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B
3 years ago

Terrible, service is dependent on the old devices ...

Terrible, service is dependent on the old devices they use from other companies...phone lines cut out after 5 minutes of talking and if there is an issue it takes the entire day or days to fix. They also are the only company that actually charges a termination fee if it is due to moving/closing a business and they are NOT the cheapest either even though you think you are getting a deal. They quoted me almost $400 dollars for internet/phone at one location...then I called Cox cable and they quoted me less than $200. They literally do not care about the customer and are only in it for a single contract then they move onto the next victim

J
4 years ago

Spectrotel is a top notch, Next-Gen Aggregator. Fr...

Spectrotel is a top notch, Next-Gen Aggregator. From their state-of-the-art Network Operations Center in Neptune, New Jersey, Spectrotel utilizes their partnership with nearly 300 nationwide carriers to provide a full suite of Voice, Data, and Managed Services to small and Enterprise business customers. Channel Partners, Business Owners and IT Executives who are looking for a service provider to help them upgrade to the latest in voice and networking technology, while consolidating multiple bills, need look no farther than Spectrotel. They make it simple, and keep it personal.

J
4 years ago

A great company. They'll help you get the services...

A great company. They'll help you get the services you need at the prices you want. The sales team looks out for you and doesn't sell you unnecessary things, while keeping your technology up to date, so you're not left behind.

J
4 years ago

They serviced a simple one line account for me whi...

They serviced a simple one line account for me which was fine for a long time. However after deciding to move my provider they become very hard to deal with. They simply prolonged the process 43 days and billed me for the time that it took to get a simple number transferred. Rather than try and make it right they call and threaten to send my lousy $80 to collections. Real class act. They got an extra $80 good job.

E
4 years ago

Ehh