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Emely Picon

4 years ago

After going to several other dealerships, and gett...

After going to several other dealerships, and getting quotes for a new Honda Pilot. I went to Gwinnett Place Honda. From the beginning Robert Dittrich worked with me on line. When I was able to go in person, Robert met with me and worked with me personally - he did not hand me off to someone else that I had no contact with.

I wanted to have my husband see the vehicle, so I left and came back later that night with my husband. When I got there Robert met with us and was very helpful. He was with another customer so he introduced us to Lenny and made Lenny aware of our situation so I didn't have to repeat myself. (Great customer service) Lenny was able to get our paper work in order and have us speak with Jamal in finance in a matter of minutes.

Jamal went above and beyond what I would be considered just "his job" he was able to work the deal that we wanted with the payments that we're comfortable with. I have through out the years bought several new vehicles. I have to say that Gwinnett Place Honda and their staff has definitely earned a repeat customer.

As of today my husband is considering purchasing a vehicle from Gwinnett and he said he wants to speak with the same people we worked with before. For him that says a lot.

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