J

Joseph Clarke

3 years ago

My wife, 7 month old and I are here now. We were ...

My wife, 7 month old and I are here now. We were told the main pool would be closed during our stay, we were not informed that there would be jack hammering polluting the beach, our room (waking us from sleep at night) and even heard at breakfast. One comes to Hawaii for peace. To not inform guests that we would be staying in an auditory war zone is horrible customer service and disrespectful of the needs of customers. I highly recommend never coming here.

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