Hilton Carson/Doubletree

Hilton Carson/Doubletree Review

Reviews 619
4.2
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A
3 years ago

Nice

A
3 years ago

Worst hilton we've ever experienced. We had to che...

Worst hilton we've ever experienced. We had to check out after one night and change hotels. They were allowing a biker group/gang staying at the hotel to drink alcohol in the parking lot, play loud music, rev motorcycles and get extremely rowdy until well past 2am. There was no hotel employee at the front desk during this time at all to complain to either. When we called the front desk in the morning, the staff was so unhelpful and refused to refund our reservation or change our room, saying there was no manager on site at the hotel at the time to help us with our issue. We had to call hilton corporate to complain. Hilton Corporate was appalled and tried to call this property directly about the problem, but kept getting hung up on by the individuals working at the front desk. Our shower in our bathroom also was so poorly maintained that the showerhead only pointed outwards and flooded the entire floor of the bathroom even if you used it for five minutes. There was actually trash laying all over the floor on the third floor near the elevators still at 1030 am- no employee from the hotel had bothered to pick it up. I don't know what kind of person is running this hotel, but it's not even close to what you would expect from a hilton property. Dont stay here!

K
3 years ago

I needed to do business in the LA area and this is...

I needed to do business in the LA area and this is the hotel I chose. Unfortunately, my client wasn't ready, so after spending one night, I told the hotel I needed to check out early. They wanted to charge me $50 for checking out early.

Maybe this is common in southern California but it is rude and not common anywhere else. I have spent hundreds of nights in Hampton Inns and never was penalized for checking out early.

This is my second bad encounter with a Doubletree hotel. Something must be wrong with their management.

A
3 years ago

This is one of the nicest DoubleTrees I have ever ...

This is one of the nicest DoubleTrees I have ever stayed in, the outside and inside decor and landscaping are amazing. Also, it is located in the nice, up-and-coming part of Carson. Across the street are 5 separate shopping centers that have every retail and commercial spot leased. The construction of new propertys around the hotel are beautiful, modern and upscale. I would recommend that you stay a night at this hotel.

C
3 years ago

Good

P
3 years ago

Nice place to stay but very expensive, rooms and r...

Nice place to stay but very expensive, rooms and restaurant. If it s not included with your room, breakfast is $17. While I was staying there a large group was having a party at the restaurant. Out of control. loud, obnoxious gathering of people. Shouldn t be done in the restaurant. Maybe in a conference room. Myself and another guest left before we ordered because of the noise and actions of this group. It was like a zoo.

D
3 years ago

Fantastic all around. Had a regular room on the fo...

Fantastic all around. Had a regular room on the fourth floor the first night, amenities in the morning, the AC worked great.. next night was a suite on the 8th floor. Spacious, nice bed, closet space, and balcony.
Would recommend and stay again!

J
3 years ago

We were greeted with warm cookies and friendly smi...

We were greeted with warm cookies and friendly smiles. Very clean hotel with a friendly staff. We were looking forward to a relaxing day by the pool but it was PACKED with children. Settled for jacuzzi but there were kids in there too. Suspect a birthday party. Oh, and the phone in the room didn't work. Overall it was an okay time.

L
3 years ago

It was a beautiful establishment the room my grand...

It was a beautiful establishment the room my grandfather party was held in was nice. The outside by the pool was an amazing setting. Servers was horrible, rude and snappy ugh! Besides that I loved it.

l
3 years ago

If anyone out there is searching for deals for hot...

If anyone out there is searching for deals for hotel rooms head to . reserved a resort on there and these guys had the lowest rates any where!

I had a great time here,!! Room had a fridge and safe. Bed was one of the most comfortable I've sleep in for years. I didn't get a chance to use the pool but it was open for use. I had a great rate and given the chance to be a guest here again I would absolutely go back. No complaints only compliments from me.

A
3 years ago

I checked in at night. Firstly the telephone in my...

I checked in at night. Firstly the telephone in my room wasn't working, secondly the coffee brewing machine was dirty and thirdly, the steam iron had dirty water which spoilt my trouser.
I spoke with the reception but they were not forthcoming.

j
3 years ago

As a hotel it is very rich, since the rooms are ve...

As a hotel it is very rich, since the rooms are very comfortable and the hotel has a very good buffet breakfast included and additionally has a restaurant / bar. On the other hand the pool and gym sector of this hotel are also of great quality.

The only thing I can say negative about the hotel is that in the sector where it is located there are not many things nearby to go out to eat or buy. However, the hotel has a shuttle service that leads to a small shopping center.

J
3 years ago

nice hotel but ... It seems as though this hotel ...

nice hotel but ... It seems as though this hotel is catering to people a lot taller than I am. I am 5 ft 3 in (not particularly short) but I have to hop to get up on the bed; the commode is a higher handicap one; and the worst thing of all is the bath tub. The edge of the tub is high and difficult to get in. Once done with the shower, there is no grab bar on the wall outside the tub. I put my foot down and my toes were two inches off the floor. I am lucky I didn't fall!

V
4 years ago

Stay here frequently when in town on business from...

Stay here frequently when in town on business from Atlanta. 10 minutes from my destination.. Convenient, clean, warm cookies, comfy bed and professional staff. Recommend you try it for yourself. Reviews are just opinions...Be blessed

J
4 years ago

Very nice hotel in Carson, CA. The room was comfor...

Very nice hotel in Carson, CA. The room was comfortable and spacious. I was impressed that they had an entire Hilton Honors floor. The staff has been very nice and accommodating. Breakfast was a fairly standard buffet.

Hilton Carson/Doubletree

Hilton Carson/Doubletree

4.2