Gwinnett Place Honda Review

My experience with Gwinnett Place Honda was great. I would definitely recommend them to friends/family. Maury Courtney was fun to work with and very helpful through every step of the process.

All I can say is everyone from tiffany to Andrew were very Nice!!

I've always received top-notch service at this dealership and when my usual guy wasn't there Jeffrey Hawes was able to provide the same high quality service. He was friendly, approachable and helpful. He even talked through options and best the services for my car for that visit. I got there rather early, so my service was faster than normal. Gwinnett Place Honda is always busy, but, I still felt like a valued customer. Thank you.

Amazing service experience. I normally deal with Jeffrey Hawes.

I am very pleased with Rudy Rosso. His approach to customers his profesionism and his gentle smile makes me wants to recommend other to him. Very very pleased with him.

Definitely recommend Gwinnett Place Honda. Everyone here is very friendly. Joy was very professional, helpful and attentive. Wouldn't go anywhere else.

Thank you Danny Moon for great car buying experience ! honest, and not Pushy, He actually listened and understood my financial status and recommended perfect car for my budget with NAVI !!

Great service manager who got my recall part installed and car out the door in time for last minute holiday shopping.

My Experience with Gwinnett place Honda. Was awesome my person Collin. What are outstanding guy. I finance plenty of cars but this guy. Collins hands down was outstanding I can t say no more One of the best sales guy ever met. I recommend anyone who come to the dealer. Ask for Collins and trust me.

Sotha Khim was excellent! He provided great customer service and took care of all my needs. Thanks Sotha.

Rick Zarpentine is one of the WORST service techs you'll deal with. Very unprofessional, and will tack on services you don't need and the will make you feel back for not getting them done. In one visit, he lied to twice in 15 minute conversation and when I called him out on it, he got. Irritated and started saying "what do you wanna do, you want the car back or not" What? Of course I want the car back? Horrible experience. DON'T GO TO THIS PLACE. COMPLETE WASTE OF TIME

Your car dealership is too irresponsible. My temporary license plate number 25 expires tomorrow and I will not postpone it. I will call you to help me check if the license plate can be used. I will wait until you check it and call me again. I have been waiting. No one called me, the service was too bad.

Joeseph Meeni Yim and Mansoor Butt were awesome. They explained everything and processed my application in record time. They were humorous and extremely knowledgeable. I could have asked for better service. My parents will be in to trade out their lease in the spring.

Highly recommend Working with Joseph and Daniel. Mike in Finance was great as well, very transparent.

Update: 10 months later we purchased a Honda Odyssey. Had to trade in the Accord and no other dealership could touch the Gwinnett place deal.

Gwinnett place honda were very professional. Denis took care of me once he finished helping another individual. The oil change only took a half hour. I did call to make an appointment the day before. Everything went smoothly.

Service Advisor, Steven Shoemaker provided excellent service, attention, and detail to my girl friend s Honda Pilot service needs. We were addressed in a timely matter with regards to welfare of current virus situation. Steven, took care of us professionally, pleasant, and courteous providing the kind of service you can trust in doing business. We ll certainly entertain the thought of further vehicle purchase with type of organization!
Thank you Steven,
Patrick & Juanita

BEWARE:WARNING: I would not recommend Gwinnett Place Honda to anyone. PLEASE READ YOUR CONTRACT BEFORE SIGNING IT. I paid $5,000 more for a used 2011 Honda Accord. They quoted me a price of $13,999 I ended up actually paying $19,000. The finance manager James Myrick and Patrick Beasley are Liars and very deceitful. I will never do business with the dealership again nor will I recommend anyone to purchase a car here. If you decide to purchase here, BEWARE of their SCAM.

I've been driving Hondas for the past 10 years and they are all from Gwinnett Place Honda. All the salesman and finance managers are friendly and professional and know what they're talking about. The customer service is wonderful and I wouldn't go anywhere else!

I have been at Honda several times and my last 2 visits have been magnificent thanks to Andrew Prucha. He was able to provide excellent assistances and was able to get me in and out with my service. Thanks Andy!

Did not honor my request not to be contacted. Kept me waiting before and after my test drive.

Kevin was very helpful!!! The staff were very friendly and made my visit so easy!

I so love Gwinnett Place Honda, now only are they experienced but they go above and beyond but they also explain everything to you regarding your Honda.. My sales associate Zach was awesome..

Everything was fantastic. I like the quick turnaround and the awesome job. Other Friends were asking me for your business card because you did so well.

I was very pleased with the help of Andy Prucha. He really is all in on customer service!

My overall experience at the dealership was positive and pleasant. Andy, the salesperson, did a nice job of guiding me through the process and he made a concentrated effort to make it as efficient as possible. I love my new car and it s all thanks for Gwinnett Honda.

Excellent sales professional, Zachery, and Finance man, Chad, made this a very pleasant buying experience.

Maury was great and addressed all of my questions and concerns. My experience was far from what I am used to experiencing at dealerships, I did not feel pressured and got more than I thought I would, in terms of additional benefits. They only ran my credit once and told me if they needed to run it again, they would ask my permission first. I was in and out in 2 hours or less.

Family bought 3 cars here already. Used and new, always satisfied. Even when they made sure our car service is well cared for.

Last minute trip to Oklahoma for thanksgiving needed an oil change and I wasn t even there for 2 hours thanks Trevin

I worked with a salesman named Mike Pham. He was very informative and intelligent. He made the car buying experience stress free. I recommend gwinnett place honda to my friends and family and make sure to ask for Mike Pham.

I cannot say how great my experience was with Gwinnett Place Honda. This is my 3rd car I have purchased with them and there service just gets better each time. Amel Bibic, Internet sales Consultant, was absolutely terrific thru the whole process. Amel honored my request to no phone calls and that I preferred email for any communications.There was no nagging and he was always very responsive to questions in a timely manner. Once we agreed on the vehicle, options, and price, the whole process took about 90mins getting me out the door.

I appreciate the service, integrity, and responsiveness culture at GPHonda. It was just an amazing experience and I would highly recommend Amel if your in the market for a Honda.

Thank you mike Pham and Kendall you guys are great. Always helping me get into the car that I wasn t even expecting great job. Sparkling on delivery and customer service is excellent as always. This is my 3 vehicle with you guys I ll be back. You make me feel right at home.

Staff wasn't pushy, they just let me look around and test drive a couple new cars. Took my number and email address and gave me a business card.

Mike Torres was such a nice guy and took care of me! Very knowledge able of what he does

This was not the best car buying experience. It took several weeks to get things right and my wife was at her wits end. The communication was poor on missing items when we bought the car. Curtis, Ramon (both in Used Cars) and Kam in the service department all were very helpful. My first response was 1 star but after today I say 3 stars. I'm not a fully satisfied/happy or loyal customer but am no longer an unhappy one.

I pucrchased a Certified Honda Accord with Joseph Shin and I am extremely happy with my new car. Joseph and his manager Richard Alatrista made the process very simple and easy. 5 stars to them and Gwinnett Place Honda!!!

Great experience. Took 2005 Honda in for body repair to passenger side. Completely satisfied with finished product. They worked timely and cleaned car before I picked it up. Special kudos to Amy, Customer Service representative. She was extremely responsive and addressed all my concerns in a professional and patient manner. Also, Shannon and his team did everything to ensure that I was completely satisfied.

I looked all over the Greater Atlanta area for a Honda. I found a huge selection at Gwinnett Place, with two cars I was very interested in. Mike Pham was the salesman who showed me around and took me on the test drive. He was extremely professional, but also down to earth. There was some back and forth, but ultimately, I got a great deal on the Honda Accord I drove away in. Their financial department was also extremely helpful and I got a great interest rate, especially for being a first time buyer. I would recommend them to anyone.

Brandon was very nice, knowledgeable, & took the time to explain all the suggested maintenance service details for my vehicle. He gets 5 stars but the dealership gets 4 because I think the services are pricey.

Over the years, I have bought my cars from various sources. but I ALWAYS have them serviced with Gwinnett Place Honda! Kam and crew are simply the BEST!

Luis Escobar always gives me good service and good advice.

After what began as a horrible experience of mis communication with Honda and our insurance co., Jae Kim at Honda stepped in and took the reigns. He got our car in immediately, and dealt with the Ins. co for us. We were able to wash our hands of the whole thing, get our car fixed, and Honda gave us a loaner on their dime when our ins said they would not cover it. Jae personally helped get all of our car seats out of the rental and back into our van and then returned the rental for us and filled it with gas. They went above and beyond and we are still breathing a sigh of relief of how it all went down. Thank you Honda and Jae again for all you did for us. This is what customer service is all about, we will continue to return to Gwinnett Honda.

Service department will add on a service fee despite paying full labor and parts prices. Added on service fee not clearly shown in preliminary billing review, but fully visible on final receipt after payment. Big time scammy. Service mgr. did call back and explained it's just more profit for them for their staff to deal with us. Still major scammy. What next, required service fees at say restaurants or a dry cleaner. Shame on them. I'm going back to Far East Motorworks for my service on my Honda Accord cuz they charge a fair price for parts and labor, and no added service fee. In my case was nearly $65 over the course of my repairs. Man, what a scam.

GOOD AND FAST SERVICE. ONLY NEGATIVE IS THE CAR WAS NOT WASHED

Aaron Hardy was very helpful and made my buying experience a smooth undertaking.

I recently purchased a 2015 Civic Coupe from Gwinnett Place Honda. My experience there was absolutely amazing! My sales person was Dustin Vance and Richard Alatrista was responsible for my financing. They really made me feel comfortable with my purchase and reassured me that the ultimate decision was mine and that they both had my best interest at heart. So If you in the market for a new Honda definitely give this dealership a try:)

I'm relatively new to the area and have been looking for a great service center that is personable. I have now been to Gwinnett Place Honda twice, and both times I have be very impressed with the customer service I have received. Today my service agent, Will, actually took me back to the work shop to show me what was wrong with my car. I don't know if this happens often, but I really appreciated seeing what the mechanic saw. In addition to the service, the waiting area is very nice. Thank you for the great service.

Nathan

Service was great and fast! Steve had me in and out in under an hour.

Wonderful service, convenient in house rental car service, great communication with Kevin and an overall 5 star experience. Will be coming back. Thanks to you all!

My wife and I have bought multiple vehicles from Gwinnett Place Honda, dating back a decade or more. We also get all of our service done here. This is always the first place I look, and almost every time is the place I buy. I just bought a Honda Fit, since I decided that I wanted a vehicle with more fuel economy than my previous one, to use as my work vehicle. The entire sales team (Rick Hwang - Manager, Delavan Mair - Salesman, and Reggie Dube - Finance) had me in and out quickly and with a far better deal than I expected when I started my search (on my trade in, my purchase, and my financing). I love my car, and I love Gwinnett Place Honda. The service department is second to none. Whether my wife or I bring the vehicle in, they make us comfortable, and treat us with the utmost professionalism. Each advisor that we've worked with has been great, and the Service Manager (Kam Cheung) is absolutely the most dedicated person I've ever met in the car business. Even the Collision Center is wonderful! My wife's van just had work done at the body shop, and they were awesome, too. Brian Johnson (the estimator) and Brian Eve (the manager) were perfect. You should absolutely give Gwinnett Place Honda a chance, since this is the best Honda Dealer anywhere! I'm a customer for life!

We bought a used car from GP Honda recently and it was a great experience. They listened to what we needed and did not up sell us or pressure us in any way. We will be going back for our next car purchase.

I worked with Denis and he did a absolutely fantastic job and kept me in the loop on all aspects of my truck repair. He made my life so much easier by taking care of all the details and getting a rental truck for me.

Trevin did a great job of ensuring everything with my service appointment went off without a hitch. He was very professional and extremely courteous. Being somewhat high risk in this pandemic, I really appreciate that Trevin made me feel at ease.

Easy purchase, had exactly what i was looking for. Sales man, manager and assistant got involved to make sure we were in and out as quickly as possible.

George the salesman & Dusty the sales manager were amazing to work with!! I have been to probably 5-8 dealerships recently and never experienced such great service than here. Everyone was kind, willing to open a door, bathrooms were clean, but most of all they were able to help me in my dream car & work with me, like no other place has. I will never go anywhere else to buy a car again!!! Thanks for all your help Honda Gwinnett Place.

This was the best car shopping/buying experience I ve ever had! Zach was super nice and helpful. Mike in finance was awesome as well. I only wish I d gone here years ago for my last Hondas. Oh, and I absolutely LOVE my new CR-V.

My service advisor this time was a gentleman name that started with a C...almost like Corvensair (I guess that is correct) he was great and listened, He did offer me any unwanted services and took great care of my needs and concerns

Michael Torres was great! My car was ready ahead of time. A ++++

This is probably one of my favorite dealerships that I have ever went to. I usually go to Andy P to service my car and he always try and help me as much as he can and work with me to make sure I have the greatest experience!!!! Even when I thought I was in a rut and couldn t afford it he helped me !!!

Lenny was the greatest salesman I have ever had the pleasure working with! I can't wait to buy another car from him!

My wife and I have a special needs child and we were struggling to figure out how to a get a desperately needed second vehicle to help care for him. Gwinnett Place Honda made a second vehicle possible for us when no other dealerships would help us at all. Ramone, the sales manager, was able to make surethat we left with a vehicle that same day. And Patricia, the sales rep, was incredibly helpful! I can't recommend this dealership enough!

We just bought a used car here at GP honda and i may say... WOW!! GREAT experience. What made it so great, was Mike Pham. One of the best, amazing, and most friendly salesman around. He really knows his stuff, and was so helpful and quite simple and understanding. He helped us to buy a car we didn't even think we would ever be driving, and we fell in love with it. He truly is the best salesman I've met, and i can't express it enough. Very, very impressed!

As always Denis O Connor is great. He took me back to the shop with my 2006 Ridgeline that has over 320k miles on it. He and the mechanic explained things to me about the needs of my truck which I would like to keep running. He is always professional in his demeanor and is overly friendly.

I went to get my vehicle serviced and was greeted with excellent service by Michael Torres. He was very well versed in his field and was very genuine when advising me on what service to recieve. He helped me in a very timely manner and was constantly aware of the level of service he was providing. I'm only going to get my car serviced by him from now on!

Chad, Angel and Daisha are all amazing. The level of professionalism is outstanding. The deal I got on my 2020 Honda Accord was unbeatable. If you are in the market shopping for a new car, the Gwinnett Place Honda is the place. Go see my girls Daisha or Angel.

Everyone knows buying a car is a long and tedious process, but having experience with many dealerships I know now that buying a car with Gwinnett Place Honda was the most convenient place to shop!! Dont go anywhere else! and Joseph Shin, thank you for making my experience with you guys awesome, easy and comforting! If you go to Gwinnett Place Honda, ask for Joseph, he wont give you the run around and will do his best to give you an awesome deal! I'll see you for my next car brother!

I usually don't write reviews but I believe I should in this case. The day I purchased my vehicle, I wasn't expecting much. Several dealerships had already turned me around so I was preparing to buy a cash car with the money I had. I went to Gwinnett Place Honda where Michael Nabors assisted me. I told him about my situation and his goal was to get me into a car that would be affordable and safe for my children and I. Throughout the entire process, he was patient, helpful and entertaining. The entertainment was VERY helpful because my children (ages 1 and 3) were with me. I dread bringing them places that force them to sit for an extended amount of time. In this case, it worked out well. He gave them books to color and trips around the showroom floor to keep them moving as I filled out paperwork, and a sense of comfort. I've had experience with people working in public places who have a very low tolerance for kids, but Michael was GREAT!

I felt like I matter...like my family mattered. Not just the car. When I received word that I was approved for a car, I was in total shock because, remember I was rejected several times already. So, when I knew I was approved, I automatically assumed it was for a used car. I prepared myself to choose a 2002-2005 model car. Michael told me I was approved for a BRAND NEW 2014 Honda Civic and that all I needed to do was choose a color! The rest is history. I'm still in love with my car and my kids liked it immediately

If you're in need of a car and you've been turned around at other dealerships, give them a try. They work to get people in cars. If you want to work with a salesman who cares about YOU and the car you choose, ask for Michael Nabors. He's the best! Although, its been a few months, he still remembers me when I visit the dealership.

I couldn t have been serviced any better. I had a problem

I had a serious with my starter on the day before my husbands funeral and needed the car as I had out of town guests

They took my and said that they would have it fixed for me by
My service tech was so concerned and made me feel so comfortable I really think you should thank him he was really impressive.
Helen Pommer

Very nice customer service, quick and efficient, and very friendly over all I had a very good experience.

Area was nice but I feel like it took way longer to get my car serviced than it should. Also when I asked for a call when it was done I never did. I even called myself and they told me they would have to call me back in 20 mins and then never did. I ended up just having to go back not knowing if it was done yet and when I asked the service counter they said I would have to find the tech and ask him. So after I found the tech I still had to wait another around till he finished with the current customer he was with. Then found out my car had already been done. I just feel like there could have been a better process to this...

I am enjoying my 2015 Honda Civic. It s great on fuel consumption. It has an array of nice features that are not found on cars that cost more than twice as much.
Gwinnett Place Honda was the key reason I made the decision to buy it. They made it easy for me and they backed it up with great service. I really like the way they do what they said they would. This is my seventh Honda and all things considered it s the best. GP Honda is a big part of the reason why. Thanks

GPH Service always does an excellent job in all aspects of service.

ASK FOR JOSEPH! I've been in the market for a new car for awhile, and I wasn't sure what I wanted, but my friend convinced me to go test drive a few cars. I honestly wasn't even in the market to buy, but I worked with Joseph Shin, and he was so wonderful, and I couldn't help but purchase a 2014 Honda CRV, and I AM IN LOVE!!!!! It is my new baby, and I am so thankful to Joseph and Gwinnett Place Honda! Thank you!

Jeffrey Hawes is very knowledgeable on Honda's, he let me know exactly what repair I needed and didn't try to sell me extra service.

My experience with Gwinnett Place Honda was excellent

They are so nice and respectful and professional. They did their job well and kept me informed. Is a 5 star for me

Great service and my technician was very courteous and prompt. Will come again!

A good but not so customer oriented service center. I have been with them for around 8 years now but yet never had that friendly experience like the one in 2012 to 2014. Though things change and people change but the kind of service should not. Over all an average after sales customer service once your car is old and yet needs just oil change. May be they might be different with your new car. I Do not recommended since it sounds like they are business oriented and not customer oriented.

Our family owns a few Hondas, and all of them were purchased at Gwinnett Place Honda. We always came back because of their amazing services. I recently purchased a new CRV and enjoyed driving it for a week. I want to say thank you to Phat Tran and Troy Royal for helping me get exactly what I was looking for. The car fit my budget perfectly. Phat and Troy showed their knowledge and answered all of my questions. They were friendly, patient, and professional. I am looking forward to seeing them soon to get another car for my family.

Denis was very friendly, quick and courteous.
I am very satisfied with the service he provided.

Kam Cheung helped me with my daughter's CR-V today. He was extremely helpful and explained everything very thoroughly to me. The service was quick and efficient and would recommend anybody needing their car serviced to come to Gwinnett Place Honda!

Great service...again! It's my second time in a week visiting this dealer. My oil light came on so I decided to pop in about opening time. I didn't make an appointment, but I was quickly seen and my car was serviced before I could get comfortable on my laptop. Trevin made a few suggestions about my next service and I appreciate having a heads up to prepare my mind and budget. Great place, great serious.

I have purchased my last 3 Hondas from this dealership. They have excellent customer service as it relates to the Sales team and the Service team. This dealership continuously wins yearly awards of service excellence and I am more than happy to give them a positive rating.

did great work. had to wait about 20 minutes longer and car wash code did not work

After going to several other dealerships, and getting quotes for a new Honda Pilot. I went to Gwinnett Place Honda. From the beginning Robert Dittrich worked with me on line. When I was able to go in person, Robert met with me and worked with me personally - he did not hand me off to someone else that I had no contact with.

I wanted to have my husband see the vehicle, so I left and came back later that night with my husband. When I got there Robert met with us and was very helpful. He was with another customer so he introduced us to Lenny and made Lenny aware of our situation so I didn't have to repeat myself. (Great customer service) Lenny was able to get our paper work in order and have us speak with Jamal in finance in a matter of minutes.

Jamal went above and beyond what I would be considered just "his job" he was able to work the deal that we wanted with the payments that we're comfortable with. I have through out the years bought several new vehicles. I have to say that Gwinnett Place Honda and their staff has definitely earned a repeat customer.

As of today my husband is considering purchasing a vehicle from Gwinnett and he said he wants to speak with the same people we worked with before. For him that says a lot.

Zach did a great job with taking his time to discuss the process given this was my first maintenance on our vehicle. He answered all questions very clearly and helped to make the overall experience enjoyable.

I would recommend GP Honda if you are in the market looking for a new Honda or just trying to get your car serviced. Customer service is great and they will work with you on the price. Our experience has been good so far.

Josh Chong helped me with my Accord purchase today. He was very knowledgable and helpful and made me feel very comfortable with what I was buying. I will be back for my second Honda because of Josh!