Hershey's Chocolate World Reviews

Lots to see and do for all ages. Four options to choose from and if you do all of them, they say to plan on 4-5 hours so keep that in mind. We did the chocolate taste testing and the trolley tour. The tasting was informative, but the best part was tasting 4 different types of chocolate bars they provided. The trolley tour was an hour and 15 min. long in a hot trolley with no windows to roll down so that was a bit uncomfortable, but we learned so much about the history of Hershey. In fact, it's definitely a PR move on their part to get you to visit all the other facilities in the city. They also provide kisses and Reeses cups along the way and give you a full chocolate bar at the end. The tour is definitely for the grownups. I saw a number of children bored and antsy.

It's a big candy store and eatery. Plus little history too

Absolutely a must do! Great for all ages! Soo much fun!

So much chocolate! Hard to decide but I did. Loaded up with regular and white chocolate kisses. Yummy

Great place fun for everyone... Chocolate not too bad either...

A very crowded place, free 3 hour parking, lots of cool Hershey merch & an awesome free tour! Lots of other things to do but the food is pricey

It's okay. The one tour ride is free, but the other tour is $43/ person. Money pit tourist trap mostly...

Great experience for all ages. The tour has been drastically changed in recent years. Lots of upgrades throughout, but I miss a lot of the old features. Also, the picture taking gimmick at the beginning has to go! Just a waste of time that bottlenecks the line!

My 3 year old sons favorite place in the world. The ride is free and they give you a free miniature candy bar at the end. The food court is also really nice and you can get pretty much anything, including really good milkshakes.

So much fun for the entire family , cant wait to come back !!

The shop was great, and the tasting and create a bar were interesting to experience as well.

Fun stop! Crowed free for all but fun nevertheless. Bus tour was great!

I love Hershey the white boys were mad tho and that's on period

Different than it used to be, but the chocolate is still great.

Very good place but required at least 4-5 hours for all activities

If you have come to Philadelphia you better want to drive additional miles for a worth visiting place in United States which should be the Chocolate capital.....it doesn't matter what age group you belong too you would be able to definitely find something worth cherishing or relatable events of the past for you

Best place to go. A free ride with chocolate at the end and discounted candy in the stores !!

Great place for kids but they need to enhance the experience and activities for kids

More Chocolate than you will ever need...lol. Excellent time.

Love this place, all sorts of different things to do

Who doesn t love Hershey s! Wouldn t make a special trip to visit but if you re in the area or passing through it s worth a stop! Great value for the confections and the experiences are worth it. Great for kids and family and they are handling the COVID restrictions well. Also a nice place to get out and stretch your legs and learn a bit about this history of this legendary company.

little too expensive.. Chocolate tasting is ok.. but 4d movie is mediocre..food court could be better..

Visiting this place is like going to Disney and Wonka's factory all in one with chocolate. Food is good, people are friendly and the shops are great. You can get your face painted or henna. I had more fun than the kids!

My children ages 11 and 7 loved our visit here. The older girls 16 and 18 were not as impressed. The tour is a fun little ride explaining the process of chocolate making.
2 months later ... my 16 year old visited again with friends. Go figure.

It's always wonderful, fun and clean. Great to bring the whole family to!

Fun and educational. Multiple options from chocolate tasting to trolley rides. Create your own chocolate bar was my favorite. Employees were polite and friendly.

Need I say more. It is a yes go there anytime Chocolate is always excellent and that is Hershey's the dark chocolate milk shakes are the creme of heaven. Just great place fun for everyone

Over crowded with people who cannot respect your personal space.

Great place my wife kids and I had a lot of fun there it was are first time there great staff and so friendly

Really is the sweetest place on earth. theres plenty to do here, like a free ride to learn about chocolate making, or others that you need to pay for, like making your own chocolate or a trolley ride around the town (which I highly recommend-it's both entertaining and informational). Word of advice though, unless you really want something in the gift area, dont buy. You can find that stuff cheaper in other places.

Love it, especially before it gets to crowded for the season

Sure go here once or twice and it's great! The ride is interesting and the make your own chocolate bar is pretty sweet. The thing is my wife needs to go here 400x a year so it's lost it's appeal. The monotony makes me contemplate my existence regularly. Help me.

Wonderful experience. Very slow service...need better staffing for the amount of tourist

great spot for Families! !Only stood a day but kids loved it

expected a lot from it like a factory tour. but it isnot worth to drive from long distance.. 4D show is very interactive for kids. trolly tour is good to know history and his greatness... However tasting candy experience is disastrous.. asking to smell or bite a candy.. ingeneral I would say good for locals only notnlike me who drove 600 miles

Great place for a family vacation for a few days. Not much to do other than the Hershey Park in the off season.

Parking and Nevigation is bit confusing but the park and the factory is good.

Very cute and very clean. Great rides and for the most part friendly guests......Signs are a bit confusing and the dinner plans were just as confusing.

Like the choices of bundling candy, I end of bringing more home to share and at work! Tour was fun and enjoyable!

The checkout lines are more streamlined since they've been redone.

A must visit if you are in Hershey. Be sure to do the tour and you definitely do NOT want to miss seeing the 3D movie.

The Ride has been updated since the last time our family was there. Very nice very well done

It was okay but after the tour we got stale chocolate that was the only bad thing

The person who shuttled me from the line to the ride platform was more than amazing. He was so so funny, he made up for a crappy day I had at the park!!!! He made my kids and myself laugh so much!! We really had a good time on the ride thanks to him. Thanks

Always fun to go get a free piece of chocolate with the ride. Decent amount of parking, gets tight in peak seasons, but a fun experience for the kids

Great options for chocolate that you can t find really anywhere else, but it s WAY too modernized. Especially the free ride.

Wonderful place for children. Lots of free samples too.

Great place for family fun. Free parking, free chocolate tour ride. This ride is fun filled. 4D show and chocolate tasting has their own tickets which you can purchase as a combo. Cafeteria is good. Altogether a different place. Definitely recommended. In summer time, Hershey's park is open which is 5 mins walk from chocolate factory.

Pretty nice place to see once in a lifetime. Would be nicer but the entire facility is far too overcrowded to really enjoy each attraction. There is, sadly, an overwhelming number of foreigners, some of who smell like they have not bathed in some weeks. They wander aimlessly in zig-zagging paths, oblivious of people around them, and occasionally hit innocents with shopping carts or their violently swinging diaper bags. I felt transported to India without ever having boarded a flight. Attractions are pricy, but what isn't these days? Food was overpriced for the quality. But the gigantic gift store of all things Hershey is very impressive and quite reasonably priced, most things costing half to 2/3 what they would run at Gettysburg battlefield to the south.

Bathroom not clean, lines not good, people shaking vending machines staff walking by never said anything, they had time limits on everything it seemed. But over nice park just need to work on their young staff. They seem as they do not care a out customer service or cleanliness

Awesome scary rollercoasters and rides. Pretty cool zoo too.

Great place to spend family time on Black Friday... reserve your experiences ahead of time to ensure admission and to save money.

Love the smell of chocolate, love the taste of chocolate? Visit Chocolate World and you're going to get a little taste of chocolate

The souvenirs were fun to browse and I of course enjoyed pictures with the giant chocolate bars. I was however disappointed with the factory tour. It's more like a children's Disneyland ride as you cruise through a fabricated factory with machine replicas all while sitting in a tracked car, guided by a video. I was expecting a real walkthrough of a chocolate factory, able to observe the workers and machines. While interesting, I was still disappointed. Baked goods and milkshakes we're good and fair priced I thought at about $4 for brownies/giant cookies/cupcakes.

A great place for kids and adults alike, but there isn't much to do so if you go more than once you might not get the same enjoyment out of it as you did the first time.

Who can fault a ride that ends with a piece of chocolate? I do miss the old Chocolate World theme song, but maybe someone like me will be there to sing it!

This was a beaut side trip, outside of Hershey Park main.
Informative, but aimed more at little people.
Still good fun though

Wayyy better than Chocolate World in NY, it may just be a store but this actually has a few things to do there as well, unlike the NY Chocolate world.

Very well organized during this Pandemic. Can't wait to go back.

Always a fun place to visit. The orchid show was beautiful. But as always for us it is Chocolate World. The chocolate tastes better here as it is produced in the original copper kettle from 50+ years ago.