J W

Review of Grand Wailea A Waldorf Astoria...

My family of four is at the Grand Wailea this week...

My family of four is at the Grand Wailea this week (today is 6/14/16). The last three years we've also stayed at Beaches Turks and Caicos, Disney's Aulani, and the Disney Fantasy Cruise Ship. Those three vacations were amazing. So classy, and fun for the family.

We've been shocked at the Grand Wailea. We read so many reviews that this place is the best ever. It s really not.

At the pool, we have to spend an hour to find a single lounge chair for our family of four to share..... We are paying for two rooms BTW. Today we were away from our chair in the pool, but left our stuff on it. Security removed our stuff and gave our chair away after 40 minutes. They claimed that they move items from chairs after an hour. After we signed to get our stuff back, we had to spend our time trying to find another chair. How ghetto?!?!

We eat at the brunch each morning. They are under staffed.

There isn t much seating at the beach. There are no activities. Not much life. You don t see any parasailing, wave runners, or other fun activities. Zip lining is far away. The volcano is two hours away.
All the pool slides shut down at 5:00 PM.
The concierges are hard to understand and don t have many ideas of what to do with the kids.
So disappointing!!!!! We get one trip a year. This year we really messed up. Our kids are in their room right now bored playing with their iPods. Go on a Disney trip. You ll have a lot more fun.
To eat by the pool you have to fight for a table. No reservations. Took us 45 minutes to fight for a table in the hot sun with our little kids.
The rooms are nice and well taken care of.
J. Wisot.