Genialloyd Reviews

And I have three policies in less than 10 days ..... efficiency and professionalism and convenience, from the operators .... great job.

BIBLICAL TIMES WAITING BEFORE SUCCESSFUL TO TALK TO A CONSULTANT, 2 WRONG QUOTES, FINALLY AT THE THIRD ATTEMPT WE'RE SUCCEEDED TO HAVE THE NEW POLICY; THAT IMPROVEMENT WITH RESPECT TO A FEW TIME.

By far the most convenient and easy to renew. OKKKKK

I really like the ease of payment and they are always very available even by phone. I also had an accident and they were very kind and efficient.

customer for so many years ... never a flaw .... always precise ..... but today I was disappointed ..... called x replacement policy of a new car quote made Monday with hypothetical starting date to 12 September. .... deadline policy a few days later, today I call after I sent him the booklet of the booklet and substitution module, I talk to the operator I say 4 or 5 times the car I have to pick up the September 7 strictly ..... answer; no problem I see the docs sent before the evening I send the mail with decoration September 7, so tomorrow can pick up the vehicle ...... THE BEAUTIFUL ARRIVAL NOW; THE MAIL ARRIVES WITH THE POLICE IN REPLACEMENT, WITH DECORRENCE 12 SEPTEMBER, AS A QUOTE ..... THEREFORE TOMORROW THEM TOMORROW 7 SEPTEMBER I CAN REMOVE THE VEHICLE BUT WITH POLICE ON 12 SEPTEMBER ....... BUT THAT IF SMOKING THE DENTRO ????? after I recalled me again the umpteenth operator, after I had to explain x the fifth face all the process tells me x I send you another email with decoration September 8 ....... .ad now 00.40 nn received still nothing ,,,,,,,, NN HO WORDS

Thanks for rewarding me with an additional discount on the policy, especially those like me who have been your customers for years and who have not committed accidents ... excellent insurance I recommend it to everyone for their seriousness and competence ... 5 stars !!!

Customer as long continuous data to appreciate the great service.

In the past I subscribed to policies without problems. The latter was a travail: telephone communication of contradictory information, 8 days to be able to have the new policy, a reserved area that cannot be used to manage the sending of documentation

Excellent company, I have been a customer for years and I have always enjoyed myself.

Configurator for clear, simple and practical insurance. Advantageous offers, issuing policies fast and not complex.

Excellent insurance, competitive and by far the best

I thought I would spend less on the fact that BONUS turned out for so many years

fast economic and excellent technical functionality at system and application level. Telematic answers in real time

I have been a customer for several years, with three policies. For about 10 days I am not renewing the policy from the reserved area due to technical problems, the site advises me to call the helpdesk where they propose me to renew over the phone but losing the Paypal agreement. ehhh thanks! I make the quote on paypal, after I don't know how many attempts I can renew by spending 2 euros more.
ridiculous ..... what an effort! next time I renew to the competition.

I found here the best policy ever! Lots of benefits and discounts! I highly recommend !!!

4 days to come up with the payment of the estimate to tell me that there were inconsistencies (none), after many of my reminders and phone calls for the issuance of the policy, in the end, without any real reason, I paid over 130 euros more, with the same class of merit, same claims and same guarantees !! ignoble service ... I await reimbursement of the already paid quote !!!

I have four policies with this company (three cars and a motorbike) and I have always found myself well, however I only put two stars because today I realized that it made it desperate to talk to an operator by phone, I hope they will soon correct this serious gap.

Service deteriorated enormously over the years. Send them the documents and it takes 8 hours to view and approve them. A whole day was not enough to issue the policy, which was paid for. Bad! If you have some urgency, go elsewhere!

in addition to Genialloyd convenience, when you find the right operators (M7091), it is always a pleasure to renew or make a new policy.

payment difficulties. he did not accept the payment with the cc, he did not return any error so it was not clear why the online payment did not work

Very good as always .... convenient policies .... very helpful staff ... thanks

RC Cars, everything is fine until you need to make changes, but as soon as you go off the pavement asking for suspension and / or reactivation of the policy, the time becomes long, the call centers do not know how to give you an answer for when it will be reactivated and cannot even do nothing .. then useless service! You save but you also have less .. unfortunately

Excellent in everything. I recommend one hundred percent

I've tried different, but honestly I remain convinced that it is the best on the market. As online efficiency and above all when you call you can always talk to someone in a very short time, which in other cases is very complicated or even impossible.

this is the third car I insure with Genialloyd and so far everything has always been fine. This time, between terminals broken for three days (or more), lack of communications and constant telephone calls with an automatic switchboard and very long waiting times, I risked not being able to insure the car before collecting it from the dealer. I don't know if anything has changed in management, but recover. regards

Genialloyd RC cars and motorcycles: absurd experience, I dare not imagine in the event of an accident ...

Trying to get the family bonus applied to the renewal of my RC motorbike (already having a CU1 class RC car with them) I had to call three times to be told three different things by way of refusal:
1) "cannot be applied because the law does not allow it if the policy that should benefit from it has already expired for more than two weeks"
2) is law 157 of 19 December 2019 paragraph two, but we cannot give you the article because we do not have internet
3) it is an internal practice that prevents us
A lot of professionalism ... and they are also expensive!
I ran away and will not renew my RC car; I don't trust, you see ...

Excellent, I have been their customer for several years and I must say that in my opinion there are really competitive prices compared to competitors and also the online renewal and / or stipulation procedure is very simple and clear, simple and fast. Really well done.

Surely the service is comfortable and the prices are good.
However, the increase in the prize every year is inexplicable, despite the improvement in class and the reduction in theft / fire coverage ...

a bit of problems on the site but now let's see how it behaves as insurance, they have always told me well

Great service. I have been a customer for several years.
I would prefer that the reminder of the payment of the policy be made only once and not as a count down of a death sentence

My review is one star for the simple reason that to reactivate the policy, I was forced to pay 27 euros without knowing why, and in the absence of payment they would not have activated it. Sunday, I could not ask Genialloyd for clarification because on Sunday there is no person in charge of answering the phone, but I ask myself and I say, with all the unemployed looking for work, do a pious work to succumb to a disservice and offer a part time from Saturday at 14:00, until Monday morning could not solve your and our problems. Alessandra Angiuli.

SIMPLE, ECONOMIC, FAST .... I HOPE THAT IT IS AS MUCH AS IF .... UNFORESEUSLY I HAVE NEED ASSISTANCE. THANK YOU

Excellent rices. simple online site. excellent support

it would have been useful to have a PDF directly to save on the payment confirmation page, however practical

the insurance service is excellent, but I do not like the fact that the renewal is every year at the same amount as the previous one, without claims. For those who read when the best offer arrives, when they expire, just get quotes from other insurance companies and genialloyd will contact you immediately with a better offer (obviously other insurance companies do too)

Genialloyd, practical and fast online insurance, manage how many and which guarantees to buy. The web pages are easy to understand, the policy documents arrive by email in less than an hour, sometimes in a few minutes.

I started swearing about the insurance practice at 4.32pm and I only finished now at 19.01
Initially half an hour to receive the password recovery email, then all the rest of the time to make the payment with paypal go successful as it was refused by the genialloyd website itself.
The agreement made with facile.it is not so convenient, the price is inflated and then easily "deflated"
With a paypal agreement you can save a little bit

Excellent online insurance - always careful and available - to protect policyholders

Intuitive and fast online payment method with a competitive rate.

Slow but functional website. Call center not up to the company, I needed some clarifications and I asked to change the quote I had created but in the end I had to generate a new one and proceed with the payment because, having received no confirmation e-mail (expected almost 6 hours for an e-mail), I risked not having the policy active for time.

Procedure for purchasing the slow, complex policy.
Once the estimate phase has been completed, the user should be able to CONCLUDE THE OPERATION contextually and not wait for the OK to be sent.
I received the confirmation without the request for any additional document and yet the site did not allow me to pay.
I had to wait 48 to be able to proceed with the payment.
If I had "urgency" to be able to use my means of transport I would certainly have opted for another insurance company.
People buy what they "understand" or all that is accompanied by a "simple" "intuitive" service.

incredible, 14 days and dozens of phone calls to get insurance. it's a shame!

The possibility of paying the policy using Paypal is really very convenient

Like many I kept the car stops during the lockdown, so that the recovery would not start over and I had to buy a new battery. And insurance? Not a word of offer or discount from a home insurance that is limited to cash, some with great efficiency, while the citizens suffer.

Very professional and attentive operators
the only flaw is the excessively long telephone waiting times

They cost little but are worth little. Long waiting times for telephone calls. Indecent support.

problems with the site when opening info on additional products

Clear communication, short time, and super easy mode

Always the most economical but maintaining ease of use, rapidity of response and comfort.

For years now, in the family, we use only Genialloyd. Guarantees good savings (maybe not the best on the web) with excellent coverage and excellent customer service. Also tested in the event of a claim without any problem. For me definitely the best!