Used this company for a few months. Worst experien...

Used this company for a few months. Worst experience of my life.
1. Freight quotes rarely ever matched the final Billing.
2. Every time we called for assistance with Tracking, Freight damage, Billing questions no one answered the phone and some times up to a week for them to call or email back.
3. In our short time we got cycled through 3 different reps. We were told they do that sometimes. Later found out two of our reps. had quit the Company.
4. We asked for our Bill to come weekly all on one statement. They said they would comply but never did. With our 25 + shipments a week we got one email for each shipment...billing and financial work nightmare here. Terrible...
5. Freight claim was filled out, received and accepted, confirmed. We never received the credit for it.

Do your Homework, this Company does not have a good record.

Also do your Company a Favor and Use Unishippers folks. I'll never use another Broker again. Their Customer Service, Billing and Freight Team are Top notch.