I've just stayed at the Grange Moor for a wedding and whilst the staff were without exception friendly and helpful, the beds were REALLY uncomfortable (you could feel the springs, they sloped in the middle etc). I spoke with several other guests about this and they all had the same issue so I don't think I got unlucky with my room.
If they fix that (rather significant) issue then this would be a lovely little hotel.
Food and staff are excellent! Room is small with a minuscule bath and the shower doesn't have enough power
Very disappointed. The couloir smelt really really really bad like rotten bananas mixed with old carpets. I was in the room number 1 very claustrophobic to sleep in. At about 4 am I woke up with a huge dry and sore throat the other person sleeping in the room with me as well. I looked through the window to find any clue and there was a huge black ventilation just under the window. Now after one day back home Im really sick (cold and flu like symptoms). Please Wake Up!!!
Great local hotel with hidden beer garden at the back. Needs some maintenance in places but clean with good food.
Great hotel, consistent great service, long running hotel. has been there ever since I can remeber. I have attend many functions here, never been disappointed, staff are always there to help in any way to help your experience be the best. top notch. great location 5 min drive or 15min walk to and from town centre.. just a 20 min walk to maidstone east rain station(London line) and 10 min walk to maidstone west train station (Strood to paddock wood line).
I have stayed here a few times now but more often than not we come for dinner or Sunday carvery and the food is always amazing and the staff are so attentive and friendly! I feel so lucky that I live close enough to keep coming back here! If I was having an event I would definitely choose to have it here!!!
Attended a wedding and found the organisation, staff and food to be brilliant. Top marks.
Had a Xmas meal with our club it was very pleasant good service
Good. Inexpensive. Very friendly staff. Clean up very well. Good food at reasonable prices. Ten-minute ride to downtown and shopping mall.
The place had a funny oder and the food wasnt very nice the steak seemed like it was cooked on a grill plate that hadn't been cleaned
We were given a twin room which wasn't in the main building. It was a converted attic room with literally half a bath and a chair. There was a wooden beam obstructing clear use of the toilet. My colleague is 6'2" and very big needless to say it wasn't suitable and no discount or anything was offered when we complained. We were a party of 5 and needless to say we all obtained refunds and left. The manager was totally unhelpful and would rather lose money than assist or deal with our complaint.
Stayed here for one night the staff we're really lovely and welcomed us with a smile. The room was a very nice size and came with a nice sized bathroom with shower as well as a wardrobe, draws, and a vanity. The breakfast was great, had a very quick service and the chef was very catering. The only thing I can really fault the hotel for would be the outdated room decor. I would love for the beautiful look of the outside of the hotel to resemble the inside. The bed was also very stiff and gave me a sore back in the morning. Other than that loved our stay.
Grange Moor Hotel provided us with a lovely one night stay. The double room was clean warm & well equipped, the extra pillows & blankets - perfect. The king-sized bed very comfy! Tea & coffee making great asset. The breakfast was tasty & More
Good value hotel, calling out the receptionist when we checked in for a special mention, friendly and helpful, booked cabs and made sure we knew where we were.
Is just a little gem. Nothing to fancy. Very near the town centre.
Hotel was nice, room a bit on smallish side but clean. Food was lovely dinner and breakfast
Enjoyed a great evening here for a Golden Wedding Anniversary meal. Good food and good service!
Lovely staff and very nice roast carvery meets Fawlty towers old style stairs up down and up again structure. Fire alarm at 6am made me smile, wasn't the burglar alarm... That's a semi-tone higher... At least
Argumentative foreign waitress told me I could have ice cream with my desert instead of custard. Turned up with custard. Claims she told me initially there was no ice cream yet others had ice cream on their desert. Steak was perfect hence 2 More
Good rooms and facilities. And a great English breakfast
Nice place to stay for a couple of nights.
Grange Moor is close to Maidstone centre, which as you can imagine, made it really quite noisy with traffic. Rooms are very clean and staff are very helpful.
I would advise taking ypur own soap, as the dispensers they have are terrible. When you eventually manage to get a bit of soap, the soap makes your skin itch. So those woth especially sensitive skin, do NOT use.
Excellent location for getting about. The beautiful river Medway just down the road where you can take a river cruise, or have a spot of lunch.
Very nice hotel with nice staff.
Very good food and great clean rooms.
Located centrally in the city close to everything.
You get great value for money.
Really nice venue easy to park. Friendly atmosphere and staff food was excellent.
Excellent service will recommend to everyone staff are very welcoming on arrival and helpful threw out the stat.
Car park is very big so no problem parking
Rooms very nice and clean
Nice place friendly staff, would use again. Stayed 1 night comfy beds and parking available.
Staff are friendly the food was prompt and I was provided with a lunch as I had to leave before breakfast was served
Food and service is great. Bed was big enough only we felt the springs.
Small rooms, clean but old fashioned. Shower was poor
The Grange Moor Hotel had Vacancies when I got in Touch with them.
The Rooms have a Bed and Bathroom.
The Staff are Friendly and Helpful.
The area that I stayed in was peaceful and Quiet.
Lovely friendly hotel, very picturesque. This was our 5th wedding anniversary and been back every year since getting married here and will do for as long as we can.
Stayed Here for 1 night. Was really nice had dinner and breakfast in the restaurant both were really well prepared and definitely left full. would recommend to friends and definitely stay here again.
I attended a wedding last week at this hotel and found it exceeded expectation. The parking, the service, the staff are all very good. I also stayed two nights and was given a very a very comfortable room in their smaller building, quiet with new shower room new carpets.
All in all, very good value for money. Specially, if you need to go to Maidstone town centre as well, it is about 10 minutes walk.
Very nice food and wine at a fair price room was clean and lots of room will stay again
Nice hotel just down the road from where I live , does a great pint
Stayed here on business. Free parking and a nice hotel. Staff are pleasant and helpful. Rooms are clean and tidy. Didn't eat in the restaurant but I had breakfast here it was okay. I would return here.
Went to wedding here. Lovely place and had good food.
Came here for a works Christmas lunch,it's a relatively small hotel but it has bags of character and very friendly staff.. impressed with the hotel
Nice place, nice garden, way cheaper than other hotels
Very tasty roast dinner on weekend. Very nice service and atmospere. Well done guys
Very good food, small function room is idea for limited number celebrations
Upon arrival there was ample parking available and the receptionist was friendly and chatty. Breakfast was not included in the price, but was offered at a discount when checking in. The rooms were comfortable and a good size, with hot chocolate included on the hospitality tray (always a bonus!) Although the decor was a little tired it was certainly clean, and the rather lumpy bed was large enough to find a comfortable area to sleep in. My colleague and I had dinner in the restaurant. As with the rest of the hotel, this area is in need of an update, but the food was very good and served with a smile. Breakfast the following morning was generous and tasty, although it seemed there were too few people working to ensure speedy service and cleared tables for the relatively few residents. The area surrounding the hotel is nice, feeling safe and probably expensive to live in. There are more churches than I can imagine the local population knows what to do with. I'll consider the hotel again if work brings me to the same area. It's not five-star by any means, but offered a perfectly reasonable experience for a very good price for the area.
A lovely place to go for a coffee or afternoon tea. Not tried the main menu but will try too soon. Helpful and polite staff.
We stayed in Grange Moor Hotel while holidaying in England as GBP is cheap. We like our very clean room and the new shower room. The food was very good for the price charged and drinks were inexpensive unlike most of the hotels. The hotel has very good parking and is in a quiet location with 15 minutes walk to the town center.
Acceptable, very spacious room, the ketlle was very dirty
Clean and friendly with a bar and restaurant. Parking, not the best wi fi signal
Please don't be put off by bad reviews of the Grange moor. My wife and I stayed. The car park is hidden out back with plenty of room. All the staff were friendly and entertaining. Our room was spotless, comfortable and quiet with clean towels etc. We had two meals in the restaurant both great presented well and the chef had pride in their work.great value for money
Very nice hotel. Food nice. Staff very polite. Nicely situated too.
Friendly hotel with lovely fresh roast carvery.. enjoyed not too over priced. A bit uninspiring decoration but was clean and tidy.
Nice decor and vibe expensive and the food isn't as good as I would have expected.
In need of up dating, very old tired looking rooms, radiator leaking and room smells, I won't stay there again, dining room is nice as the bar and ballroom,
Disapointing. Too many things to document. Check out my Trip Advisor review
Very good service. Nice meals for both dinner and breakfast. Bar was also well stocked.
Omlynissue encountered was shower in room was pretty much useless. No pressure at all
Went for dinner with family.food was absolutely amazing, service a bit slow, however the waiter who was a younger version of Manuel was hilarious.
Friendliness and efficiency of the staff. Good installations.
Showers poor. Tired decoration. Very clean. Good bar. Sometimes price too high.
The hotel was fine we barely were actually in it but nice place to come home to
Lovely hotel nice location ! Very good food & choice . Only down fall the pool is freezing & a bit small no indoor pool
Stayed on & off for about 3 weeks. Always accommodating, friendly staff. Spacious comfortable rooms with all you need.
Nice clean hotel with good restaurant and good breakfast
Beautiful hotel. Room was a bit stuffy but it was incredibly hot during my visit! Breakfast was a bit expensive for what it was but tasted fine.
Have not stayed the night so can't comment on the rooms but have attended parties there and I wasn't impressed the last time I was there to say the least the food was unimpressive they did not cook enough although they did rectify this! Eventually.
grangemoor.co.uk