Dr.Yañez. Centro Medico Teknon. Reviews

3 hours in the waiting room and 40 min more in the box. Horrible organization and treatment

5 days trying to communicate with you l center by phone, I tried it on the web, there is no way to attend you to request an appointment with your doctor, unpresentable.

Very long waiting times and the nefarious treatment. The lady of admission watching TV, and very badly educated.

We just had our first child here and the truth is that all perfect friendly and available treatment from everyone. We are delighted with the doctor m.romer and the midwife (Gema, a person who loves their work and takes care of their patients in an extraordinary way) we have been very lucky to find them, thank you very much for everything ..

Very good care and very good traumatology team. After coming from the Sant Jordi Clinic disaster, it would be better for you to learn from the Teknon professionals and from the Management of the same! Thank you!

Good day,

I have called to request an hour of a magnetic resonance, and the answering machine asks me, in Catalan or Spanish, to whom well; but then every time I visit a new department, he asks again in Catalan or Spanish, and the truth is that it is a waste of time.
The message would be, we may only ask for a single time the subject of the language.

Thanks..

Ferran.

My 5 stars are for doctors, nurses, sanitation and cleaning staff. For his treatment and professionalism. Especially day hospital staff and the first floor team. The "luxury" are them.

The best, its facilities. Otherwise, I do not distinguish.

The telephone attention to make an appointment at the Institut del Cor is disastrous. You can have a heart attack before they see you. 10 minutes. waiting the call is transferred they answer me. Not here it is not, it is on the other site. From where I've been waiting 10 min. waiting. Wait again. And the reception service is not much better. Total ineffectiveness.
It makes me laugh because now they don't call you by name because of privacy but later when they have to do an electrocardiogram or echocardiogram, your privacy is on the ground. They are not careful to close doors. The staff starts talking about private things and you are there in a vulnerable and violent situation.
The specialists are good. Everything else NO.

They did not see me appendicitis because they did not echo me, and they sent me home with a soft gastritis diet. Two days later I had surgery in another hospital

I am very happy with the treatment that I have always received both from the doctors and health personnel, as well as from the concierge. When I had to go 2 times to the emergency room for asthma, I was treated very well and with a subsequent follow-up.

You arrive at the counter indicates the X ailments that are coming and what they answer you do not know where to derive.
When it is very easy general medicine and he says what specialist is what I should have according to the discomfort.

A horrible experience !!!! I went twice to remove the capillaries from the trail. The first doctor attended me doctor Fresneda, I spent 150 to be as-is (if not worse). The second is Dr. Moreno. After a half hour wait, and having signed the medical information sheet, a nurse tells me that the budget was 500 (divided see two sessions). Bone 650 to remove two dots that I have on my face. A disaster. I wasted time and money for nothing.

Super hospital. 5 stars for service, ambiente and all. Its told the VIPs of spain come here too.

The clinic is fine, it is large and clean and there are professionals more or less internationally renowned inside. What does not stick at all in a place like this is the cafeteria, which serves unhealthy food loaded with sugar and industrial carbohydrates that has left me speechless as in 2019 in the best clinic in Catalonia and Spain have the least healthy and unhealthiest cafeteria one can imagine, meals totally against the basics of nutritional principles where you are supposed to be cured! Having diabetes or making time for an internal medicine consultation the only options are: chocolate muffins, lots of industrial pastries, colas, muffins, and all kinds of ultra processed products and the most hilarious they put on the walls labeled "healthy" . Send nartries, I would remove the concession to the scoundrel who runs the cafeteria and would demand food standards at the height of the clinic and not a vending machine. Fresh product, unprocessed, healthy, outside pastries, non-frozen natural bread, sugar-free options, meat, fruit and real fish, we go real food, not this slop. After visiting the clinic for a serious health problem caused by a poor diet we left completely outraged by the lack of consideration in that aspect by management that has no idea of nutrition. The cafeteria and if you hurry me the menus for Teknon patients should be a standard and a model for healing and not something so filthy and shameful.

The facilities are certainly good, but in my case I went from the palate for a back problem thinking that there would be a good place to see options for pain when having discopathies and two trauma doctors from my population recommended it to me, the disappointment was total already that the doctor did not look at the resonance and the consultation lasted five minutes.

Terrible telephone service! They keep you waiting for minutes and in the end they cut the call without further ado. I call again, minutes of waiting, an operator attends, indicates "one moment please" and then waiting again and a recording "call later, all our operators are busy". I have lost count of how many calls I have made and the time lost.

Very nice people, who attracted the button of the nurses answer in the second and very nice environment large rooms ...

My mum was saved at Teknon 20 years ago when she arrived almost dead by a sepsis caused by a kidney stone.. she, my father who later had to go a few times since he had some ictus and later cancer was always super well attended. No one is More

Attention to the lousy phone after calling many times ...

I had a training at this amazing hospital. Doctors were of top class. Location and view was just amazing. I could not complain of anything. Just loved it. No doubt this place received an award of best international hospital.

Good evening, I would like to thank the entire team. Especially the Dr Ruyra cardiology team, a phenomenal deal and total experts. I would also like to congratulate all the nurses who have been for me ... both in the More

Unfortunately, a terrible attention from the emergency reception and the blond triage girl, after 3 hours and a half waiting for 40 of fever, the same triage girl takes care of me, and not her lack of person when dealing with others. with me, if not the little consideration to tell my ailments and seem to happen of my adding that I had to put twice the tracks with pain and complaining herself for my bad being, the same girl that when going through the box once given my Alta asked me without permission or take the temperature that if I could expedite my exit from the box since I had a patient waiting to enter, to finish give me the discharge report next to another person, maybe it was a bad day the staff, but not I plan to recommend and risk having another bad time, I do not go to the hospital to make friends, only to be attended by people with minimal professionalism and attitude.

Absolutely stunning hospital inside and out, with friendly and caring staff, and excellent medical treatment

For the issue of resonances and such work quite well, for the rest of the areas under my experience they could be improved and attend a little faster, but in general terms well, like any modern hospital in the area.

I was 8 months old and I received an insurmountable treatment and care ...

As a medical center I consider it good. Extra services no longer. For example, the cafeteria with access from the main entrance through C / Vilana, is worth nothing. The service is dire. Waiters very unfriendly and unhelpful and rude. All super expensive and of poor quality. For a small small omelette sandwich they charge 5'30, for a Cacaolat mini 2.75 and for a small bottle of water 2 euros. Theft incredible. And above all the despot and more polite staff, who leave you with the word in your mouth if you tell them that the price is not reasonable and excessive. The truth is that I do not intend to go further and advise anyone who asks me not to consume in a place that has the level of a low-level cafeteria at high-level prices that it does not even deserve in the presentation of the dishes.
ZERO rating.

Today I was in Teknon with my father who had to do a test in nuclear medicine, the treatment of nurses or auxiliaries skimming the right, like very dry robots in short ... It should be added that the treatment and service of the cafeteria very little professional and gender a disaster, it has been fatal to me what I have put in my mouth and I have become very bad, I would never recommend it.

The attention received by the staff has almost always been very good except 2 times. One that a gynecologist tried to do something that is reportable, and another that another gynecologist going to the emergency room one night seemed to bother her and everything, apart from that she was asleep. Obviously we changed gynecologists, not center. We complained to the center and everything was fine.
In the restaurant you eat well but it is very expensive, a 8 sandwich, and a 14 menu.

Today was the first time we went to this medical center. Very good attention from the professionals who have taken care of us (pediatric cardiology). Complete visit and without information. We hope that the next visits we have pending remain the same.

It is a great hospital, I have always received a great deal.

No patient waiting with a waiting time established on the screen in 0 minutes, after accessing the service area (20 minutes of waiting knowing that he had to take a flight in less than 2 hours) Dr. Aleksander serves us with a juice in the hand and dispatches us in a despicable way .. refers us the discharge with imminent speed after insinuating that we had no problems of urgency, yes. not internal medicine .. well, I had mumps and I could have infected an entire plane. Thank you very much Don Aleksander!

On our campus, there are more than 400 frontline medical specialists, covering all adult and pediatric medical-surgical specialties.

More than 2,000 professionals, with international training in each of their areas and patient care in several languages, ensure the medical care, comfort and personalized attention of patients who trust us.

The consultation area has 2 buildings, Marquesa Clinics and Vilana Clinics, with 150 medical offices, with direct connection to the clinic and direct access to the parking lot.

Teknon, awarded as the best international hospital in the world by IMTJ
The Barcelona medical center, awarded at the IMTJ Medical Awards 2019, delivered within the framework of the International Medical Travel Summit, the largest health tourism summit.

For me, the best hospital in Barcelona. The medical staff is exceptional, they meet the scheduled hours without making you wait too long and the care of nurses is very good. It should be noted that it is a semi-new hospital with very bright and very pleasant facilities that do not remind you that you are in a hospital, rather in a hotel. The only thing I do not like are the prices of the bar / restaurant that are a bit thin. Otherwise, a 10.

I call within 40 minutes to make an appointment with the child. Each time they ask me which doctor they are interested in, then they silently transfer me to another operator or simply cut off the conversation. I have never seen the worst attitude towards clients anywhere !!! There is no respect for customers. I do not recommend

Well, Dr. Molina treated me and I don't know where he is currently visiting (Trauma)

The telephone service is very bad. You have to call 4-5 times and when they attend you they are going out of line. No one answers, I've even hung up the call

I had surgery for lumbar canal stenosis. As I live outside Barcelona, a month before I contacted the Social Worker (Sta. Elisabeth), so that she could find me a center where I could spend the postoperative period. I reminded him again on the day of admission, but when I was discharged, I had nothing sought. Unfortunately this fact is making my recovery very difficult. Otherwise, the rest of the Teknon services work very well.

I would not recommend this place, especially if you are having heart surgery. I find the team of cardiologists people without humanity, who make poor judgements that result in suffering for the patient. They are arrogant and don t apologize when they clearly make mistakes. They don t like to answer questions, especially when things are going bad. When I have asked for postoperative echogram results, they give me the run around and tell me that upon being released from the center they will release records. Yet the same day they did a catheter test they gave us the CD and report. Depending on who you ask you get a different answer. Contradiction or conspiracy?. It s all biased. It should be illegal to deprive a suffering patient, who can t leave the hospital, from getting their test results upon which they can seek a 2nd opinion elsewhere. Do not believe doctor s ratings from top doctors or Forbes magazine. This is all paid marketing and unfortunately I believed them.

This is but how much will you operate my foot and sleep clinic and breakfast time and lunch is fatal

Hospital fairly wide and various specialties lots of variety. Econtraras sure there someone who can address your needs and help, if you're lucky and you answering the phone without hang two or three vezes!

Good installations. Good service of doctors, they attend you in very fast and very kind urgencies.

I have called the Teknon all day to different numbers, and no one answers. Poor attention

It seems incredible to me that to a Hospital of your reputation I have to call 5 times, of which 2 of them hang up, they divert me the call another 2, and the last time they tell me to call my mutual ... all for trying to make an appointment for 1 spine specialist traumatologist .. ?? ..
Thank you.
Very professional

My eternal gratitude to Dr Macho, Dr Blasco, and all their superlative team. Technical and human exellence. Congrats. My aneurysm was neutralized by them in the most professional posible way. The best hands at Teknon.

I would like to put my deepest opinion and share it. Well, on Monday, February 27, 2017 I had a surgical intervention scheduled for a long time. With what it takes, I already had the subsequent days managed in my company and all the personal arrangements for the postoperative period. Well, they call me today February 24, Friday, telling me that they are on an indefinite strike and that my operation has been canceled, without giving me any other option, or anything at all. So there is my problem. It seems embarrassing to me that with just one weekend in the middle they notify me of this fact and above without giving me a solution. I fully understand the issue of strikes, but knowing that you may strike, better manage the operations you have planned. I am disappointed, because I have always had a good impression of this hospital.

They are doing some tests to my mother to operate it and a spectacular treatment

Magnificent service and humane treatment, especially in emergencies

The waiting time for emergencies. We have 1.30h and we still have for a while

Nothing recommendable, they are overwhelmed with work because they are in the clinic they are in, but better to go somewhere else. The receptionists very badly.
Although they do not care they have people making queues and tails without sense.
They simply do their job and badly but nothing happens they are in the teknon they think they can treat people as they are interested.
Not recommended at all.

Renowned center and doctors of great prestige attention and means to treat any unparalleled condition.

That you have a risky pregnancy? Well go to the public that here we do not want moves. Pathetic

Thank you to the emergency department.
Very especially Dr. Enric Mercade Simo, a great professional, humane treatment, very grateful for his patience and his knowledge of treating the patient. In addition to the speed in requesting diagnostic tests. great professional

They never respond to the phone number posted on google. They leave you 5min with the music and hang up! It is impossible!!!

The medical center is a marvel but the attention of Orthopedics is a disaster, the secretaries talking among themselves and with their mobile phones playing, are not attentive to the people who come to visit their corresponding doctor. regards

It is very difficult to make an appointment by phone, I call, they attend me, they divert my call and hang up and so a couple of times, it is desperate ...

First of all, thank you very much, apart from the medical staff who took my hat off, there is a group of professional auxiliary nurses and a great cleaning staff, thanks in particular to all the staff at the Erik, Clara nurses and others who I apologize for not knowing name. My respects for being authentic professionals, you are great.
I just have to sujerir something and is that please look at the restaurant is cheaper to avoid leaving the hospital to find a better price menu. Especially because the companions eat 19 days is an outrage, and I'm still living unfortunately we have the relative in the clinic. A greeting.

The treatment by the staff has been excellent, but I consider that a private emergency visit (adeslas) cannot last 3 hours ... Each time it looks more like the SS, congratulations to the PP because they have made this possible, the lack budget in SS makes everyone pay each other and collapse !!!

Bad emergencies. 1 hour 30 minutes of waiting, they take my tension and tell me that there are 3 hours of waiting. Indignant I go to the Brogui Hospital (Public) crowded with the flu and in 1 hour and 30 minutes I am already at home with analytics and diagnosis. A shame.

Today my brother was operated on, bad coordination, inattentive staff with low sensitivity, punctuality 0, bad information, I already had a bad experience with another relative, in that case because of poor coordination and lack of judgment, I will not repeat, no doubt

The doctors themselves very well but the receptionists in general very bad. You have to call 36 times to talk to someone. Suddenly they hang up and you can try again. The answering machines say that they are from 9 am to 2 pm but at 12 o'clock they have already put the answering machine to you etc ... And that is not 1 frustration that I have. I have been there for more than 7 years and it is the same every time.

Impossible to get your phone quickly after talking to several departments. Customer service pity

Extremely rude staff, do not accept AXA health insurance and demand cash payments. Weirded out by two experiences : dermatology section and gastroenterology section. Not recommended for foreigners, even though they target foreigners specifically with English speaking staff. Would recommend learning the language and choosing more locally oriented Healthcare providers.

Yesterday I went to this clinic with my husband for the first time to an appointment with the Sirujana for an assessment of my husband's illness and I have to say. What I loved how is your facilities and the treatment that all your staff and Doctor Varela gave me a charm in the way that you explain everything you see very young and friendly I thank you for everything because for us it is very difficult for these centers but all helped us to get to the door of the doctor for me was very satisfying grace

Terrible attention, especially a nurse named Sierra

It's a fantastic clinic even with Covid measurements. Dr Maalik operated on me for hip prosthesis, he is a genius as a doctor and as a person, in the stay and tests all the very kind people although we must value the people who take care of us not those who are in the cafeteria or reception since in that governs the quality of a hospital. For me the best in the world.

My opinion is general, since it is true that the plant workers, nurses, assistants, doctors etc ... have always been very good.
To this I must add that, as in all the baskets, most of the eggs are good, but some always come out rotten and that makes all the great work that the others have done go to the ground, the urgency is always 90% they are very slow

Good service, good professionals and good facilities

3.5 hour wait for child trauma. A single traumatologist for pediatrics and adults. The right care. The receptionist most aware of the lack of staff.

If they give you time for 4pm. You better see at 5pm.

Nefarious attention in the emergency room for children. I do not recommend it
I had to go with my daughter to have a cyst disinfected and the treatment was abhorrent, they have no idea of treating children. They put local anesthesia in the infected cyst, causing a horrible traumatic pain! I will never forget your screams!
However, in San Juan de Dios they sedated her completely to do the same to her! How can it be??

And not only this, again I went with my other son to the emergency room to sew his chin. My son was only 3 years old and as you can imagine, what was he doing? Well cry! Like any child in your situation ...
What was the Dra on guard limited to? To say that the child cried a lot while sewing him with a dry, cold, distant tone that I do not encourage my son to stop but just the opposite !! And he tried to get me out of the emergency box!
As they say here: no jarta vino!

Dr. TERESA CARRILLOS TORRAS has been excellent, very professional, I went from Ibiza and although I was full of patients he devoted part of his time to looking at the results they had given me. Thank you so much Dr.! In radiology and laboratory; quite efficient service.

Comfortable Hospital. Very professional staff. Whenever I need it I come here.

I put a star on the premises, it is a good place to go for a walk one afternoon to see a fashion show or observe the building, but it is not the right place to go at a critical moment. According to the emergency doctor, he was hypochondriac, fortunately, another doctor from another hospital gave the diagnosis. Regrettable.

As a medical and hospital center it is the best I have been, both the building and the specialists. I put 3 stars because it is usually IMPOSSIBLE that you pick up the phone when you call to be referred to a specific office. I call several times and there is no way; In addition, I feel like they pick up the phone and hang me up (after having lost 3-4 minutes passing filters with the telephone machine). With the money that the Chiron group has, I do not understand how this can happen ... Can't more people answer the calls? Or put on an answering machine before you blatantly hang up?

I have been visiting this center for many years and I am very happy; but now i need to ask for visiting time and there is no way to contact by phone: i have been trying for three days. I looked on the web to see if there was a possibility of doing it digitally but I don t see how to do it. I need to make an appointment !!!!!!

I arrived at the emergency room, they treated me in 1 minute of the clock, they saw me 4 different doctors, they performed a scan, and they operated me urgently the next day. The treatment of doctors and nurses spectacular!

I do not understand how such a large medical center does not accept a card to pay. Nowadays, in any small business you can pay with a card even in taxis, however in Teknon you have to pay in cash I don't know if this will have any explanation but it smells like singe !!

Fatal. By steps. Taking an appointment first thing in gynecology is chaos. They summon you at 9 and you end up coming in at 10:30, people keep talking. You see some doctors with the corridor full of people summoned at 9 and they show up to open at 9:20. No rush and a lot of chatter. Then they dispatch you quickly as you come for mutual.
Urgent mammogram, and the girl says to put me on hold, weeks. Embarrassing and inhumane.
Impossible parking, expensive. The last time was in the ER, which I do not recommend, very disorganized, a lot of noise and I lack a little more professionalism when treating abdominal pain. The doctor entered several times and went to other rooms, as if treating several clients at the same time.

A center worthy of Barcelona. Extreme kindness of the services and the medical team

They are scammers at least who I operate on my Urology who play with the diseases of others.
The mutual that takes out of a hospital that I was going to operate the next day (at zero cost) Supposedly to advance 1 day.
When I get there, in an ambulance,
the doctor tells me that they are 2,500 and in cash nothing of card or heel. When everything is paid, they make me an invoice of 1500.
When I'm feeling well, I go where I pay in cash. To claim if yes they make me the invoice of 2500
The conversation that is black money and is for doctors is over (gentlemen do not play with the ailments of people)
Thank you good morning and I hope to never see you
P.S.
THEN THEY SAY OF THE CORRUPTION OF POLITICIANS, MAFIAS ... AND THESE LORDS THAT ....