Genialloyd Reviews

Company to forget and avoid. I suspended the car insurance for COVID 19-March 27, 2020 and reactivated on 07.06.2020 and asked me to reactivate many as 73 euro! I had been a customer for years, and had never suspended my auto insurance. Now I will avoid them forever. Be careful.

I had paid with the paypall service, with a successful transaction message. in reality it was not successful but without notifications. Rebuilt by credit card, now everything is ok

VERY EASY AND INTUITIVE I HAVE INSURED 2 MEANS MORE THAN THE HOUSE,
POLICE TO ASSEMBLE ON THE BASIS OF OUR NEEDS WITH DECISIVE COMPETITIVE PRICES. AND THEN THERE IS THE ALLIANZ GROUP GUARANTEE. COUNCIL.

quick and intuitive renewal system, congratulations

On the third day I finally managed to buy my car insurance.
Easy to make a budget but a lot of vagueness by operators: the first who after having made a telephone kindly quote reminds me to point out that I will not attach anything to buy them as they take the book from the database. I manage online and noni budget allows the purchase because I have not sent the booklet and certificate of self risk to which I support insurance for Bersani ....
Sending documents and 24 hours later I have to call them and send them because something is missing, manessuno I reported the ...
After 3 hours from 2 sent an urgent appeal and finally unlock my all, but today the dealer can not make me your car ...
I hope to get better in the future

At first glance it is not the most convenient, but it offers the best guarantees and protections. With other companies, for the same data, I would pay much more. And the claims management services and in general of the policies is very efficient and everything is managed easily online. My cars have been insured with Genialloyd for years and I am very satisfied with the service.

MI is NOT BEEN GIVEN THE OPPORTUNITY TO PUT THE PROMOTIONAL CODE FOR INSURANCE PAYMENTS MADE WITH PAYPAL

I have to thank Genialloyd, who downstream of an error in completing the insurance with its report, took charge of the entire cost for solving the problem.

Customer for years with multiple vehicles, new exchange policy with effect from 1 day for documents not captured correctly, estimate reissue, final result 100 more (+ 10% on the previous estimate) ... and nothing can be done ... why ? it is not commercially correct

i had to try 4 times for credit card payment but after 20 minutes i managed

the procedure for sending documents and their validation for issuing the policy is very long and cumbersome. To be absolutely reviewed. !!!
congratulations instead to the kindness of the operators.

Efficient, fast and versatile system in payment methods.

I have several policies with Genialloyd: convenient rewards and excellent service in handling claims. Great

I would like to know when you are available for a telephone consultation with one of your operators.
thanks

I made a change from old (sold) motorcycle insurance to a new bike, very simple and fast to do everything. Congratulations.

I find it absurd to pay 14 for car replacement, when all the operations are done online without the intervention of a physical operator.

Excellent procedure for managing the budget and subsequent payment.

For the first year I feel satisfied as they proved to be very quick and efficient in managing a (small) claim and therefore I decided to renew the policy with this company. A small additional discount is also very welcome.

Telephone clarifications without waiting and very professional operators

No flexibility, nenache the call center.
Probably the expiry of the contract the company will change

The service is nice. It is convenient and easy to use, but I found it difficult to connect to the server which was obviously too busy; I had to try 12/15 times in total for two cars.
Regards

Absurd to pay 33 for the change of residence with the online service.

Affordable, reliable and efficient, if all goes well I will renew it on expiry

WHY DO NOT ACCEPT PAYPAL PAYMENT WITH DIRECT DEBIT ON ACCOUNT BUT ONLY BY CARD ???

GREAT service CLEAR and PRECISE truly a professional and simple site for everyone to use

I was put on hold for over an hour !!!! and then I had to call back, all for a change of residence.

precise and competent and with affordable rates recommended!

The site hangs even if the page is reloaded. Solve thanks

You have finally applied the online payment to the towing policies.

What a pain! To replace a policy and make the payment I had to call twice with too long waiting times and excessive advertising messages, I also sent an email to which no one has yet replied.

A bit expensive the rate for the crystals (or rather the deductible) but otherwise excellent price and online service.

If you could even less than a star, hours of waiting on the phone, little or no professionalism (the staff is not always prepared always contradictory information at each call) and a lot of rudeness. An advice? DO NOT enter into a contract with them !!

I have tried to do everything from the site. Then for a small mistake I needed to get in touch with an operator who, very kindly, managed with the same guarantees to lower the prize. When you can talk to a person and not a car, things work much better.

ok, so far no problems but I am in class 1 since decade, I can't say in case of serious problems.

Excellent service, the request I sent via email was processed in a very short time and with precision. I am very satisfied.

Punctual, precise and kind to renew the car policy it took really a few seconds

Making sure online is really easy and convenient with this company.

Fast and best purchase price on equal terms, activated in 2 hours by request

Excellent insurance company, the best on the market, fast and reliable.

It is the renewal of my Rca car and I had the pleasant surprise of an extra discount, on an already very competitive price. Professionalism and courtesy distinguish all Assistance staff.

it is not fair that ONLY for a vehicle modification - specific with a lower policy cost compared to the previous vehicle - performed by the personal area, over 20 will be charged

I find it singular that the payment is not made by clicking "I do not accept" about the privacy conditions ... but maybe it is an unfortunate case!

I had to repeat the login and payment login 10 times: each time it brought me back an unidentified non-existent problem. Bad site, for my latest experience.

I asked for the replacement of the old policy with a new one with some urgency and the operator yesterday guaranteed me that I could have the policy today, in fact I have to cancel the withdrawal and it creates problems for me because I have no one to accompany me tomorrow.

I was one of the first customers of this Internet insurance with two insured vehicles. I expect to see the premium drop every year as vehicles age too but none of this. I'll start by looking towards other companies

Extreme difficulty in changing residence data. For the second consecutive year I find myself on the phone to resolve the issue!

HALLUCINANT DISSERVICE.
Website does not work 80% of the time which makes me laugh since it is online insurance.
You tell me that the change of residence I can communicate later on BUT YOU NEVER TOLD ME that it would have cost (very high for a small car of 2-3 years) the insurance that I stipulated by you yearly is worth 389 with change of residence ask me another 544 ?? It costs more than the policy itself ????
Then, choose your affiliates well because for another car your colleague has entered a completely WRONG residence mixing the old one with the current bad luck wants that street "exists" but it is a house under construction .... if you make me to pay for a typing mistake I HAVE NO MORE TO SAY. I will definitely change the insurance company. IF EVERYONE CARRIED OUT THEIR WORK, WE WILL LIVE IN A BETTER WORLD.

Everything perfectly organized and planned in the deadlines.

I would have preferred a further discount considering that I have been a customer for years and the premium increases.

Excellent also in case of accident and replacement crystals.

It performs a service and helps not to waste time and deadlines

despite having followed the procedure indicated in your email it was not possible to take advantage of the 10 euro discount code sent by you ....

I should give 0 stars, but it is not possible so I give one, Customer support is really useless and shameful! I had to delay the withdrawal of the new car because I had practically no serious and reliable interlocutor with whom to interface. For my mere mistake I uploaded the documentation of the new incomplete vehicle on the site, to be able to resolve the issue by integrating with the missing form I tried several times to contact them: by telephone (infinite waits and interlocutors with which each time it started from 0) via form website (no reply) by email (no reply, even an operator by phone told me that he had not received the email with the document, too bad that they themselves had sent me a confirmation email !!!) messanger (service absolutely useless). It is not possible to manage customers in this way.

Good policies and customer service available and prepaid.
The website needs a little adjustment starting from grammatical errors to finish with the functionality of certain operations.

I have entered into a policy for my new car online, the procedure is very simple and well illustrated and all the operations are carried out extremely quickly. I later needed to extend the insurance coverage and the assistance was very fast and efficient in responding to my requests.

I'm a bit clumsy (it will be age), everything is ok.