Hilton Toronto Airport Hotel & Suites Reviews

very nice rooms with break fast execellent

best regards

JL

Stayed here for 3 days during the anime north convention. No complaints, excellent rooms, comfortable beds, and nice staff.

It's not bad rooms are nice restaurant food is above average.
There are a few restaurants in the area you can walk to if it's nice out Google maps will help you with that.
If it's cold weather you might want to consider staying for eats at the hotel if you don't have a ride.
Remortgage your house before having a beer anywhere in Toronto unless you re fortunate enough to be on an expense account.
Since there are a few Hilton hotels in the area make sure you confirm what it will say on the side of the hotel shuttle.
Shuttle leaves the hotel every 20 minutes starting on the hour and will take roughly 10 minutes of travel time afternoons can take 5-10 minutes longer.
This is a good hotel when you re connecting to a next day flight.

Safe Travels

Decent hotel. Close to the airport. We weren t disappointed with anything. Staff seemed friendly.

Love this hotel, friendly staff and great views of the runway!

Hotel near the airport, reachable with the free shuttle provided by the hotel. Warm and clean rooms.

Oh wow where should I start....let me tell you the full story and you can be the judge....
My client reserved this banquet hall for 2 years on new years eve(2014-2015, 2015-2016) with 400-450 people full dinner and more..... they called yearly this year to reserve the 3rd year which is the current one..... after booking it and making plans and more.... a person by name Amira (manager) gave the banquet to other people (some cash under tabel involved)....

Having said that I would like to warn everyone to book some other place just in case if they change their minds (with cash involved) and give it to someone else who is more loyal that keep their word.....

I wish If there is less than 1 star I would give them may be in the negative.

Regards,
FN

My "fridge " in my room, if you can call it a fridge, did not work. Though reception offered to replace it that was only if another fridge was available....it wasn't. Then my room was cool once second, then hot. Though we were in and out it was not at a comfortable temperature when we were there!

Room wasn't ready.. it was 445 when we got our room.
And the breakfast card was already filled out.. by a guest in a different room.

Quite adequate for the "night before the flight" stay. No breakfast.

Excellent stay. Room comfy and rather clean. Wi-Fi is not cheap. Breakfast buffet is 30$...too expensive. This is an Hilton, not the Ritz-Carlton.

Under construction and noisy. There is really no lobby and on our stay, the fire alarm went off at 4am! Only good things to say are its very close to YYZ.

Ok,for quick stay and go!Could be more friendly and better service.

Clean hotel. Proximity to the airport is excellent. Food was okay.

Pretty bad. Wi-fi was not free and was extremely slow. Called the front desk to get help at 9pm and it rang for like 2 minutes before I just gave up. (Oh and the hotel hold music is some kind of muslim religious chant! What the heck is that about?) I would avoid this one unless you're desperate.

Overall, strong customer service, convenient location, and clean rooms. The hotel staff even send follow-up text messages (with your approval) to ensure that they are meeting your standards. One note: Be aware that parking is not free.

I wasn't informed that they were doing complete renovations so it was definitely a let down when I walked in.

The room was nice but I had a terrible sleep because it was very noisy in the halls, other doors slamming, and I was on the 1st floor.

All in all, it is a nice hotel but you never want to be underwhelmed and not made aware of renovations. I'd rather know about it ahead of time, hopefully receive a discount because of the renovations, and be overwhelmed with great service for trying to make up for the renovations.

Fine but it's really the supplier who calls the shots.

The rooms where very clean and comfortable. The pool and sua where nice.

Spent one night, nice room, nice service and good breakfast. The only downside was the internet, as pointed out before a bit expensive.

Staff at the front desk who checked us in for our stay was extremely rude.

Overnight stay before a flight, everything as expected.

Meeting rooms were nice but had to park pretty far as there was a dance competition at the hotel.

Stay a way
This hotel is very dirty. I guess You get what you pay for.
We stayed at this hotel for one night It was the worst experience . check your bed before you sleep. The mattress is very filthy has bugs everywhere be super careful stay healthy and don t get sick .

I m staying here for a weekend conference. That said, long term/event parking was located at the rear of this modern hotel.

Check-in was quite efficient given Friday afternoon arrival of many attendees at the same time. Staff service was courteous. I was given a little gift for being a Hilton Honors reward member.

My South Tower room was very nice and fitted with ultra-modern furniture and a king-size bed! The high outside view of mostly parked cars was okay. It was a quiet floor; no unruly hallway behaviour!

Our whole conference held meetings in the huge Mississauga Ballroom B and two smaller meeting rooms (Dixie, Dundas). Hotel staff were friendly and helpful. All meals were delicious and beverages refreshing.

A solid five star weekend!

Stayed here a few times. Clean and well maintained. If you want a good view of the airport runway, just ask at checkin and they wont disappoint.

Good location and number of rooms, I just did not like the service.

Good staff everyone was really friendly and room was amazing

Great Hotel. Friendly helpful staff and the rooms are clean and well appointed

Nice hotel, helpful & friendly staff. Convenient airport hotel and a fabulous restaurant with better than average hotel food.

We arrived from a long overnight flight at 11 pm and were told that hotel is overbooked and they can not provide us a room that was booked 3 months in advance and prepaid. Staff was not accomodating or apologetic. We left after waiting 30 minutes for hotel to provide a solution and drove to alternative accomodation that we found us self. Stay away from this hotel!

Very comfortable. Excellent food choices. Convenient shuttles to and from Pearson

I went to the Toronto Airport Hilton for a dance competition. The location was convenient, very close to the exit from the 427 highway. Inside was modern and stylish. The stage was large, unlike the small, rickety stages so often found at hotels that don't have permanent stages. The hotel restaurant had friendly service and cheerfully accommodated our group of 19 girls and parents. The prices at the restaurant were high, like at all hotel restaurants. A 10 " pizza was $22, a starter salad was $10-12, a burger with side salad or side of fries was $18. I did not see the rooms, so can't comment on those.

Super service with later evening bar food options with great bartenders

We were given a complimentary free upgrade and breakfast voucher, great service, clean rooms. Great place to stay would stay there again

Close to airport and decent amenities. Public transport available. Good for conferences too

Nice and modern hotel near airport. Breakfast are expensive and not that good. You will need a car, nothing nearby.

New renovations are not bad, more partitions needed to cover work areas. Complimentary WiFi is actually paid even though they state it is free/had to register for Hilton honors AGAIN, WiFi Promotion Code is Pride2019. Bar service slow and seemingly judgemental.

My friends and I stayed here for 2 nights. The service was good. When we checked in they gave us a little bag of chips and water bottles which I thought was really cute. The pool and change room areas were really nice. There was a sauna inside the changer oom too

A fine hotel if a little drab in decor. The breakfast buffet is a little substandard but the rest of the food is fine. Otherwise the staff are pretty helpful and pleasant.

Close to the airport, but the underground rooms are terrible.

Terrible service on my arrival. My room was given away and was forced, very unpleasantly, to accept something I did not book to begin with. Very cruel night manager.

Near airport is nice
But Lobby was little dark
You can enjoy bar in Lobby
Hilton
Hilton

Terrible service. Elevators slow. Had to change rooms. Noisy AC

It would have been more practical to have an outlet near the mirror outside the bathroom so two people could get ready at one time.
Otherwise, typical Airport Hotel.
Not bad.
Breakfast not included and a little pricey.

Very clean modern hotel and the staff are fantastic!

My room was not available. Terrible manager. Booked my king size room well in advance and was offered what I did not want.
Will never go to any Hilton no more.

Staff is very quick if your in need of assistance of any kind.

Elegant and classy, great atmosphere friendly and courteous staff. Enjoyed my time thank you

Great place. restaurant inside so so this os why 4 stars but others great service and friendly

Great hotel with spacious and clean rooms.
The service personal could have been nicer.

Nice and clean. You can tell they are taking the extra precautions due to COVID19.

Room was comfortable but NOT the room we booked and paid for weeks in advance. Despite my sending a message in advance to alert the hotel that we would be flying in at 11pm and not checking in until after midnight, the hotel had given our More

Typical business hotel. Relatively close to the airport. Connection Downtown by bus and metro relatively easy and efficient.

parking is paid. Internet is complimentary only in the lobby. shower wasn't working properly.

Location was convient for event attending. Room was clean, and beds were comfortable. Pool is seasonal, this wasn't clear on websitex so that was disappointing. Staff were friendly, easy to check in. Would not go out of my way to attend this hotel, but its perfect if your event is there or you are flying

Great place to stay. Half coat basketball, pool, racquetball, gym, patio. Lots to do for the whole family. Staff was super friendly, super nice, and super helpful. I've stayed in many Toronto hotels, and this was by far the best experience I've had at one of them, thank you.

Great hotel. Close to the airport and friendly staff.