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Delroy Anglin

3 years ago

We were given a twin room which wasn't in the main...

We were given a twin room which wasn't in the main building. It was a converted attic room with literally half a bath and a chair. There was a wooden beam obstructing clear use of the toilet. My colleague is 6'2" and very big needless to say it wasn't suitable and no discount or anything was offered when we complained. We were a party of 5 and needless to say we all obtained refunds and left. The manager was totally unhelpful and would rather lose money than assist or deal with our complaint.

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