot.

Josh Tornabeni is super person to wor k with. Thi...

Josh Tornabeni is super person to wor k with. This is my 5 cr-v and each time I came to the dealer Josh and the whole staff was helpful and patient with my requests. The financial person was patient with me so the
final papers were easy to understand
I wanted to write a review and couldn't seem to get my iPad to understand
So I actually came back to the dealer and Angela Polichemi who wasn't
my salesperson took time and helped me be able this review. Josh was off for the day. The Honda of Joliet Dealer is a most enjoyable experience. Honda is a great car as
3 of my children also drive cr-v models and all bought from Honda of Joliet

Steve's service is really good. We are satisfied a...

Steve's service is really good. We are satisfied and go to him for car issues. He is very honest and kind to the customers. When we do not inderstanu something he would always explain it to us clearly. Which benefits us alot! Thank uou.

I went in pretty desperate for a car sure that I w...

I went in pretty desperate for a car sure that I would be told I need a cosigner, but Tyler did all the heavy work and made it happen without me needing one and not only did he get me approved on my own he found the perfect car for me and my family. Tyler took the agony out of the waiting process by constantly keeping me updated, staying on top of whatever was needed to make the process quick and easy for me and as soon as he got notice I was approved he began searching for a reliable car that had everything I wanted but was within my approval range. I really appreciate Tyler and everything he did, I absolutely love my car.

My wife and I had the pleasure to meet Tamara when...

My wife and I had the pleasure to meet Tamara when we were shopping for a used Honda. She is friendly, honest, knowledgeable and enthusiastic. The dealership was very forthright in presenting all available info on the vehicle including maintenance that is still required. I come in to ask Tamara what used Hondas they have because she is just so nice to work with.

I had already made a deal with a different dealers...

I had already made a deal with a different dealership on a Civic Si only to find out they sold the vehicle under me. I immediately called Honda of Joliet and spoke to Bob G. who was very helpful and professional. Within minutes we came to a great deal on an Si and they were willing to take a deposit since I live five hours away and couldn't get there for several days. When I went to pick up the car everyone at the dealership were polite and helpful. The car was detailed beautifully and ready for me when I arrived. The paperwork was done quickly and correctly. I can't say enough about this dealership. They are excellent and I would be happy to do business with them again.

I had been to several dealers in Indiana and was v...

I had been to several dealers in Indiana and was visiting family in New Lenox . I was going to dinner in Joliet and stopped at Honda of Joliet . Brian was out in the parking lot and saw me trying to get my handicapped elderly Mother out of the car . He came over to assist . Brian walked us in , and got us a water and preceded to explain the different types of CR-V s. I explained that my Land Rover had been in a bad accident the week before and was anticipating an insurance total,but would not be sure for a week . Brian gave me a card with his cell and told me to text him when I knew something . I test drove a car that I liked and when the total came, Brian did all the work by phone , no issues , as I lived in Indiana . When I came in , all that I had to do was go over the car and see Patrick in finance (also amazing ) . In a little over an hour , I had my car ! Thanks
Brian , you re the best !!!

I had been searching for a Honda Civic Sport Tour...

I had been searching for a Honda Civic Sport Touring Hatchback and after quite a few bad experiences elsewhere, I finally spoke with Tyler. He was kind and answered all of my questions to the point where I had to schedule an appointment for the next weekend. I didn't want to believe that there was no catch. After a few emails from Oren I was 100% done searching around and decided to come in the next day. I showed up a little tense ready to battle and haggle, but within my first minute there I saw the car was prepped and Oren made my fiancee and I feel like family. He was very knowledgeable and we left with no unanswered questions or concerns. He actively made sure to address everything. I was sold on the first visit. We decided to pickup the car later that day and I have to say that this dealership works like an experienced team. Tamara and Kurt picked up exactly where we left off with no loss of time. Shout out to the detailers because I thought they accidentally brought me the brand new one by mistake. Tamara was extremely helpful in explaining the many features and I left there in my car. Everything was handled professionally and two days later still smiling. I can honestly say if anyone is looking for a dealership that has extremely fair pricing AND great customer service (yes it's possible) I will always reccomend Honda of Joliet.

Justin was such a great help as well as Carlos and...

Justin was such a great help as well as Carlos and the rest of the staff! Made the process for me really easy and he was such a great person to talk too! I bought the car I wanted with no hassles at all. I told them exactly what I wanted and they gave it to me no questions asked !

My car buying experience was awesome! Chrisnah Sem...

My car buying experience was awesome! Chrisnah Sem was my sales person and he made my buying experience go very smoothly. I can honestly say that this is the first time where my wife and I actually enjoyed buying a car. I would definitely comeback to this place when I get another Honda. Hopefully, you are still there Chris!

I bought my first car with Honda of Joliet along w...

I bought my first car with Honda of Joliet along with being told by my mother who bought her vehicle at Honda of Joliet so I knew it was a no brainer. I received a lot of help by my team which was Linda Soto , Justin Magee & Justin Bazan these three did a great job making sure I was taken care and took me through step by step and made sure that I was happy throughout the whole process. So if there's a need for a new vehicle Honda of Joliet is the place to be.

I just recently bought my first Honda at Honda of ...

I just recently bought my first Honda at Honda of Joliet from Jake Jordan. He was super friendly and great to work with on finding the perfect vehicle for me. I would definitely refer anyone looking for a great car from a great salesman to come to Honda of Joliet and ask for Jake Jordan!!! Thanks a lot Bud for all of help!!

I recently visited Honda and was greeted by Rich P...

I recently visited Honda and was greeted by Rich Ponulak, we went on a test drive in a used 2019 civic and I actually walked out agreeing on a new 2020 Civic EX. Sadly they didn't have the color I wanted, but they got one in just a day! It was a wonderful experience and i'd highly recommended Rich and Honda Joliet.

I was in shopping for a car with my girlfriend and...

I was in shopping for a car with my girlfriend and Ken was absolutely great! He was patient and understanding with this being her first car purchase and answered all questions accurately and throughly. Great experience with all the staff at this location. Even through in an incentive of free oil changes for a year!

Best experience ever. Went in Saturday to just loo...

Best experience ever. Went in Saturday to just look and ended up meeting Terry Scott. I'm leaving with a new car for a great deal. Go to Terry Scott to purchases so laid back and calm.

I am very happy with my new Honda CRV.Thanks to...

I am very happy with my new Honda CRV.Thanks to Oren and his customers service I will comeback to buy new car again at this dealership. I will recommend Oren to my friends and family.

Francisco Herrera was excellent with selling me my...

Francisco Herrera was excellent with selling me my used Honda. Both professional and very welcoming. He made the buying process easy and much more comfortable than I thought it was going to be. Great service!

Very disappointing experience with these folks. Sh...

Very disappointing experience with these folks. Showed up with a nice vehicle to trade with a ton of equity in it and agreed on a price for the trade and car to be purchased. They drug their feet and had different versions of how the transaction could or could not work in order to cash my equity out. After someone else sold the car I had wanted (after refusing to take a deposit on it from me), they said they would be happy to show me something else.... I would recommend shopping somewhere that will give you a straight answer instead of with these guys.

My husband and I were pleased with our experience ...

My husband and I were pleased with our experience at this dealership. Before we arrived, we had excellent communication and received very helpful information. We were met at the door by Chrisnah See (Chris), who guided us through the entire process of purchasing a vehicle. He was respectful and kind, knowledgeable, thorough, pleasant, and never pushy. We greatly appreciated his assistance.

Great

I m buying my dream car finally worked hard for it...

I m buying my dream car finally worked hard for it and waited patiently and I could not be happier with Terry for helping me make it happen. I literally looked at three different dealers told them what deal Terry and Honda of Joliet made for me and they literally told me to take it that they could not beat that and actually congratulated me. I bring lots of business to Honda of Joliet maintenance and vehicle purchases and if Terry and the team can continue to make me happy I will be bringing more business cause I always recommend Honda s to people thanks again Terry can t wait for my type R to arrive.

Justin Magee was great to work with. Easy and smoo...

Justin Magee was great to work with. Easy and smooth experience. Took hastle out of car buying. Shahera Boyd was excellent to work with, I spoke with her over the phone before I decided to come in. She's awesome to work with and a great asset to the company... I have a new Odyssey Touring and I'm extremely happy!!! Honda of Joliet 5 stars in my book!!! I will be back- thanks guys!!!

DO NOT GO HERE- I would highly recommend going to ...

DO NOT GO HERE- I would highly recommend going to Valley Honda instead. I wasted a whole day trying to lease a vehicle here, obscene prices for a 2020 car (2021 s are already out) and after agreeing upon an amount... an hour into going through all of the paperwork, they give a much larger price. They claimed they were already losing money making this sale . Scammers. They called back today to offer the amount we originally agreed upon, no thanks the hassle & dishonesty isn t worth it- went to Valley Honda and got a nicer model with a lower price than we even originally agreed upon here.

Had an amazing experience with Terry Scott this pa...

Had an amazing experience with Terry Scott this past week. He helped me find the right car for me. If anyone is looking for great customer service, please ask for Terry. Thanks a lot for everything.

The Honda Superstore of Joliet has been the best ...

The Honda Superstore of Joliet has been the best experience I have had purchasing a vehicle. My sales associate Kurt Holzinger was more than accommodating and very knowledgeable about Honda of Joliets inventory. Kurt worked with the financing department to me get into my 2017 Honda Accord Sport Special Edition at a great rate. Everyone at Honda of Joliet was helpful and honest. I recommend checking out Honda of Joliet Superstore when looking for your next vehicle. Ask for Kurt.

Honda is very lucky to have such incredible employ...

Honda is very lucky to have such incredible employees as Missy and Tamaron they were so helpful in getting my niece a car. We have bought 9 cars from this dealership. We keep going back because of the great service.

Honda of Joliet struck out 3 times with me. Most o...

Honda of Joliet struck out 3 times with me. Most of the reviews here are about the sales department and great experiences while purchasing cars. I bought a brand new 2013 civic from them and had no issues throughout the purchase process.
However I urge everyone to be cautious taking your car to their service department! The last 3 times I took my car in for an oil change, my experience was less than pleasurable.
First time I noticed a burning smell coming from my car after the oil change. I opened the hood and I had oil spilled over the engine, airbox and exhaust. Checked the dipstick and it was overfilled over an inch. To be completely upfront, I brought the car back the next day and the oil was changed again and adjusted to proper level.
The following scheduled oil change the oil was overfilled again and on top of that an employee backed into my car with another customer's car. They did redo the oil and repainted my bumper.
Finally the last and most recent time I took it in, they got the oil right but showed me a dirty engine air filter and suggested I change it. I declined the change but realized something was off.
I service my own vehicle from top to bottom. It only goes to the dealer for oil changes because it's not that much cheaper for me to do it myself and I have to get on the ground. When I replaced my timing belt in June, about 9k miles ago, I put in a fresh aftermarket filter which was white in color. The filter I was presented with was a yellow color. Long story short, I went home and pulled out the filter that was now in my car, it was a Honda filter. They basically tried to upsell me on a filter change by showing me a dirty filter and when I declined they just stuck it in my car! How else would an aftermarket filter turn into a Honda one?

Bought our 2nd 2016 Honda Fit EX-L/NAV. Honda of J...

Bought our 2nd 2016 Honda Fit EX-L/NAV. Honda of Joliet consistently offered the best price. I worked with Shahera Boyd and Ted Turrisi. They did all they could to make me happy. Contact them first; It will be the best experience you will ever encounter.

If you go to this honda they are normally busy, bu...

If you go to this honda they are normally busy, but ask for Steve Saint Fort! He was so helpful and friendly he made my experience great. He had a positive attitude even though they were super busy. I highly recommend Steve.

My wife and I have worked with many sale associate...

My wife and I have worked with many sale associates as we looked for our dream car and Rachel was by far the best and easiest to work with. She showed extreme patience in answering all of our questions and explained every detail about the car. Rachel also made the purchase experience very easy.

Very good place. They provided a best rate with no...

Very good place. They provided a best rate with no hidden fees. Also informed me about a rebate came in just an hour before which saved me couple hundred bucks. I will recommend this place. Thanks David Nemanik!!!

Amazing experience at Honda of Joliet. Helped out ...

Amazing experience at Honda of Joliet. Helped out tremendously by Eddie there getting a lease on a new 2020 Honda. During these times with distancing and needing special appointments, the experience was made easy, safe and convenient! Great service, if you're looking...please stop here and ask for Eddie!

Justin was a fantastic salesman! He was not at all...

Justin was a fantastic salesman! He was not at all pushy -very friendly and easy going. Kurt was excellent helping us choose our accessories on our new Passport. We absolutely LOVE our new vehicle. And John the General Sales manager was extremely helpful in making everything just right for us! Thank you all so very much-we truly appreciate you!

4th time returning customer! Honda of Joliet is a...

4th time returning customer! Honda of Joliet is a great place to do business with. Sales and service department staff are great! Big THANK YOU to Rich P, Jessica, Ramsy and Manager John W thanks for making our most recent experience a great one! I would recommend Honda of Joliet to anyone looking for a New or Used Honda! We love our Honda vehicles in addition to this location.

I have been a customer since the early 2000 s and ...

I have been a customer since the early 2000 s and I ve had a great experience every time. I feel that they take their time with me and find the best option for me, I just got a CRV 2 days ago and Eddie helped me, He was very kind and as I said above, He took his time with me to explore all options for me. All staff at Honda of Joliet are very kind and helpful.

The last time I brought my Honda CRV in for routin...

The last time I brought my Honda CRV in for routine maintenance, I was not at all happy with the experience. Generally speaking, no one at this site (service center or otherwise) seem knowledgeable regarding what services are actually required to maintain my vehicle's warranty.

This particular time, my vehicle maintenance, and I believe they stated I needed service B but I only needed service A (the car tells you what services are required). Also, they stated I needed a transmission flush, which is very unusual with a vehicle with so few miles, new brake pads and rotor reworking (when replacing the rotors would likely be cheaper), and all new tires.

I did get new tired elsewhere, but when I asked if I did the repairs myself or at another service shop, they said it would void my warranty. I just felt like they were trying to drum up business and weren't used to someone questioning them. Everything I questioned them on they had to go ask someone else for the answers.

I'm not sure if I'll be returning there or not for services. They'd probably try to screw me on my warranty anyway, since I got tires somewhere else.

My Sales Consultant JB was hands down the best per...

My Sales Consultant JB was hands down the best person I could have while shopping for my first vehicle. He made the purchase as easy and stress free as possible. JB provided me with quality customer service throughout the entire process. I highly recommend him to anyone looking to get the best purchase out there.

This is my first time buying new car. I came in w...

This is my first time buying new car. I came in with my old car. I was helped by Louie segundo explain me every thing. He was very profesional but i couldnot buy on that day because i had to do some reseach. When i return i was greeted by Chris Sem he made me feel welcome. Louie off day but i couldnot wait. So Chris sem help me get my new car. I was so happy with purchase. Thank you for a great experience. I would recommend Chris sem and Louis to all the people that i know who look to buy a car.

My sales person, Oren Ferguson, was phenomenal! I ...

My sales person, Oren Ferguson, was phenomenal! I always dread the amount of time it takes to purchase a vehicle and he assured me he d make the process as quick as possible. Not only did he promise a fast transaction, he instructed me how he would do it. He made sure that he had all of the necessary information he needed BEFOREHAND so that when it came time for me to sign, all of the paperwork was complete. Oren was also forward thinking enough to email a video owners manual of my vehicle to me so at the time of delivery I already had a working knowledge of my vehicles operation. That was absolutely a game changer! I really appreciate the level of customer service he provided, and kudos to him for making the whole process pleasant! Thank you Oren for keeping your promise! T. Hazelwood

Hardy Patel was great to work with. He was very kn...

Hardy Patel was great to work with. He was very knowledgeable and informative. I will definitely refer friends and family to him and the Joliet dealership if they are looking to buy a car. Thank you Hardy! Dan King

Purchased a used Buick Regal from Mike Poulos and ...

Purchased a used Buick Regal from Mike Poulos and the guys at Honda of Joliet. Love the car and had a great experience. Mike was extremely helpful is solving a sticky situation for me. I would recommend Mike to anyone!

DO NOT BUY FROM THIS DEALER

DO NOT BUY FROM THIS DEALER
On Friday, August 28, 2020, I purchased a 2018 Honda CRV from Honda of Joliet. I was told that a trained Honda technician put the vehicle through a comprehensive 182-point inspection. Within days I noticed a noise coming from the front driver s side and faulty brakes. On Monday, August 31, I was back at the dealership to have the vehicle I had just purchased in for service. The dealership found the issue to be the tires and ordered new tires for my vehicle. This took more than two days after waiting for the sales manager Javier to approve the sale. I picked up my vehicle on Thursday evening, noticing that Javier purchased Advanta Tires (please click on Advanta for more info.) to replace the brand-new Bridgestone tires that were originally on the vehicle at the time of purchase. Looking online, Consumer Reports found the Advanta had an average tread life of 44,500 miles compared with an average of 71,000 miles for all the tires. Additionally, no US retailer sells these tires!

At this point, I was very disappointed in the level of service and lack of attention to detail this dealership has taken. When I spoke with Javier he was very dismissive and gave a very inadequate explanation. As I drove the car home, I noticed the noise I was hearing before was worse. Now, I must make an appointment with another Honda dealer and purchase new reliable, quality tires.

I left the dealership very disappointed. The next morning I found the owners of the dealership, The Korallus Family, who own Honda of Joliet, Honda of Lisle, and Infiniti of Naperville. I emailed the three members listed as owners. Mike Korallus of Infiniti Naperville was the only owner to respond to my email. After speaking with Mike, I felt more at ease. However, here we are Tuesday, September 7 and no resolution. I would have loved to write a rave review on how happy I am with my purchase, sadly that is not the case. This dealership is taking advantage, putting their consumers at risk. I cannot believe that this dealership purchased counterfeit tires to place on my vehicle, this is especially alarming since all of the vehicles on their lot have quality tires such as Bridgestone, Continental, and Michelin.

DO NOT PURCHASE YOUR VEHICLE FROM THIS DEALERSHIP OR ANY OF THE OTHERS THIS FAMILY OWNS.