Holiday Inn Express, UAE Review

Great hotel for a stay over or longer. Close to the airport. All available what you need. Friendly staff.

Clean and good location especially for those who have a transit trip through the airport

I made some reservations of the holiday in the booking when Smith and the price was exact no additional fees. Talabat however it takes a bit longer to process your check in. Didn't have enough towers I have to request some and wait for it but was acceptable. Table is too small but I have some nice coffee selection and tea in the room, Tarzan nice lobby downstairs for dinner and the complimentary breakfast at the buffet from 5 a.m. to 10:00 a.m.my problem was with tu as shadows taking streaming live and you have to stand outside and sweat

Near the airport, free transfer, peace and quiet, clean rooms, delicious breakfast! I would recommend!

Nice clean rooms. Much better than American holidays.

Modest but clean rooms, breakfast not at the top compared to the hotels in the area. Great location for those who have to spend a night in case of long connection to Dubai airport

Absolutely great if your flight is very late, to have the first night at the airport. Great breakfast and lovely service! Thanks a lot!

This is a definite must go recommendation. Very close to the airport plus they provide breakfast

very bad pillows, the mattress unbalance, bad towels, no slippers.
gave smoking room with out asking me and I don't smoke (they change the room).
the security better than the room service.
breakfast not bad.
close to dubai airport.

Very good and clean.. service is very good, daily room cleaning breakfast everything is good

Very comfortable, hospitable,good ambience
Good food,good service

It is a nice Hotel. Practical, two minutes from the airport and the city center. The rooms are clean and the restaurant makes exquisite dishes

Easy accessible, moderate breakfast, friendly staff

Heartless IHG Group.... BE CAREFUL READ THE FINE PRINT. My wife got sick they wouldn't give us any refund on fully prepaid accomodation, they do not care in the slightest!

Nice and comfortable hotel .. The price was 140 by the traveler .. Close to the airport suitable for a long transit 24 hours and above .. The rooms are beautiful simple has a free connection to the airport buses 24 hours every hour

Terrible! This is a joke! Very dirty rooms, broken showers, hand wash instead of shampoo and shower gel! Seriously? If you want to be completely disappointed then welcome to this hotel.

Wanderful hotel .. for quick stay .. the staff was mazing .. I checked early to catch my flight and it wasn't the breakfast time .. they gave me a 3 breakfast boxes has enormous meal for me and my kids ...

Very good, there are no services near it is available small grocery somewhat expensive

I had stayed here for 4 days while waiting for my working visa. The hotel is very accessible to Dubai Metro which can bring you to different tourist spots of the City. The hotel is just in front of the Termninal 3.

The hotel has become a quarantine facility and it can't be booked for normal tourist unless you're here to do a quarantine. You can check in between 12:00 PM or 10:00 PM but what I did was drop my bags in the room, left to do a couple errands, and came back around 9:00 PM which the DFS guy was still in his desk. The room is pretty old but of course it is a budget hotel.
Liquor is not allowed, so you can't get liquor from room service but you can try to get it before you start the quarantine to avoid suspicion. The bathroom is standard and it does not have a bathtub. The chair in my room has a stain which discourages me from sitting in it. The fridge can cool your water but you will have to wait the whole day before you can notice it. When I moved in, the first thing I noticed was the odor which feels like someone smoked in the room but when I called reception, they confirmed the entire floor is no smoking. The TV had issues with the screen but the hotel staff were quick to swap it out. The TV is all cable with a total of 42 channels and the internet is not the best if you're planning to work from your laptop while on Quarantine. You get three meals a day, with the breakfast mostly being an English style breakfast around 6:30 AM. Then reception calls you around 8: 00 AM so that you can pick from 3 choices of meals for lunch around 12:30 PM and dinner around 6:30 PM The hotel does have room service with a 30% discount and a laundry service which my understanding is a 40% discount with the first 3 pieces of clothes being complimentary every 2 days. You will get your clothes back in 2 days. If you don't like the food, you can order from Talabat, Zomato, or even Amazon or Carrefour to buy something local if you forgot to buy something that you can't find through Talabat. House Keeping has only came once to clean my room even though they are supposed to come every 5 days (I know I can call them but it was the services that they said they would offer). I got my Covid-19 test the next day after checking in from the same building but different floor. They will tell you the result over the phone in the next following days. You'll get your next Covid-19 test 2 days before you leave. You'll have your results in an envelope and it will be given around 6 P.M. before your flight in the morning. During your departure day, DFS staff takes you from the hotel, to a bus, to the airport, through customs, and then to your gate.

My opinion on the food. I think the food needs more improvement because I could not eat English breakfast meals every single day and it would sometimes mix with the rest of my food. The only thing that I felt comfortable eating was the breads, bottled water, and desserts for 90% of the time.

Very good hotel. Very good banquet halls and scenery. The hotel is outstanding in everything - the rooms, the food, the service and all

Its very close to Dubai International Airport also free shuttle bus available every 30 minutes

I only spent one night for a stopover. Clean and comfortable, the (abundant) breakfast starts at six o'clock to give access to those who have to take the early flight. It is ten minutes by taxi from the airport.

Very convenient for long stop over with free airport shuttle and free breakfast

Must stay place if you have a short visit to Dubai closer to the airport skip hopp jump in the flight

We checked in for 6 hours to get some rest between flights. Unbelievably, we waited over an hour of this time for our rooms.

The breakfast looked great but on closer inspection was horrible. What we did try was 3 out of 10.

The shuttle service is unreliable. This is a big problem if you are here for a limited time and want to maximize rest time.

This is not the usual holiday in express standard. Be warned.

Bad parking... Diffident reception ... Staff not good... they know that this is frequented by airport layovers ..so they dont care..and it's obvious... better avoid

Very friendly and helpful staff. Clean room and restroom

Room was comfortable, staff was caring and helpful, breakfast buffet was normal but it's ok.

Wifi signals was extremely week in room, to avail net facility need to be go ground floor hall.

Very nice rooms, breakfast buffet was great too. Conveniently located near the airport. Taxis easily available.

We add very cool and the breakfast is outstanding
Close to the airport but far from city facilities. It is about 10-15 minutes from the metro station

The hotel, which I visited in January 17, was really bad in every category. Definitely one of the worst hotels I've stayed in so far.

One of my main points of criticism were the extremely poorly insulated rooms. The whole night there was a shouting in the corridor that was looking for its equal. We were also quite close to the elevators on the ground floor, which certainly helped.
Morning breakfast was at least as bad. There was an incredible amount of food on the floor and I have never seen such mountains of dirty dishes.

Friendly staff, clean room and overall good experience. Perfect location near the DXB airport with free shuttle to Terminal 1 & 3 every half hour and Terminal 2 every hour. The breakfast isn't the best but it gets the job done.

Near airport , free shuttle but too noisy. It was under construction! However, it is better for quick stop over--very near the airport.

Near to airport, and yes, there is a bar restaurant for some beers in Dubai

This review is based on my 5 days stay in this hotel. Great value for the money. Clean .. Nice and friendly staff .. Timely shuttle bus to airport and metro station .. Nicely equipped fitness center.

TO improve: breakfast offerings are of fair quality .. Shower area is very tight.

Very excellent in dealing with the residents (us), and their constant smile that makes you feel absolutely positive
It is also excellent in hygiene, from users (cleaning staff) to the last light that is present in the hotel.
However, there is a drawback as is in all modern hotels (narrow and small size of rooms).

Cost / Benefit 5 * ... Transfer from Airport to Hotel!

Clean and convenient transit hotel just minutes from the terminal. Very friendly and professional staff. Room was plenty big for a short transit or lay-over stay and bed very comfortable. Toiletry kit available at front desk. Didn't try the brekkie or shuttle as flying Emirates biz so already taken care of. For the price this place is a no-brainer.

Very neat, elevator accommodate only one cart. If you have more than one cart, you will need to get the second elevator. They do not ask whether we need help. Shuttle service and its drivers are very professional and assist guests.

Good for a quick stopover, close to the airport and with shuttle every 30 minutes.

Nice place. I didn t enjoy the breakfast. Good location and free parking

Excellent services, awesome breakfast, nearby the airport, pick and drop facility

The rooms are very small and the fridge is not working well and there are no room facilities such as an iron and ironing table and the overall cleanliness is not good

Very good hotel, especially for transferring stays! Impeccable shuttle service to and from the airport (up to T2 every hour). The Emirates metro station is within walking distance.
I recommend!

Clean rooms
Average sized in town
Friendly staff
Basement parking available for in-house guest and visitors

I love this hotel. The staff, largely Indians are very polite, respectful, accommodating, warm and ready-to-help. We came in before the official check in time, No questions asked, we had our rooms and still took breakfast. The breakfast was always on point with varieties. Rooms are super clean and well managed with charming personnel. Free shuttle to city centre at intervals is available. However , I advise the hotel to have cable TV service in the room and give the option of pay per view to the guests.

Staff very helpful and friendly, hotel a little tired but clean and comfortable. Wide range of breakfast items. Handy for airport with free shuttle bus. Emirates Metro station is a short walk from hotel.

A good place to stay when you wait for a long change at the Dubai airport - the hotel will provide you with an airport transfer - hotel standard is ok

My home from home for one month. Great place and staff

Nice rooms and the staff is very friendly. Dedicated IHG line. Loyalty rewards are worth it.

This was lovely stay and indeed being an IHG member I felt recognised right from the check in tym until the moment I check out. Super staff at the reception and to restaurant I was given late check out that was awesome looking forward to come back for my staycation

Very clean, convenient, budget choice for me. Best accomodation I have for my entire trip to London, yet the cheapest.

All in all convenient, clean and punctual shuttle bus.

Practical and convenient for those who have a waiting trip or need to stay close to the airport