Genialloyd Reviews

unfortunately I could not benefit from the discount for the convention with the fire brigade

slightly more expensive than others, but well deserved!
Courteous and correct in need.

Almost everything is fine. Bad for car data modification that cannot be done online. I, for example, wanted to change the given km / year and I didn't do it in order not to interrupt the procedure that I had in progress.

Excellent insurance, very easy to manage and fast. Responds in a reasonably short time on all occasions (I had a small accident and was immediately compensated)

fast and punctual precise service. I would recommend it to best friends

Fortunately I didn't need to contact them physically. But that's what I've always been looking for. Fast and intuitive site, fair price, adequate coverage, payment speed, immediate documents. Satisfied!

I've been assuring my vehicles with Genialloyd for years now, and I feel great. The cost of the policies is always lower than other insurance already tried, and the service is very efficient. The easy-to-use site allows you to check your policies and even modify them. I put 5 stars because with this Ass. I have never had any problems. The advice.

in just 3 hours changed motorcycle policy, excellent service, thank you

Bad service as far as the possibility of speaking with an operator is concerned, even for simple information. Otherwise everything is ok

I have a policy not associated with an account since it was made by phone several years ago. You are unable to associate it with an account. Talking to an operator is an enterprise. Asked for help via email: no answer.

I wanted to add an extra condition to your proposal, to the estimate, but the vs program went haywire. I tried and tried again in several days but always without being able to add for the lack of good functioning of the program vs.

beautiful insurance experience, thank you for everything I feel ...

For the second year in a row, I was removed from the policy, without my having made any request, against social and political acts and vandalism. Evidently this is an item that generates costs to insurance and therefore is eliminated by default from the policy without the customer requesting it and without giving the customer any communication. The only way to find out, compare the estimate you receive with that of the past year. I find this unacceptable and unjust to the customer.

Very simple online policy management through your own reserved area. Even if there were no claims in the previous year in economic terms, there are no benefits in the renewal phase.

Tremendous. Tried to replace a car insurance with a new car; I gave up. Tried to insure a new car for my wife: almost a week to do it, due to incomplete communications (at the departure point it was not told which documents I had to send, which was clarified only after several phone calls). Slow system. On the other hand, very short waits to speak to a person. They are good at this.

Excellent payment with paypal, SPEED AND competitive PRICE, and in any case I had a collision and fast and efficient repair in the authorized body shop

every year it increases even if I don't make accidents !!! and give no explanations ...

Great price, especially the car + motorcycle combination;)

I scrapped the car and wanted to insure another one; I scanned the requested documents, I sent them via email several times, but they informed me via email that there were no documents, I also asked for clarifications by phone, but the receptionists were unable to define the practice and told me that I had to send the documents back.
Tired of this back and forth that lasted for a week, I went to an insurance office (not online) and with the same documents in 5 minutes I insured the car

all right, but policy always increases who knows why? .....mystery

..... I was assured initially with Genialloyd ... then I changed my insurance because I had an agreement with my employer ..... I'm back with Gennialloyd ... and I will not change anymore having found their seriousness ... maybe there is only a long wait if you contact by phone .... however I recommend GENIALLOYD ....

always quick and ok thanks also this year ..... shame that for a small accident ..... one in 25 years I spend 100 more .... but so much is

Dear, Punctual, Efficient .. I have insured motorcycles and cars with Genialloyd, for years I have been a very satisfied customer .. Even when I had accidents they always showed themselves professionally capable and very serious .. simply the best
Also for this year happy to renewed the policies with you. Thanks!

Satisfactory. I have been reiterating for years that it would take a review of the app dedicated only to claims in which the administrative part of the policies could be integrated with renewal, suspension and whatever else functions ... however, I suppressed but operating with the dedicated app would be more comfortable and smart.

Genialloyd will surely improve the fluidity of the site, I am a computer scientist and I find it hard to imagine a pensioner struggling with online payment.

The 2nd policy was really a big problem. Keep it up and keep the customers who deserve close

The price and the guarantees offered are the most competitive compared to other insurance companies

But I didn't save 500.00 as a braggart, I saved 150.00 ...... you don't spit on it, but you notice a huge difference from the perspectives ..

Really a bad experience; totally unreliable and really unprepared Call Center staff; 5 phone calls and 5 different answers, nobody really interested in helping you. I prefer to spend more and look in the eyes who answers you. I strongly advise against it

The web shopping system is easy enough, but it is extremely difficult, if not impossible, to be able to get answers from their call center. I sent email for clarification, we will see the waiting times in the contact

Switching insurance from one vehicle to another was a real nightmare. Mail that does not arrive, very long time to access the call center. Terrible. As long as it is a question of renewing the policy all right, as soon as things get "complicated" it becomes an odyssey. Staff in most cases very kind and competent. Thanks to one of them I was able to unlock the problem after a day of trying. A heartfelt thanks to this operator

With pleasure I was able to renew the insurance with a few clicks

Customers for many years
Till now never had problems
Lately I see many negative reviews I'm starting to worry

Long waiting times when calling the assistance number, three phone calls to complete a policy transfer procedure, the operator, not knowing what to answer to my question, dropped the line. When it comes to making or renewing an online policy, it's easy. But if I have a problem, this level of telephone assistance worries me.

The price is good, but above all they are correct and professional. They respond quickly, do not create unnecessary complications, efficient service for car recovery, accident practices etc. After many years, I tried a couple of times a few companies with even lower prices, but I regretted it and went back to Genialloyd.

Great difficulties in modifying saved estimates. Payment errors through Paypal.

Confirmed the kindness, speed and professionalism of the company.

Genialloyd customer for several years, insure both family cars. Excellent insurance company

Excellent services, speed, reliability and customer care in case of need!

Too long to verify the documents requested by them requested (replacement certificate and family status)

congratulations to genialloyd extremely clear site and no problem with online payments

Very competitive price; simple policy in the preparation and much easier in payment.

I was waiting for a text message or an email to be able to make the payment (for having read the documents sent) but nothing arrived. I had to go into the site and check.

Bad customer service, from a week at stake to have an RC policy .. never again with Genialloyd

For 9 years now I have been a client with 2 cars and 1 fast motorbike and I can immediately and quickly transfer x 1 car insurance to another one
Or to suspend the motorcycle's one
Xo if sometimes they do some promotion x customers would be welcome

very unsatisfactory, no feedback when there is an inconsistency, and difficulty talking to your customer care

first year with Genialloyd! so far the contact has been fast and satisfactory. thank you

Too bad the extension in the event of an accident with animals had a fake discount, it was absolutely not reduced compared to what was requested.