
Nothing to say about the insurance service, they a...
Nothing to say about the insurance service, they are definitely an excellence for my experience. The dissatisfaction arises from the treatment of unfavorable price over time, despite the absence of accidents caused and over 10 years of loyalty. In the last few years, being asked for almost 500 euros for a small car with basic policy and expert guide, class 1 for over 5 years, is truly incomprehensible. This year I had asked for a discount, being in financial difficulties due to the health emergency, they reformulated an offer with - 5 euros, the deductions to you. Despite myself, I had to look for alternatives. The moral? no sentimentality, asserting one's rights and changing company is now easy.
Apart from some slight cunning (quote No. 52315834...
Apart from some slight cunning (quote No. 523158345 162 including roadside assistance, telephones you want the free that on the site did not change the price you are 175 with roadside assistance aside) nothing to complain about for service, speed and assistance
Congratulations, for years the price / quality, ef...
Congratulations, for years the price / quality, efficiency
simply ANTI-CRISIS ,, CONGRATULATIONS TO YOUR HONE...
simply ANTI-CRISIS ,, CONGRATULATIONS TO YOUR HONESTY
all good, cost .... great, all the management clea...
all good, cost .... great, all the management clear and fast
Excellent insurance company. Very reliable. For th...
Excellent insurance company. Very reliable. For the first time in my life I had a major accident in which I was wrong and they proved to be extremely reliable, well beyond my expectations.
As for phone support, which I called for other reasons not related to the accident, I must express my opinion more than positively to a certain Mr. Jacopo, who assisted me in changing the policy for vehicle change and whom I thank for the uncommon professionalism and kindness.
All information is simple and clear. Taking out a ...
All information is simple and clear. Taking out a policy is very simple. Excellent offer.
After years of loyalty to your insurance I would l...
After years of loyalty to your insurance I would like to receive more promotions and discounts. Thank you
I am very happy with this insurance, respond immed...
I am very happy with this insurance, respond immediately and are present when you need!
Incompetent, to replace a policy due to hidden sal...
Incompetent, to replace a policy due to hidden sale car costs and a lot of phone calls, the reactivation form never arrives, the hidden costs yes. I will cancel all the policies with them. Never again genialloyd
I have been using policies online (ex telephone) f...
I have been using policies online (ex telephone) for at least 25 years and Genialloyd is the one that has always given me a lot of trust.
Today, I have to change my mind.
Since yesterday, Friday, I have been trying in every way to activate a new policy (which in the meantime I paid on Thursday) because the documents I sent are not locked by the automatic system.
Therefore, almost certainly, I will have to wait for Monday hoping to be contacted.
practical and fast, all done from the comfort of h...
practical and fast, all done from the comfort of home
on the site, each modification to the estimate cre...
on the site, each modification to the estimate creates a new one and there is no possibility to delete the old ones. It creates confusion. Otherwise easy to use, correct prices. Call center (I hope only for info and not for claims) with infinite waiting.
Satisfied with Genialloyd both for the assistance ...
Satisfied with Genialloyd both for the assistance and for the quick time of issue of the policy.
I have been a customer for years now, never a prob...
I have been a customer for years now, never a problem, always efficient and quick in handling practices. Unbeatable prices
renewed the policy at an attractive price and in a...
renewed the policy at an attractive price and in a flash
Assistenza garantita, burocrazia al minimo, prezzi...
Assistenza garantita, burocrazia al minimo, prezzi imbattibili. TOP
IT WAS NOT POSSIBLE TO RECOVER THE COVID DISCOUNT ...
IT WAS NOT POSSIBLE TO RECOVER THE COVID DISCOUNT FROM THE SITE, SIN ... !!! TEN EUROS ARE NOT RICH
The purchase with a click does not show me the pla...
The purchase with a click does not show me the plate that I am insuring
Quick clear, pay on the fly and remind you when it...
Quick clear, pay on the fly and remind you when it expires
Great price, fast, competent and kind operator. Th...
Great price, fast, competent and kind operator. Thank you.
I find this insurance very professional and cheape...
I find this insurance very professional and cheaper than the others
Always found good ..... online top level assistanc...
Always found good ..... online top level assistance and site clarity ..... the same level of insurance never had problems
for some years with genialloyd and I have always b...
for some years with genialloyd and I have always been happy even when they were the ones who had to compensate me. hopefully he
Good site navigation. Excessive delay in completin...
Good site navigation. Excessive delay in completing the policy and subsequent sending.
EFFECTIVE AND FAST, FOR YEARS I AM INSURED WITH GE...
EFFECTIVE AND FAST, FOR YEARS I AM INSURED WITH GENIALLOID AND I HAVE ALWAYS FOUND IT WELL
Quick and easy as well as being cheaper than the o...
Quick and easy as well as being cheaper than the others guaranteeing the same services
Excellent as usual, fast and professional, he unde...
Excellent as usual, fast and professional, he understands the customer's need
AND REALLY COMFORTABLE AND SAFE.
AND REALLY COMFORTABLE AND SAFE.
AND VERY ADVANTAGEOUS AND ECONOMIC
Simple and quick renewal procedure. Highly recomme...
Simple and quick renewal procedure. Highly recommended for the simple RC Car, for accessory guarantees, however, I recommend a classic insurance agency. I have worked in the insurance sector, it is better if they need additional guarantees compared to simple RC and fire and theft to interface in person with an insurance consultant.
Renewal done simply. Clear and precise instruction...
Renewal done simply. Clear and precise instructions.
Excellent service.
I have been assuring you for years now and I am ve...
I have been assuring you for years now and I am very happy with it
Contacted staff on the phone for information. Kind...
Contacted staff on the phone for information. Kind professional and very helpful.
After a year with you and no claims or problems, t...
After a year with you and no claims or problems, the premium was raised compared to the year before despite having gone up a class. Having to wait until the end of the month to make the payment because I had reached the card limit, I was also advised that my budget had expired and with a recalculation my premium went up by a further 130 without the possibility of re-accessing the previous budget for three days from the deadline. I find myself forced to look for another company and certainly my reviews and word of mouth towards your company (some relatives were about to pass on to your insurance but I blocked them in time) will not be positive.
This is not the best way to keep customers.
Confusing site, by amateurs, already detected seve...
Confusing site, by amateurs, already detected several times.
Perfect nothing to complain about, clear concise f...
Perfect nothing to complain about, clear concise fast in everything, good.
We are ensuring everything with Genialloyd, good v...
We are ensuring everything with Genialloyd, good value for money and the site is very intuitive and easy to use.
I spoke to a friendly and rather prepared operator...
I spoke to a friendly and rather prepared operator. has found the solution for my rca, the price is clearly lower than the competition
By now a customer for several years, I can only gi...
By now a customer for several years, I can only give 5 stars, unbeatable price, and in the moment of need I was supported egremente. then 5 full stars.
I hope that next year to receive an additional dis...
I hope that next year to receive an additional discount, best regards
I have been insured with them for many years, for ...
I have been insured with them for many years, for me and my family and friends, I would say a great experience from all points of view, they just don't allow you to buy atmospheric events and vandalism, even worse, they visualize them and quote them, then when you go and choose not to buy them. I don't like it and one by one I will move all the family insurance and talk to friends about it. pity, for the rest they are excellent.
After exactly 238 minutes for a change of insuranc...
After exactly 238 minutes for a change of insurance from old to new car ... wrong estimates and not yet succeeded after 3 days ......
Negative experience. Two days to change the policy...
Negative experience. Two days to change the policy following the purchase of another car, due to errors by Genialloyd personnel in handling the case. I had to postpone picking up the new car.
After so many years as a customer I'm sorry to say...
After so many years as a customer I'm sorry to say but the quality of the service has dropped dramatically. With online insurance, the assistance service for renewal, replacement and modification of the policy is essential.
Long waits at the call center, website not working, mail with links that don't work. Two days of agony to be able to make a payment and I find myself with the car stopped in the dealership for two days.
I will return when the quality of the service returns to what it once was
The online renewal, fast and simple.
The online renewal, fast and simple.
GREAT
great deals, simple to do online, then if you have...
great deals, simple to do online, then if you have a paypal account you get a nice discount
Good company. Purchased a policy in a short time. ...
Good company. Purchased a policy in a short time. recommended
spectacular ... replacement of the policy for the ...
spectacular ... replacement of the policy for the purchase of a used car outside the city in an hour and 30 minutes starting at 18 in the evening ... good
Excellent service and ability to interact for poli...
Excellent service and ability to interact for policy cost adjustment. I highly recommend !!!
The best insurance
The best insurance
I have had it for several years and it has always remained the top
Even in case of accident within 2 days the expert had already gone out in 1 week I already had the car affixed I recommend it to everyone and the prices are TOP
