Reviews 6924 Page 10 of 70
Filters:
Rating
Language
Sort:
Most recent

Nothing to say about the insurance service, they a...

Nothing to say about the insurance service, they are definitely an excellence for my experience. The dissatisfaction arises from the treatment of unfavorable price over time, despite the absence of accidents caused and over 10 years of loyalty. In the last few years, being asked for almost 500 euros for a small car with basic policy and expert guide, class 1 for over 5 years, is truly incomprehensible. This year I had asked for a discount, being in financial difficulties due to the health emergency, they reformulated an offer with - 5 euros, the deductions to you. Despite myself, I had to look for alternatives. The moral? no sentimentality, asserting one's rights and changing company is now easy.

Apart from some slight cunning (quote No. 52315834...

Apart from some slight cunning (quote No. 523158345 162 including roadside assistance, telephones you want the free that on the site did not change the price you are 175 with roadside assistance aside) nothing to complain about for service, speed and assistance

Excellent insurance company. Very reliable. For th...

Excellent insurance company. Very reliable. For the first time in my life I had a major accident in which I was wrong and they proved to be extremely reliable, well beyond my expectations.
As for phone support, which I called for other reasons not related to the accident, I must express my opinion more than positively to a certain Mr. Jacopo, who assisted me in changing the policy for vehicle change and whom I thank for the uncommon professionalism and kindness.

Incompetent, to replace a policy due to hidden sal...

Incompetent, to replace a policy due to hidden sale car costs and a lot of phone calls, the reactivation form never arrives, the hidden costs yes. I will cancel all the policies with them. Never again genialloyd

I have been using policies online (ex telephone) f...

I have been using policies online (ex telephone) for at least 25 years and Genialloyd is the one that has always given me a lot of trust.
Today, I have to change my mind.
Since yesterday, Friday, I have been trying in every way to activate a new policy (which in the meantime I paid on Thursday) because the documents I sent are not locked by the automatic system.
Therefore, almost certainly, I will have to wait for Monday hoping to be contacted.

More

on the site, each modification to the estimate cre...

on the site, each modification to the estimate creates a new one and there is no possibility to delete the old ones. It creates confusion. Otherwise easy to use, correct prices. Call center (I hope only for info and not for claims) with infinite waiting.

Simple and quick renewal procedure. Highly recomme...

Simple and quick renewal procedure. Highly recommended for the simple RC Car, for accessory guarantees, however, I recommend a classic insurance agency. I have worked in the insurance sector, it is better if they need additional guarantees compared to simple RC and fire and theft to interface in person with an insurance consultant.

After a year with you and no claims or problems, t...

After a year with you and no claims or problems, the premium was raised compared to the year before despite having gone up a class. Having to wait until the end of the month to make the payment because I had reached the card limit, I was also advised that my budget had expired and with a recalculation my premium went up by a further 130 without the possibility of re-accessing the previous budget for three days from the deadline. I find myself forced to look for another company and certainly my reviews and word of mouth towards your company (some relatives were about to pass on to your insurance but I blocked them in time) will not be positive.
This is not the best way to keep customers.

I have been insured with them for many years, for ...

I have been insured with them for many years, for me and my family and friends, I would say a great experience from all points of view, they just don't allow you to buy atmospheric events and vandalism, even worse, they visualize them and quote them, then when you go and choose not to buy them. I don't like it and one by one I will move all the family insurance and talk to friends about it. pity, for the rest they are excellent.

Negative experience. Two days to change the policy...

Negative experience. Two days to change the policy following the purchase of another car, due to errors by Genialloyd personnel in handling the case. I had to postpone picking up the new car.

After so many years as a customer I'm sorry to say...

After so many years as a customer I'm sorry to say but the quality of the service has dropped dramatically. With online insurance, the assistance service for renewal, replacement and modification of the policy is essential.
Long waits at the call center, website not working, mail with links that don't work. Two days of agony to be able to make a payment and I find myself with the car stopped in the dealership for two days.
I will return when the quality of the service returns to what it once was

The best insurance

The best insurance
I have had it for several years and it has always remained the top
Even in case of accident within 2 days the expert had already gone out in 1 week I already had the car affixed I recommend it to everyone and the prices are TOP