3 years ago
This was probably our 10th stay in 10 years at the...
This was probably our 10th stay in 10 years at the Grand and it's our favorite hotel of all time. We are always sad to leave. What makes this hotel so special are the people. They've become like family because of the calm, friendly atmosphere. It's such a giant resort, if you want total privacy it's here for you but staff is ready to help you with whatever you need and when you need it. The food is consistently delicious especially the enormous breakfast buffet with made to order omelettes, miso soup, smoothies, assortment of almost every breakfast food you can think of from muesli to hot selections of meats and potatoes. The beds are super comfortable in the rooms which are sanctuaries for rest and rejuvenation. Everything is very clean. On this trip I noticed the lush grounds are in the best condition ever. I cannot say enough about this wonderful vacation we do over and over. Thank you Evelyn Nitta, Elizabeth Pilar, Patrick Supplee, Alan, the bellman, Belden, Dennis, who has greeted us with the same big smile, Carmen, Zenith, Jonathan and Armi and the rest of the staff in the Napua Tower; Carrie, the front desk manager and hundreds of other kind staff. The views are magnificent from every room in this well thought out property. For water lovers, there are huge pools, beach activities such as kayaks, standup paddleboards and morning yoga. Thank you Jen Lauer, I've had hundreds of yoga classes over the years and your classes cater to all levels and in the true spirit of what yoga is all about. My only regret is not writing this review sooner. Last but not least, check out the just released book by Concierge Ali "How Cara lost her Color," about the coral reefs and her efforts to save them.