Genialloyd Reviews

Very easy and fast operation. Absolutely recommended

I happened to see a lot of difference between the quote made by me online and made by a person in your office on the phone.

excellent insurance, easy to contact them and very helpful staff, even in case of compensation. perfect

ALL VERY SIMPLE, FOR ME THAT IS THE FIRST TIME, I HOPE IT WILL BE FAST SO EVEN IN CASE OF NEED, THANKS

for years I am with this insurance partner, on this last occasion I encountered a disservice in relation to sending the documentation that they have not received correctly but without considering signaling it to me, if not after repeated calls to the call center.

already renewed other times however very simple fast and intuitive

I called, I wait 40 minutes, to feel the operator bad and not understand anything, otherwise everything is ok

Quick and easy quote!
I had some problems but by contacting the customer service number, they replied in a short time and solved everything by proceeding with the purchase! Availability, courtesy and efficiency

I have never had particular problems with Genialloyd policies, but this time it was truly tragic to renew it. One month to get the approved quote .. without a reason. The call center is a wall ... You are able to get motives of any problems. Surely next time I'll go to another insurance.

This time Genialloyd has disappointed me: 3 days to be able to make a new insurance seems so much to me today!

After payment I don't receive any confirmation ... :-(

fast, safe, the lowest price with the required guarantees

I find that after + 10 years, the cost of insurance remains very expensive.

As always everything simple and perfect. Great phone service and more competitive prices.

To renew the policy online, you must use Chrome or Crhomium as a browser. Payment management has some problems with other browsers. Through smartphone everything works without problems.

A few words to express satisfaction with this insurance company.
Fast, honest, efficient and just a click away!
The highly recommend it to those who were willing to change the company at competitive prices!

Definitely poor service. Fairness to the limit of indecency. after a week that I asked to reactivate the policy, I am still not insured. Think people think

I have three vehicles insured with Genialloyd I have always had a great time and above all affordable prices .... I recommend it to everyone !!!!!!!!

Renewing the car insurance policy is always quick and easy.

well done site with all the answers. QUALIFIED staff, I highly recommend

Never before has it been so easy to renew your insurance policy, competitive price and simple form filling. Also an additional unexpected discount, what more could you want? (hoping to never have to use it !!!)

Courtesy and speed in solving problems. Nothing to say...

Fast and convenient, in the family we also have other auto insurance policies of the same insurance company

I have been waiting for 7 days for an answer I just had to do the insurance pass today I find myself with a demolished car and one in the dealership. Luckily I don't use it for work otherwise I would have lost my job with you too .....

It is offered the possibility to suspend the policy, but at the time of reactivation is asked for a payment of several tens of euro ... VERY SCRAPPED !!!

To be an insurance that is based on online communications I would have expected a clearer and more intuitive site that better supports the user in understanding the more complex procedures and showing more flexibility and simplicity in managing changes that sometimes make it necessary to the customer before cutting out the most suitable and definitive insurance solution. In general, however, I feel satisfied without praise.

Kindness of the operators, speed and clarity. For the claims I cannot express myself because fortunately I have not been involved in years. I hope not to use it. Recommended.

Regarding the usability of the portal and the efficiency of responses as a new customer.

very simple and intuitive site. Once again renew your policy with simplicity without many steps. Bravi!

Competitive prices. To implement the app and online the site is often set up.

Quick and easy. Never had a problem with Genialloyd

great service, transparent and convenient .... thanks

I believe it is a serious company and I wanted to renew my trust

I have been a customer for a few decades now, I have always found myself well.

I would like to know which conventions allow savings on premium costs. Thank you. 2/03/2020 ... FOR A YEAR I AM WAITING FOR ANSWER ..

always with my BMW the best price even with additional guarantees

excellent insurance! fast, practical and convenient

Congratulations on the efficiency and prompt response !!!!

great price, especially many coverages to choose from, if you have more than one policy you will receive an additional discount.

I state that I have been a customer for several years without ever having a problem, efficient, fast, trained staff and competitive prices, but for some time now the service has declined dramatically (I don't think it's just a Covid-19 effect).
I have been trying to add additional guarantees for 3 days to a policy stipulated on 24/8 without anything done (it took 2 days to issue it in turn), apart from the nerve-wracking waits and the continuous interruptions of the lines, (they don't call you back! ! have my number) you have to call back, wait and re-explain everything to the new interlocutor with the hope that he will not give you different answers from those who preceded him.
The time has come to go to a competitor.

The policy purchase procedure was very satisfactory; for a definitive evaluation we must wait for the next developments.

negative I could not insert the 10 discount voucher

3 emails and 7 calls with waits of about 35 minutes each .... the next change

fast and very affordable! I have never had any accidents so I cannot evaluate but for all the other problems and requests they have always been kind and competent both by phone and by mail.

Good morning, your behavior was not absolutely correct, on November 12th I requested a new policy starting from 24.00, I sent a copy of the booklet as per your request and I awaited payment provisions.
not having received any feedback today 13 November of my initiative I entered my private area being already your customer with 3 other policies and despite the presence of the estimate I could not make the payment, after a further call the employee told me that there was a not well specified incongruity.

I wonder if and when you would deign to communicate the presence of this incongruity considering the fact that as reported in the policy the policy was active from 12 November 2018 instead now I am in trouble because the policy will start from midnight today and I instead I need it from 15 hours always today.

I would also like to point out the lack of professionalism of operators in the management of a new practice, it is obvious that for the future I will look for other insurance agencies where I hope to find more attention to customer needs
The Roberto Sword