Hershey's Chocolate World Reviews

Great food, best desserts, overall very enjoyable experience. Similar to Disney level environment

I wouldn't recommend this place to anyone.

Took an hour and a half to get in, 45 minutes driving around to find a place to park after waiting in line 45 minutes just to get into the parking lot.

They are severely understaffed, over capacity, overpriced, and none of the employees (all very young kids, no management or adults to be seen) seemed to want to help anyone.

I stood in line for an hour to get an overpriced sandwich and salad. They had no forks anywhere, and it took speaking to five different employees before they finally restocked them.

We were expecting something a little more Willy Wonka-ish, but instead it's just a giant overpriced gift shop. All the candy and other items were marked up a LOT.

After seeing the line for checkout was four times longer than the line to get food, we decided not to buy anything and left.

Very disappointed.

Very beautiful demo of how choclate is manufactured

It s fun. Easy to enjoy. I go every time I m in the area.

Had a great time. You can even come in for free. I can't even eat chocolate, but I still found something to get from their vast selection.

I am 40 years old but felt like a 8 year old when I visited Hershey world. And yes I did make my own candy bar and take the tour. Very inexpensive and very family friendly environment. If you love chocolate this is a place you must see. Great experience

What's there not to like. You can spend half a day here shopping, making a Hershey's chocolate bar, watching a 4D movie, taking a tour of the town, and eating a meal

Great place to spend an afternoon! Lots of candy and a free ride that shows how chocolate is made!

Sweetest place on earth. Tons of different candy bars to choose and plenty of merchandise to see. Love it.

Parking is $30, then you have to buy tickets to do " chocolate experience" , which if you dont book ahead of time, could be sold out for hrs! A chocolate movie, and make your own bar, also cost extra and you need tickets.. All your favorites are there to purchase along with an awesome bakery and souvenirs. Very cute place , but you need to plan your trip or youll end up paying to walk in, buy stuff and leave.

Lots of great attractions be prepared to do a lot of walking.

What else is there to say? Chocolate, chocolate, chocolate....and the staff were phenomenal.

I have been going since i was a little kid. Greta place to stop during long trips!

I could live here lol the shop items are reasonably priced...seemed like most items were $20-30. Loved the free tour!

I want to come back and spend one whole day doing the tours, eating and buying gifts for Christmas!!!

I had a great time. Would have liked some free chocolate at the door like when ive visited other chocolate companies but it was very cool!

Hersheys is a place to go!! Once you drive in to The town of Hersheys it actually smells like chocolate , the lamps are Hershey Kisses, and you go visit the Museum and you get to taste chocolate it's fun and then you need to visit Chocolate world you get to make your own chocolate candy with your name on it and there is different activities to do ..So go get Chocolate Wasted...We went twice already it's so worth it

Fun tour. The chocolate tasting was enjoyable, not great for kids though.

was there for my first time. being a chocolate lover i loved the place and the free chocolate tour.

The 10 minute tour was nice. The store was massive and there were lots of neat trinkets and souvenirs. We didn't stay long but enjoyed our visit.

Chocolate lovers rejoice for this is your holy land. So much to see, hear, smell and taste. The free tour is cute for all ages plus a free sweet treat at the end is a bonus. Try the chocolate tasting and you too can become a chocolate taster expert too. And if you want to just buy stuff, boy do they have you covered from memorabilia to you guessed it chocolate. Plus the bake shoppe has so many goodies like the picture I look. Something to do if not spending the day at the park, or to cap off the night after the park.

Was very good except for finding out they no longer serve fudge and the ride doesn't have Hershey's the great American chocolate bar song.

Trolly ride was Wonderful! The driver was hilarious!

One mini chocolate bar at the end of the tour? Really? C'mon..

You can't go wrong with the endless options of chocolate.

We had the best Sweetest Day while absorbing the history and education of all Hershey Chocolate!!!! Thank you for the memories you create for us!

Quick parking great attractions and short wait for gift shop. We loved it. Worth traveling from Massachusetts.

Always fun and always brings back memories!! Miss the old Hershey s chocolate song!!

This is a great place for learning and having fun! They have chocolates of all kind, you can make your OWN chocolate! 5 star rating! Come to Hershy's Chocolate World!

Hershey's Chocolate World is a very large gift shop filled with all sort of Hershey branded merchandise. Obviously, there are other activities to do at the Chocolate World, but everything besides shopping costs additional fees. Given that I'm a huge Reese's fan, I was quite impressed by the huge area occupied by solely Reese's merchandise. Needless to say, I ended up spending way more money buying Hershey swags than I should. I didn't buy as much chocolate since most of the consumable products can be found at your local grocery store and cargo space is precious during vacation travels. I was slightly disappointed that there wasn't as much location specific merchandise in the store, but overall, it was a great experience visiting this giant gift shop outside Hershey Park.

It was fun, lots of candy and chocolate. Crowded and unorganized though. Very difficult to find anything specific.

It's a great family attraction. There's lots to do with the kids and even if you don't have kids it's still loads of fun.

Liked it..but very busy on public holidays..need to book the tickets in advance

Always a fantastic experience! I will always do the tour ride everytime I go!

Not as crowded as the summer season; which was great. Food great! Shows great!

We had the best time, celebrating my grandson 7th birthday and his sisters 13th birthday. It was a lot of walking but it was worth it.

Very crowded, and not as good as it use to be, but still good because you get a Hershey's bar at the end. They have good cupcakes.

Very commercialized and not as educational as it should be considering the impact the chocolate business has had on the world

Would recommend going during the week over the winter months (check hours). No parking fees, no admission and less crowds. Had a great time. Items not overly priced and must try the peanut butter chocolate milkshakes.

We always take our visitors here because it's a great tourist destination. There are a few free things that you can do but we've also splurged on some of the activities. If you don't know much about the history of the Hershey's, the trolley ride is a great place to hear it. We recently took the longer historical tour and loved it. The shorter tour is more entertaining for kids. Candy in the retail store is usually more expensive than picking it up at your local grocery but you can only find some of the branded merchandise there.

Fun. Did the trolley ride. Bought the #1 package that included a dinner or lunch.
Needs more seating for elderly and disabled folks not using wheelchairs.
They do rent wheelchairs.
But you leave your baby buggy outside. Please do yourself a favor and get a wearable baby carrier. Your arms and hips will thank you.

Glorified candy store. The walk through of the "fake" factory is good for the kids. Good way to spend about 1-2 hours.

Very nice place.. merchandise would have thought would have been a bit cheaper, but had good deals on some things. Only complaint, it seemed every employee was rude. Went with 3 other people and we each had our own experience with rudeness. The people selling the tickets to the experiences were the ones who were very nice.

Prices keep going up, although the factory tour is still free it keeps getting more "screen" less factory. We go mainly for nostalgia, as they've also discontinued some of my favorite chocolate products. Expect a crowd. Good for little kids.

It's my second time being here. Great place for chocolate fans like myself. Tons of options, some of them I've never seen in other places before.

Was a nice afternoon event we enjoyed the tour the meals and of course the Chocolate Sundaes at the end

3 hrs. Free parking and free se chocolate make factory

The history of Hershey is incredible and we loved learning all about it!

All attractions were great , fun for all ages. One part of the family could not come Friday and Saturday so they missed the trolley ride very disappointed it did not not run during the week for kids entertainment. Something should be worked out. Santa was only there in PM hours. It is Christmas time. Work it out Hershey! We paid allot of money and spent alot to be there. But it was all great and fun.

Good place to visit with family and kids and good place for married couples to spend time

How many places can you have a short ride, learn about chocolate making and the history of Hershey plus get a free piece of candy!

Who doesn't love chocolate, especially Hershey's chocolate! Hershey's Chocolate World offers a free ride to see how their chocolate is made. Hershey's Chocolate World offers great prices on all of their products, it also is a very fun experience within the store. Hershey's Chocolate World also offers multiple places to dine in or get a Hershey's style snack.

Plenty of fun for all ages, especially with the redesigned chocolate world ride. This is my 4th time going in several years and I always love the experience!

We had a blast. It was enough activities to do for the whole entire day! I would definitely take my kids again.

This place is every chocolate lover's dream! I wanted to visit this place since the day i watched Charlie and the chocolate factory. Quiet Crowded even on weekdays, they have a nice tour on the process of chocolate making, a huge chocolate store and you can even make your own candy! I was buying almost 20 packets of chocolate and everyone was eyeing me :) You can try their desserts and milkshakes as well.

Fun place except they make you park your stroller outside and ours got stolen.

Great experience. The chocolate "factory tour" is even free too.