Hershey's Chocolate World Reviews

Great visit! Loved the chocolate tasting experience:)

Had a great time there on Sept 6th 2016, just wish I could have seen them making the candy,

It's a nice experience, but the prices are not all that great. I think I can get better deals at Sam's Club or BJs.

Candy candy candy! Chocolate tour & lots of Hershey gear!

Lower your expectations. They are open, but not actually open. Those reservations are just for entering the store to buy some overpriced chocolate and souvenirs. What s the fuss, I can buy those at local Walmart without reservations three times cheaper. Six people measuring your temperature at the entrance and gazillion people inside to sell you seven dollars milkshakes. Kids were exhausted and struggled to breathe after ten minutes under those masks. At least open something, you can let one family per cart for chocolate tour and sanitize after each trip.

If u have lil ones .. this place is a lot of fun and u come out with loads of chocolates

The food lines were terribly slow. They need more people working in them.

The ride in chocalate world- terrible set up with lines running through the gift shops, we didn't know where the line was versus people buying apparel and other merchandise. Today, they had a rope to direct people into the free ride, people very frustrated they couldn't get to merchandise, and others were frustrated didn't know where the actual line was for the free ride.

Clean and the tour was free! Chocolate is yummy (per my kids). Gift shop is pricey to make up for the free tour. Good place for a quick stop!

They gave free parking for the first 3 hours. The store is huge. It has a lot of chocolate candy on sell as well as t shirts, and articles. There is also a foodcourt.

Skip the fake factory tour. Lots of cool stuff in the store. Create Your Candy Bar is pretty neat, but pricey.

Great place. Family had a good time. We drove to this place from philadelphia, there is ample parking. We did 4D chocolate movie, Hershey unwrapped, create your own candy and trolley. Trolley is actually a tour of town and history which might be boring for kids. My kid had most fun in create your own candy bar where you choose ingredients and create your own bar. You also see it getting created. We visited in winters so rides were closed, so thats next time.

Took our family there snd lived all the candy, history behindthe founder. Store was so clean and ladies gave excellent service. My girls are ready to go back.

Our kids love this place. So crazy commercialized you might lose your mind, but everything is so tasty you just don t care. Gets a little bigger and more extreme with every visit. Super busy at Christmas time.

Fun. The park has so many rides and different places to eat.

Had a great time at hershey. Only one coaster was out of operation and the rest were running. Went on a Tuesday and there weren't any wait times except maybe 5 minutes per coaster.

We just visited Hershey, PA after Christmas. What a big mistake. Glad we went back but don't go around Christmas time. Very crowed place and things have changed. We went about 12 years ago with our son and the free tour is different then it was then. Everything is overpriced too. We didn't do anything else because of how busy it was.

I have only ever done the free chocolate ride which is fun but geared more towards kids. It's a great addition if you are going to Hershey park or zoo America but it's really work just going up to do on it's own unless you want to pay to do the other handful of activities there.

The tour is worth the trip, also Hershey Park is awesome....worth the price of admission

Great for Christmas shopping.
For family out of state.

Take the Trolly tour. We had Jessica and Wilbur! They were absolutely amazing!!

Fantastic place for fun learning experience, is best visited on a day when not crowed, as you may spend a while in lines, however; other then that fantastic place, additional they do have a store in which you can buy huge oversized candy bars.

Fantastic Willywonka-esque experience. It gets a bit crowded and chaotic in the peak summer months, but very pleasant in the off season!

The free tour is a must see.

Very friendly staff as well!

Best amusement park around I love it here always a great experience

Definitely an amazing trip for the whole family. They have great rides for adults and kids. I would recommend to eat at subway or chik fil a because the food at the court it's not that great and expensive. But everything else was awesome. Best if you can do a 2 day trip

A little pricey, but what can you expect from a factory store? The largest assortment of Hershey's Chocolate products I've ever seen.

Common. This is the heaven for chocolate lovers. One must take a ride on the chocolate making trip. Got an amazing deals on chocolates. Even the merchandise were of great quality. They have plenty of design. Most of the chocolates are good for vegetarians. Many options available though. Read and buy.

A must visit for all ages. The history of chocolate and the Hershey company.

Neat store the tour ride is interesting, pay attention to the timeline posted on the wall before the ride. There is allot of neat info there. The shakes are awesomeness.

Great place for Kids and Family !! Lots of things to do! Parking is free for first 3hrs...

Whole town is in the spirit and there's more than only the amusement park. Gardens are awesome.

We went just before closing time. There were only a few people there, so we were able to make our personalized candy bars with no wait in line. The city itself was kind of neat too with the brown asphalt and Hershey Kiss lights. It was definitely an experience!

Had a blast took my family of 5 and sister inlaw with family of 7 fun fun fun and they have combos to save money

Its the sweetest place on earth.. and we love it here

Pretty cool site overall, the best part is the tour you can take to see how chocolate is made. Parking is free up to 3h which is plenty of time to explore everything. Due to Covid 19 some areas are closed or restricted, which is expected. Plenty of souvenirs to buy, and of course tons of sweets to take home. Definitely worth your time

Chocolate chocolate chocolate.....where else yall gonna find a 5lb hershey bar !! Definitely a must do !

It's a great experience! The free ride shows how Hershey Chocolate is made and tells the story of the founder Milton Hershey. You get a complimentary chocolate bar at the end of the ride. You can get everything from clothing, souvenirs, food and drinks there as well. Plus some interactive activities. It seems it is aways very busy. Very much worth seeing. It's located just outside Hershey Amusement Park.

We had fun learning and eating chocolate all day. Yummy

Always love the free ride to see how chocolate was made. At the end yet ride you get a sample and once you have it you'll want to buy more. However deal is not so good at the store I can do better at the grocery store

Very friendly atmosphere with alot of merchandise to choose from. One negative is the prices are extremely high.

Tourist trap. Free "tour" is over glorified "small world" ride. Would have rather seen a video of the actual production facilities.

Cool experience. Would have been better with more time and the family.

Great deals, very friendly staff and the speediest check out ever. What a candy world...

Visited here on our whirlwind trip to the Northeastern United States. Took the tour to see how the chocolate is made and spent time in the shop making purchases and taking pictures. This particular tour/activity is free and it was quite enjoyable. They have super cute stuff in their shop too. If you're in the area, it's worth a visit. Great for kids and adults alike.

Since the remodel it is better than ever. Nice heavy wooden tables and chairs. The new smore is amazing. Lots more space to move around as well. Fantasic options for families including a 4d movie, make your own chocolate bar, tasting, and other things. The chocolate ride is still free and amazing. Parking is free for 3 hours. Easily worth the trip!

Our granddaughter Natalie loved Chocolate World. We all did. It was fun and special time together.

Trolly was great. The other things seemed to be overpriced.

Fun place with lots of activities. Hershey Tour was cute ride experience.

Fun. But usually crowded and anything other than the classic tour ride, which is free, is rather expensive.

Went in while a storm passed, and so didn't every one else.mistake

I appreciate that Chocolate World is always free for visitors. We enjoy coming every few years and taking the tour. The gift shop is incredible - lots of new products and out of the ordinary candy you can buy.

Fun point to stop in if you are heading through PA - we did the Chocolate World tour and it was a good 10 minutes of seeing how they make the chocolate. Just be prepared for crowds.